I was particularly looking for shade plants and got a lot of help, including the representative…read morepulling a Hosta out of a container to teach me how to safely divide the plantings, and then trying to get me one to buy that had not been disturbed. I bought the one she had disturbed for me, among other items.

Careful leaving a spouse unaccompanied for a visit. They may have too much fun and fill the truck…read moreup! Great folks, helpful and knowledgeable.

They sent me a damaged/cracked bareroot rose. I asked to send it back for a replacement and they…read morerefused because they were out. I asked for a refund and they refused. They didn't care to make it right. Instead, they tried selling me their potted roses. Very disappointed with the product and customer support.

Last spring I bought roses that ended up having virus/disease. Warranty ends same calender year; so…read morethey told me- tough luck no warranty. Not the way to treat a , no longer, repeat customer.

So I ordered a hydrangea tree and Fed Ex took way too long to deliver it…read more The tree was completely cooked when it was delivered. I sent pictures and was immediately given a refund. It was very hot over Labor Day weekend and it took about 5 days to arrive and I had a feeling the tree was going to be damaged by the heat. I will buy from Brighter Blooms again when the weather is milder.

Purchased 3 ea of their 5-6 foot Emerald Green Arborvitae in March 2026, only to have 2 die. In…read moreprep for shipping, the tree rootballs were cut poorly causing stress on the trees. Once the trees showed stress they were outside the company's 30 day warranty- they replaced 1 tree but it suffered the same pre shipping rootball butchering, and is dying. Brighter Blooms is not taking any responsibility for their poor processing but blames my ivy crowding the ground- meanwhile 5 other Emerald Arborvitae from two different vendors are thriving next to them. Crummy 30 day warranty and poor plant damage from shipping packages make this company a very poor choice.

Trucks driv on the road with unsecured debris flying everywhere. I was in the far left lane WAY…read morebehind and he was in the far right lane with his cover unsecured causing winds and body damage to my vehicl. I called them to report the issue and the guy told me I was wrong and it's not their problem he didn't even attempt to contact the driver to ensure his load was secure after told him it wasn't. I've had rocks hit my windshield before and has no problem claiming it on insurance but this was pure negligence.

I had written to the companyt for a quote and got one back right away. they were very helpful and…read moreKate did a great job letting me know how much I would need. Spoke to several other places and they left me wanting. Placed my Oder and they called before they came to let me know. the delivery man was super sweet and the whole process was painless. The mulch was the perfect color and I will use them again for sure. If youlive in River Hills, they have a bar code for entry. This was a great yelp find

I was in the need of a last minute florist and boy, did she deliver! she prepared my order in a…read moretimely fashion and was extremely personable and accommodating. I will be using this place for all my floral needs in the future!

My son ordered me most beautiful bouquet of roses I have ever seen. Almost a week later and the…read moreroses are even more beautiful. The pink ones opened up so beautifully. I highly recommend this florist for their quality of flowers and the lovely arrangement.

Home Depot, you missed a sale because of your sub- standard delivery process. Our refrigerator…read morebroke and we had a freezer full of food. We needed a new one immediately. We visited your Rivergate store and asked when could we have a new one delivered. We were told it would take 4 days!! We didn't look at any refrigerators and immediately left the store. We went up the street to Lowe's Home Improvement. They advertised next day delivery!! We happily purchased our refrigerator from them and it was delivered less than 24 hours after we purchased it. Food didn't go bad and we are happy customers. Seems like to me, Home Depot needs to hire more Process Improvement Engineers!! Hey, I might know of an excellent engineer!

A decade since my First To Review in 2013 and I'm back to update. I needed some things to work on…read morethe Sprinter van and this time, I'm in the limber department. I picked out the pieces and found an orange apron, asking him to cut them as I needed. For the first time, he said that he couldn't cut it long ways. Odd, but okay. So I pivoted and found a piece that would work. The store is tidily laid out and has just about everything you could possibly need for your home improvement project from lights to tiles to power tools. There is a ton of lumber (check it carefully - it is sometimes stored outside and gets rained on), hardware, kitchen appliances and toilets. If you have the skills, they have the stuff you can turn loose on your house. Or for me, van. If you can do your shopping at a more local hardware store like Blackhawk Hardware, please do. But today I'm in Steele Creek and this was convenient or I would have gone there. The new lumber I needed ended up working out well, possibly even better than what I had originally planned. [Review 545 of 2024 - 3602 in North Carolina - 21576 overall]

Maison de Fleur creates the most stunning, high-end arrangements. Every bouquet feels like a work…read moreof art--fresh, elegant, and thoughtfully designed. Truly the best in luxury floral arrangements!

