I stopped into Mr Tire on a Saturday evening, prior to closing. One of my tires was losing air. Taylor , who did not find any reason for air loss. Reseeded the tire, and checked the tire pressure of the other tires. He took his time and I and thoroughly pleased with his customer service. read more

Went in for a new truck tire. Was told it would be about an hour. After an hour and 1/2 I went in to see how much longer. I was told manager was looking for the tire. I was informed they just had inventory and the District Manager had messed up their counts. I called the DM left a voice mail and texted him. He did not respond to either. After 2 hours my husband went in looked on the showroom floor and found his size tire. Manager refused to sell us that tire because it was more money than the one she quoted. My husband told her we weren't concerned about the price he just needed a tire. But to just let us sit there for 2 hours was ridiculous. Needless to say we left without a tire. Very poor customer services. We could visibly see technicians drinking coffee and energy drinks they were all walking around playing on their phones. I'll be surprised if this place is open in a year! read more

Highly Recommend They were quick, efficient, and courteous. It's been a couple days and I haven't had any issues. read more

They were great. Tony took great care of me and the front office was very helpful with providing estimates for future needs for my car without any pressure. read more

It was 5:00 pm and I had to find tire for daughter SUV. Rodney was able to get me two tires for the front of your vehicle. Then I told him that I needed to take and put this tire on the SUV and I will bring it back in the morning to get the other tire. He then said I will have one of my guys ride with you bring the SUV back to the shop and put the other tire on before 7 o'clock. As soon as me and Mechanic got the tire on the front and then drove the vehicle to the shop and put the other tires on the SUV. In the meantime, I went to pick up my son-in-law so that they will have a vehicle the next day I want to say thank you to Mr. tire in Lincolnton North Carolina. Going out on a limb, in helping me get my daughter her vehicle for the next day. This has been the best customer experience that I ever encountered from any company that I have dealt with in the past read more

We got 3 of our oil changes done and they were quick and precise! They also did a last minute change of tires from one vehicle to another and all this with a Fantastic Attitude which I appreciate so much! We will definitely keep coming here in the future! Thanks again guys! read more

JD is awesome highly recommend, ran into an issue and promptly told me about it so I would not be waiting . Will be back

I purchased an oil change/tire rotation from them and my car was returned with my tires out of balance. I returned the car for rebalancing and for work on my AC. 6 WEEKS LATER It was returned with warning lights on the dash. When I went back to get the warning lights fixed I was told it was a different problem. I am working with another mechanic now, looks like when the repairs were done at Mr. Tire damages were caused to wiring behind the dash. I am extremely dissatisfied in the quality and service of this establishment. read more

Terrible customer service over the phone and lazy don't care attitudes in person. Wouldn't take my car there ever again and recommend to anyone who wants there car fixed correctly to stay away from this place at all cost. Their knowledge of cars truly is questionable as well read more

I took my car in literally yesterday for regular maintenance on my car and a general overlooking of my car. A day later it is blown up and into actual flames!!! Never go here unless yOu want very unprofessional people too take your car in and ruin it completely!!!!! read more

My wife called for an inspection appt. Told could do it 830a next day, which happened to be new years day. Wife asked if was sure could take it that day as was a holiday. Tech said yes. We turned up at 828a next day. Store was closed, no sign of activity. We waited 10 mins; nothing. My wife called at something like 915a, said store didn't open til 900a and they had no idea that we were on the schedule for that day. Received an apology. Later that day, received a call from Mr Tire. Tech was not terribly clear but apparently when they installed the tires we bought to pass inspection, they failed to tighten the lug nuts on the relevant wheels. Had to return to the store to make sure it was safe. Stood at the unmanned front desk for over 10 mins. Received no apology and an attitude. I've been to this location before and gotten good service, but is no consistency. I've been a customer service manager and this is not how you treat people if you want them to come back. read more