We bought a Breville coffee pot from the Sur La Table in West Palm Beach earlier this week and…read moreafter putting it together, it was not functioning. My wife called Breville and they told her it was malfunctioning and to bring it back as the water didn't heat and it didn't drip. We attempted to return it to the Sur La Table in Mizner Park in Boca Raton with the original purchase receipt from West Palm Beach. The manager of the Boca Raton store, Anastasia said that since it was opened and used that she would not be able to issue a credit throughout credit card account, but could exchange it or give us an in store credit. This is contrary to what was printed on the receipt. From other stores, we have made a purchase at one store and returned it to another of their stores. Recently, we purchased something from Tommy Bahama when we were in Sarasota and was able to return it to the Tommy Bahama in the Boca Raton mall. There was no issue as we had the original receipt. Why did we get a hard time returning a defective coffee maker to another Sur La Table? We tried setting up the coffee maker but we never were able to use it as it didn't work. We now have to make another trip to West Palm Beach to return the coffee maker to the Sur La Table that we purchased it from within the 30 day return period. This is a big inconvenience to us. We will be telling our friends and neighbors about this experience at the Boca Raton Sur La Table. We no longer will shop at Sur La Table.

Bought the coffee pot two days ago & it doesn't work. I saw two YouTube videos, put the coffee pot…read moretogether, called Breville and was told that it was malfunctioning to bring it back. The water never heated and it didn't drip, I put coffee in the basket, but I didn't use it to make coffee because I couldn't ! Near this Sur La Table & dragged it here. Anastasia, the manager said that since it was opened & used they can't give me money back on my credit card. They would give me a gift card or an exchange. I argued with her that I couldn't use it that if I could've used it, I would've kept it. Anastasia, the manager went through every item and checked the serial numbers with the numbers on the box and then had real difficulty putting it all back together again. Now that I understand Sur La Table does not take defective items back with the receipt in the original packaging two days after purchase - I WILl NOT SHOP HERE Again!!!! I have spread the word and told my friends and neighbors on next-door! It's a shame I love to cook, and I was a regular with this being my go to store!

Great selection of Japanese and German cutlery with a very knowledgeable staff…read more Best place in South Florida to have your knives sharpened - drop off and shop at Publix or have lunch nearby. They also have a nice selection of kitchen accessories and gifts for the cook in tour family.

Great experience at The World of Cutlery last week. Stopped…read morein to have 4 knives sharpened and to look for a couple more. The sharpener wasn't in but they sharpened and shipped them to me for an additional $10.00 and it saved me a trip back. Had them in 2 days. I also was able to compare the different brands and get a good feel for each so was able to buy with confidence and had the assistance of a friendly and knowledgeable salesperson. And with the discount they were about the same cost as Amazon with personalized service. Wouldn't hesitate to go back and in fact, I look forward to it. Highly recommended.

I got my peanuts for my blue jays and squirrels. I always find something here for my next…read moregathering.

Hopefully Sysco will replace front end personal with more professional people…read moreespecially that individual asking for receipts this morning Friday may 8 . hate coming to this location customer service here is non existing

First off, I love cooking. I'm a foodie at heart. When I first moved to South Florida 2 years ago,…read moreI found Culinary Convenience on Yelp and was very curious. And it's OPEN TO THE PUBLIC!!!! Not just for chefs. Yayyyyyy. Fast forward to 2021 and I had asked my chef friend for a recommendation on a place to get my Henckels knife set sharpened. He immediately suggested Culinary Convenience and told me to ask for Aaron Michaels who is the owner. Well, this convo was about 6 month ago as I slacked and never made it here. I had to drop someone off to Ft. Lauderdale Airport and was heading to a local coffee shop when I drove by this store and remembered the name and realized it was the chef supply store I've been dying to visit. Funny how things work. It's a cool store with dreamy chef and kitchen toys galore. I swear I took about an hour just strolling through the store taking my sweet time admiring everything. They have EVERYTHING!!! Chef's uniforms, shoes, aprons, bakeware, pots, pans, knives, serving dishes, the small stuff, the big stuff...just EVERYTHING! I asked questions and started talking with Allison. She was very friendly and helpful. I was mesmerized by the Breville Smoking Gun and have been eyeing this for years now. I really want one. The one they had at the store is a professional grade one, not like the one you see at Williams-Sonoma or Sur la Table. She noticed I was curious and asked if I wanted to see a demonstration. Heck yes!!! She showed me step by step how to use it and it was ridiculously cool. Yes, I still want one!!! Ha. I inquired about knife sharpening and got more info on that. I also started looking at the Japanese knives as I've been wanting a really nice Japanese chef's knife too. They had a beautiful selection of gorgeous knives. I've been wanting a Damascus style Japanese knife. Allison helped me by answering all my questions. She pulled out the MIyabi and Kikuichi knives. The Miyabi caught my eye. I love the design and simplicity. It's a sexy AF knife!!! They didn't have the Miyabi chef's knife I wanted but said they were currently on order. A gentleman who noticed I was having a hard time deciding on the knives told me the Miyabi is a wonderful option and introduced himself as Aaron, the owner. I said hi and told him the story of my friend who initially sent me here. Aaron knew exactly who I was talking about. We started chatting about our mutual friend, the hospitality industry, how he started his business and a funny story about his brother. Aaron has a very enthusiastic vibe and energy about him. I love his excitement when he talks about things. He was down to earth and so fun. He even pulled out his phone to take a selfie of us to send to our mutual friend. Funny too because I was thinking about doing the same thing. Haha. Needless to say, I really had a wonderful experience at Culinary Convenience and I may end up spending too much money here. I eventually came back because Allison called me the next day to let me know the knife I wanted arrived after I left the store. I came back a few days later and bought the said beautiful sexy AF Miyabi Japanese knife. And brought my knives in to get sharpened too. I also met Kieran, the store manager, who was also very helpful regarding my knives that needed sharpening. Bottom line, excellent spot for all your kitchen needs. Be careful, you might go browsing and leave with a gorgeous Japanese knife. Haha. It's not a terrible thing either. I'm madly in love with my knife. Huge difference even cutting veggies and herbs. Go check it out ASAP! You won't regret it. Thanks Aaron, Allison and Kieran for the amazing customer service. I need to come back for that Breville Smoking Gun, because everyone needs one of those right?

