My power button on a prebuilt PC broke after 7 or so years of use, took my PC apart and realized…read morereplacing it was beyond my capabilities since the prebuilt used different components than what I was familiar with. I have heard horror stories about 2-4 month wait times for places like from Micro Center so I did a few google searches to find a computer repair shop. I found Sam's Computer Solutions and noticed it had over 100+ 5 Star Google reviews so I gave the shop a call and described my issue. He had flexible and fast availability and I was able to schedule an appointment to drop off my PC within two hours of making the call (the Thursday before Memorial Day weekend). The gentleman who greeted me was friendly, reassuring, and professional. He clearly outlined what options I had, what the price points for each option was, if and how each option would or would not change functionality, and asked which option I'd prefer! He made sure I was comfortable with the pricing before moving forward. It sounded good so I left my PC and he assumed me it was in good hands. I got a text the following Monday morning (A holiday no less) saying my PC was ready to be picked up. The repair cost was exactly the lowest price he had quoted. I made an appointment to pick it up later that afternoon. Upon arrival he described everything he did to fix it (installation of new component, where he wound the additional length of wire if I wish to change the placement of the part, and let me know he dusted everything which I appreciate). I just got home and plugged in my PC and the hardware he installed worked perfectly! I am extremely satisfied with how Sam's Computer Solutions handled me every step of the way from initial phone call to pickup. I can confidently say if you are like me and are not the most tech savvy person, need a computer repair and wish to support a local business I cannot recommend you make use of this service enough! :)

I took in an old PC that was on its last leg. It had lots of old photos and files that are…read moresentimental to me and I had gotten locked out of. Sam saved the day and the memories. Sam is very knowledgeable and professional. He is focused on solving the problem not running up the bill. He works out of his home so phoning before showing up is necessary for both parties. If you want to support a local business that provides excellent service at reasonable prices, Call Sam.

My experience with Cherry Digital pros was exteremely negative…read more But I admit the foundation of my negative experience ws not reading the fine print of their work order/agreehment & dislosure. also read the Managed services Contract and understand it thouroughly. Without reading the fine print I gave up my ability to contest charges. I was charged significant service charges before I was ever aware of the charges. When I demanded Ron invoice me before making charges to my credit card , I was told that Cherry Digital Services did not do business like that. I was sold and installed on my computer anti-virus software. After it was installed , I complained my computer had been hijacked by a "virus" . I was told by Ron, no one guarantees anything in this business. My advice is be very careful about using Cherry Digital Pros. They may be techically competent but I think there business policies are terrible. Do your due diligence .

Be careful of this con job! Charged an arm and leg for service, set computer to delete the one app…read morethat I needed. Now I can't reinstall it because other things were somehow changed to prevent it from working. They use a program that allows them access to your computer, then go in and make changes without your knowledge.

This business scammed me by charging me for an unauthorized service and then demanded payment for…read morework that I never gave the okay for. They also never asked me what the issue was that I was having and assumed very incorrectly about prior damage that had occurred more than a year prior. My computers worked perfectly after those spills because I was able to do a cleaning of them all those months ago. Their forced cleaning of my computers didn't resolve my issue at all because my actual issue was electrical issues we had been having in our home, and if they had asked me what problem I was having with them in the first place they would have known this and could have earned their money legitimately instead of scamming me for it. I ended up having to pay them $150 just to get my computers back with the same exact problem. The issue wasn't with them at all but was with the monitors. If they had spoken with me we could have figured this out before this unneeded cleaning service was forced upon me to pay for. I signed up for a free diagnostic and then he called to tell me I owe $69.99 per computer. What a scam! The front desk gentleman is very nice, but the actual repairman is a scammer. They also won't refund me the money! So now I have to buy new monitors which is more than $150 on top of the forced cleaning fees! Unbelievable! This is shady business and they shouldn't be allowed to keep scamming people. At first I gave him the benefit of the doubt and thought this was only a misunderstanding, I reached out very kindly to explain all of this and ask for my money back. They only ignore me like I don't exist anymore. Of course, because he knows he scammed me!

Excellent! With computer repairs, I always expect bad news across the board: cost, timeline, actual…read moredamage, etc. While they can't completely fix something that's totally dead, I am quite impressed with how well they do with equipment on all three counts (time, cost, function). Have had several visits to them in which I was really expecting something bad, but each time I've come away with fully functioning equipment at a very acceptable price.

What a great company! James came and helped with a client's computer. He went above and beyond to…read morefix it for him. I will recommend them and use them again myself. It's rare to find a company that isn't out for money. Kudos!!!

Ira, of whom is G.M. of this Edgewood location is phenomenal; not only…read morefrom his demeanor & expertise, but to his genuine patience & high standards. These young men may be trusted from here 'unto forever' ... One suggestion ~ if I may; 'perhaps make a list of that which you desire to be adjusted/corrected ... and, in doing so, your journey shall perhaps be expedited with a bit more thorough rapidity & less stress in 'trying to remember' ~ 'Blessings to All ~

The staff was very knowledgeable and got my laptop back to me very quick. I was very pleased with…read moretheir work and the price. I will definitely use this business again.

I have used this business for several years for laptops and cell phones. They do an excellent job…read moreof explaining what is wrong without making me feel dumb. They communicate well about progress and check back to make sure everything is satisfactory. Its so nice to know you will get a good job at a reasonable price.

I first met Rikki from Short Circuit Support at a community event where they were helping feed the…read morehomeless and hand out care packages. What immediately stood out to me was their compassion, empathy, and genuine desire to help people. After talking with them, I was equally impressed by their knowledge and professionalism in the IT industry. I trusted Rikki and Short Circuit Support with major technology upgrades for my business, including deploying a new Wi-Fi system, upgrading our server, and modernizing several computers. From start to finish, the process was smooth, organized, and professional. Since the upgrades were completed, our systems have been reliable, efficient, and trouble-free. The improvements have helped increase productivity and allowed us to focus on running our business instead of dealing with technology problems. Rikki is knowledgeable, trustworthy, responsive, and genuinely cares about both their customers and the community. It's rare to find someone with both technical expertise and such strong character. I would confidently recommend Short Circuit Support to any business or individual looking for reliable IT service and always a great value.

Great service. Always a pleasant experience and interaction. Would definitely recommend and use…read moretheir services again!

Fast and efficient service. Very good repair job. Reasonable prices. Repairman, Glen provides…read morewonderful customer service. Highly recommended

I would definitely recommend this place. I've Had three different issues that they've always been…read moremore than accommodating to help me out with Customer Service was A plus