My interactions with the MRI group were disappointing. After suffering a back injury, I went into…read morethe ER at LG Health and had an MRI. After being told the radiologist that read the scan interpreted it as a bulging disk, I was discharged to home with pain, numbness and weakness of my leg. I suffered through the next 2 weeks before my primary doctor referred me to a neurosurgeon for follow up. At that office visit, I was told that the radiologist at the MRI group misinterpreted the MRI and that I indeed had a left far lateral disk herniation. I read up on this diagnosis and it can be commonly missed by radiology. I did receive a bill for there diagnostic service but I refused to pay for a misread MRI causing me a delay in treatment and pain and suffering. After disputing the bill, I was told that the radiology would not change her opinion and that I would need to pay the bill. Right now I am awaiting surgery to repair that disk herniation. This radiologist won't admit her mistake and is arrogant and conceited (I even sent over the documentation from the neurosurgeons notes). Obviously they don't care about their patients, just their wallets!!

The "lady" at the front desk has no chance of winning a congeniality award. She attempted to scold…read moreme by saying I should have been there by 8am, when in fact, I was told on a recorded line to be there at 8:30 am. I told her that I didn't come there for a lecture; rather for an MRI. She just looked at me as though she just sucked on a lemon.

MRI went well with them. Appointment is hard to get with attendants who claim they can't find the…read moreorders.

The Receptionist was very polite and quickly got me signed in. The Radiologist was efficient and…read moredidn't waste my time. The whole X-ray process took about 20-30 minutes. She even had the disc ready for me in under 5 minutes. I am very impressed.

Went in for a sonogram for possible gallstones. Started with making an appointment. I almost made a…read more3pm appointment but the call center attendant warned me to not make that appointment as I needed to fast and made sure to get me an appointment by 10am. I was very thankful for him not just recommending the first available appointment. The paperwork online was also very easy to upload and streamlined the check in process. When I got there for my appointment, they checked me in and I waited all of 5 minutes. Once being scanned, the techs were very friendly, professional, and made it feel like nap time for a tired mom. The only negative which I don't consider a true negative, was it was my techs first day on the job so there was a supervisor teaching her and it took longer than what I think a normal appointment would be. But better to train techs right than to not teach them and have bad service?

Great professional service. Comfortable MRI experience, CT scans and X-rays. Front desk people…read moregood too. Ease of appointment center, though, needs to be thru individual location not one stop. One stop people don't know equipment. For example. I wanted the larger size MRI machine and they told me that my chosen location had one. When i got into the MRI room, it was only then that I learned it did not exist. Boy, was I let down.

Top quality service, the staff is amazing. Ms. Tiffany and…read moreMs. Britney were so kind, knowledgeable and understood the importance of treating patients with good care. From the very first call, I've received nothing less than excellence. Highly recommend. They made this experience for my mother so much better. Thank you, Ladies!

I've be been to Temple and Jefferson hospital for MRIs aand this location by far is the most…read morepleasant, professional, personable and organized. I did arrive late and Ms. Brittany said no worries that I would be next. I was so happy because I didn't want to reschedule. When I arrived the office was warm and Ms. Brittany was very friendly. We had a couple of side bar conversations about the state of the world we live in. It was nice to just talk to someone. The process for the procedure was seamless. My paperwork was partial complete so it took me no time to finish. After waiting I was quickly seen by the technician. She was very personable and sweet. She explained the procedures and what I needed to do to get great images. During the process I fell asleep. She told me one of the images had to be done because I moved. I knew I had moved when I woke myself up. She redid it and within 5 minutes I was done. She then explained that a copy would be sent to MRCP and I asked for a copy. She did the copy of images literally in 3 minutes. By the time I came back from the restroom she was done. This was a easy experience and if I ever need an MRI I am most definitely coming here and you should too.

Awful experience with tech Jennifer who refused to provide me with ear plugs for MRI.read more

Another really great experience with JOI! Susan and Amanda were amazing and extremely professional…read more They both did a great job explaining and answering all of my questions. They also made being there a lot less stressful with their upbeat attitudes, which I think is extremely important for everyone. I absolutely recommend the Malvern JOI and "Betsy" Thanks for all you guys do!

Outstanding experience. They accommodated my appointment needs even though I was in a hurry to get…read morethe scan done to make a physicians appointment. No muss, no fuss. Clean, quiet office environment with staff who knows what they're doing. Seen on time. Nurse got the IV going with one stick. MRI was read and report issued before I got home! All in a 5 star experience.

Everything from the friendly appointment staff to the docs is always first class. It's the only…read moreplace I trust for my annual mammogram. I used the The urgent care clinic for a broken wrist last year. They were wonderful.

The care here is exceptional. Everyone comes out smiling,…read moreand pleased. As was I after my bone density test and my MRI due to a skiing accident in 2011.Since moving to Allentown, they are our no wait Quality procedures.

Sooo way ahead of LVHN... Very friendly people, no 5 minute…read moretelephone labyrinths followed by a bar-age of unrelated questions just to find a simple answer. the employees are more comfortable to deal with, it is not difficult to get in touch with this MRI center, and once you do, the answers are direct without an act of congress. MRI's are of good quality, and easy to attain copies. Unlike LVHN, they do not over charge for an MRI co-pay, as well as not charging extra if you want the MRI read. Yes, LVHN charges for the MRI, then a separate charge for the doctor to read the MRI before it is sent out. This is now (as well as a few of my doctors) goto for any MRI needs.