very friendly team and they did an excellent job sharpening my knives .... will definitely use them…read moreagain in the future

Seriously ridiculous non-existent customer service. My husband ordered a gift from them for me and…read moreI wanted to exchange it for another item. He's sweet but he ordered me a nice juicer and I am diabetic LOL They just refuse to respond even though their website says they have a return and exchange policy they do not honor it.

Big fan of cooking, these infused olive oils are and amazing concept. They had a fun little tasting…read morearea so you can see which oils you fancy and don't. Save the bottle for a cheaper refill! I will be back

I haven't been here in ages since I'm never in this area till today ! Not impressed with prices !…read moreThey don't carry Chateau dumplings anymore ! I looked at frozen catfish ! Two kinds but nowhere did it say the price ! I walked over to customer service and see an employee (manager ). looking at his phone . After he does look up I told him frozen catfish two different kinds can no price . He looks it up in computer tells me price $78.99.I told him I only want one bag not a case. He then says it is $6.99 I asked to see a picture of the product and noticed that price was for corn nuggets . I told him just forget it because he didn't even seem like he was interested in helping me so I walked away. I then go grab the two different catfish nuggets and bring to cash register! The cashier was very pleasant checking out my grocery . He had asked me how I was and I told him they don't carry a product I wanted ! He asked which product and I showed him a picture and he said yes we don't use that vendor anymore and apologized! He without me asking gave me the vendor so I can try later to google to see if any other store carry's it ! As for the manager Mike I won't even bother ever talking to him as he didn't help me at all.

The selection when it comes to food at Gordon is absolutely tremendous. Prices are good, and store…read morealways clean. Staff are really nice as well. Usually never too crowded which is nice! Highly recommend

You don't need over-priced Brand Name pots and pans to make an excellent Veal Marsala or Chicken…read morePiccata.... and no need to use budget minded crap either. Best bet is to get very fair priced but excellent kitchen wares from a reputable store like The Restaurant Warehouse. As far as I can tell, the store specializes in providing supplies for restaurants; everything from pots/pans to deep fryers and condiment bottles to glassware and knives, even everything a pizza shop could ever dream of. But at the same time, everything a person needs for their home can be purchased here too... We got tired of buying thousand dollar sets of pots/pans from Caphalon... and the sets always include numerous pieces that are too small to be useful and always lack the over-sized that we need (we cook BIG). We ended up purchasing all new pots/pans here a couple weeks ago and got all the "right" sizes and types of pans we needed, including the over-sized we needed and only got the smaller ones that we actually wanted. The guys at the shop were patient in assisting us and never pressured us into buying more than we needed or extra stuff we won't use. We've even returned to check out some other things and now are buying mixing bowls. Everyone here provided top notch customer service.

I found it a full time job to work with the restaurant warehouse…read more Had to make several calls and nothing got ordered. I guess they are too busy for my business. They will never call you back. I big waste of time.

My Breville coffee maker died this morning. Rather than running back to Sur La Table at Cityplace,…read moreI called to make sure it's in stock. Christine found one in stock with a stainless steel carafe and put it aside for me. They are running a friends and family special until the end of the month with 20% off, but that does not include my two favorite brands Breville and LeCruset. Happily my coffee pot was at the register and I was in and out in no time.

I recently took the sushi-making class at Sur La Table in West Palm Beach, and it was hands-down…read moreone of the best culinary experiences I've had. From start to finish, the class was engaging, educational, and genuinely fun, whether you're a total beginner or someone who already enjoys making sushi at home. The class was led by Chef Tony, who was absolutely fantastic. He explained techniques clearly, kept the pace comfortable, and made the entire experience feel approachable and exciting. You could tell he truly loves teaching--he was patient, knowledgeable, and made sure everyone felt confident rolling their own sushi. One of the biggest highlights was how thoughtfully they accommodated gluten-free needs. Everything was clearly explained, substitutions were handled seamlessly, and I never felt like I was missing out. That level of care made the experience even more enjoyable and stress-free. The sushi itself turned out incredible--fresh ingredients, great flavor combinations, and honestly restaurant-quality results. Walking out with the skills (and confidence) to recreate these rolls at home was a huge bonus. Overall: Expert instruction Welcoming, hands-on environment Excellent gluten-free accommodations Delicious results you're proud of If you're considering a cooking class in the area--especially sushi--this one is 100% worth it. I'd absolutely take another class here and would highly recommend Chef Tony and the Sur La Table West Palm Beach team to anyone looking for a memorable culinary experience.