What a wonderful experience ordering flowers from Maison d'Fleur. The customer service was…read morespectacular. They were very communicative throughout the process, from the time I ordered (reaching out to me to clarify something with my order), all the way through delivery. And the flowers arrangements were beautiful!

I purchased a Meyer Lemon Tree from Fast Growing Trees because their website advertised a 1-year…read morewarranty. When my tree failed, customer service suddenly told me the warranty was only 60 days. Instead of replacing the tree, they offered me a "$108 credit." What they don't tell you is that this isn't actually a store credit. It's a promotional code. The way they apply it is incredibly misleading: The promo code reduces the product price before payment instead of acting like a gift card or account credit. They apply the promo code before any sitewide discounts. On a $114 replacement plant, they subtract the $108 first, leaving only $6. Then they apply the 20% sale discount to that remaining $6 instead of to the full purchase price. It gets worse. Because the promo code lowers the product value below their $99 free-shipping threshold, they then charge shipping fees and sales tax on the shipping. It also became clear that this isn't a true store credit at all. If I use the $108 credit on a product that costs only $15, Fast Growing Trees doesn't simply apply the remaining balance to my account. Instead, because it's treated as a promotional code, I still have to pay shipping charges and sales tax on those shipping charges. A real store credit would function like payment and cover the purchase until the balance is exhausted. This "credit" functions as a discount code, which significantly reduces its actual value. As a result, even though I was supposedly given a $108 "credit," I still ended up paying more than $28 out of pocket for a replacement. What's really frustrating is that if I ignored both the warranty credit and the 20% promotional discount and simply bought the same $114 plant outright, my total would have been about $125. Yet somehow, after applying a $108 warranty credit and a 20% discount code, my final cost ends up around $136. A warranty replacement should reduce what a customer pays, not increase it. The way Fast Growing Trees structures these "credits" makes them worth far less than their advertised value. I followed their care instructions and did everything I reasonably could to keep the tree alive, yet it still died. The real disappointment came afterward. The advertised warranty did not work as expected, customer service gave conflicting information about coverage, and the so-called replacement "credit" was structured in a way that left me paying more than I would have paid without it. A warranty should provide confidence that a company stands behind its products. My experience was the exact opposite. I feel misled by both the warranty advertising and the way the replacement credit was applied, and I will not be purchasing from Fast Growing Trees again.

I recently placed two orders for trees with their BOGO promotion. Buy ONE get ONE. I put the…read morequantity as ONE, expecting to receive another for free. I received one at full price. When I went to customer service they said I should have put quantity as two. Then why wouldn't the promotion say but two get one free. The company has responded with we are sorry but made no attempt to make it right . I spent $350 for the two orders and received three small trees when I was expecting six. Why would anyone not want a free tree when ordering under their BOGO promotion. Just a bait and switch

We had called and asked if they could replace a drive pulley and belt along with a tune up on the…read moremower itself. They did a partial tune up and "reinstalled the drive belt". The pulley is still not turning aka they didn't replace it nor did they replace the belt in which part of it was melted onto that pulley originally which is why we wanted both replaced. They charged almost $400 and then just left it in our driveway with the keys in it. No acknowledgement that it was handed over or conversation about the fix. Very upsetting when you trust a company with a piece of machinery like this. Update: after about a week of trying to get a hold of them as to why they didn't do the job we had asked for and paid for they then took our mower for another 2 weeks and then preceeded to charge us not only for parts but for labor they should have done when asked to do the first time. Not to mention on their invoice stating this was new damage and I have pictures of the area from before even the first time with the belt ate up and the pully not working. They lie, they cheat and they steal. This would be zero. Also they never call someone back when they ask for a call back. BBB will be hearing about this. DO NOT EVER LET THEM TOUCH YOUR EQUIPMENT!!!!

No! No! No! A thousand times, no! I'll never do business here again. They are conveniently located…read moreto my home, but what scam artists they are. They charged me $45 to put a tube into a mower tire, took all day to do it, and only did it after I called to tell them to forget about it because it was taking so long to do. I've had friends who've had similar experiences with them. Do yourself a favor, find someone else, no matter what you need done!!!