Mario did an excellent job! My seat was in really bad shape, but they managed to make it look great…read moreagain. Really impressed with the effort and results.

I did not get to use Think Eco for their detailing service because they made it incredibly…read moredifficult to schedule an appointment. Starting with their dilapidated website, which contains no helpful information. Despite offering to book online, the website is non functional. Instead I call a phone number on the website. I get a "hello". Maybe if I was a business I would answer the phone more professionally. Did I reach a car detailing service or a pizza place or just some random dude. The lack of professionalism continues. Once we get past the initial awkwardness, they offer a same day appointment. I am asked to text the details (phone number, email address, car info) to the phone number. Basically, I've got to do all of their paperwork for them. They don't respond to the text. I don't know if I've been confirmed for the appointment or not. They eventually confirm the appointment after I prompt them I contact them. They estimate 2 hours, so I bring my whole family on two cars and drive 30 minutes. Their location is in a mall parking lot. Not super professional either. Now that I've arrived, they tell me that it will take longer than expected and they can't do it until Monday. It has already disrupted my afternoon. Despite my frustration with wasting an hour with nothing to show, I ask them to send me a quote. They never did Seems like a shady business that makes false promises. Won't put anything into writing. Buyer beware!

The wash is fantastic and the staff is so kind. Tony makes the place feel like a small town…read morebusiness that knows their customer.

Shawn and the crew do a great job. Friendly and easy going, and my car always gets clean with my…read moremonthly pass. Thanks!

Been working with this crew since 2021 when I bought my lil' precious 2010 Audi S4. Phenomenal work…read moreevery time. I'm sadly selling this magnificent vehicle--given the DMV is the worst place in America if not the world to drive a car of any value or one you remotely care about--and they got it showroom ready in a few hours. I actually stuck around the shop to watch them work and they were all cool af and speak with. I plan to take my next vehicle there at least twice a year for their signature detail work. Well done all, you're the best.

Great service great job They completed a full detail for my…read moremom mobile it was great. They will also do mobile detailing for you. I opted to take it to them but next time I will have them come to me.

I came to Flagship after my car was shipped from the west coast during the snowy weather. It needed…read morea wash ASAP! The experience was very straightforward and although there was a line, it moved quickly. Wiping my car down and vacuuming the inside for one price was great. I will return.

I paid for the Ultimate Service at Flagship in Vienna and I'm honestly very disappointed. The…read moreservice quality was far below what was promised. When I picked up my car, it was still dirty and looked like it had barely been cleaned. There was dust and dirt left inside and the exterior didn't look properly washed or detailed at all. It honestly felt like they rushed through the job or skipped steps completely. If you're charging for a premium "Ultimate" package, the car should come back spotless and properly detailed, but that definitely wasn't the case here. I expected professional work and attention to detail, but unfortunately the result didn't reflect that. I wouldn't recommend paying for the Ultimate Service if this is the level of quality you receive.

Chas detailed my car interior at my workplace. The communication was clear and good. He was right…read moreon time in the morning and finished as expected. The car looks and smells great. I'd definitely use his service again.

Reached out to Chas this past weekend (Saturday) for a last minute appointment on Tuesday for a car…read moredetail. Quick response and showed up to my house on time. He did an amazing job with my car. I primarily have a lot of hair in my car because of my dog. I appreciate the details of degreasing my engine and using clay bars (because not every detailer does). My tires were the best part. Chas is incredibly fair with pricing and got the job done in about 3.5-4 hours. Highly recommend.

Flagship car wash in McLean, VA at Old Dominion Dr. They offer great service! Seina is wonderful!…read moreEveryone else is also very kind. I will keep coming as I am a member. Thank you!

I took my brand-new car to this place and waited almost forty minutes just to pay, with no clear…read morepayment instructions and no touchless options before I reached an attendant. When he took my credit card to swipe, he couldn't explain (nor could a sales rep from Flagship that I later called) how my information would be stored or protected. At the entrance of the car wash, only half my car was pre-sprayed, and when I asked about it, the attendant said that's just how it's done. There was nobody available once inside for questions afterward. Not only was my driver's mat still dirty, but the finishing crew also almost missed wiping and shining the tires until I pointed it out before I drove away. It made me wonder if they knew what level of service I had just paid for. At home, I found bird waste still on the hood along with some new scratches that I was fortunate to be able to buff out. For $36, the 'Ultimate Wash' fell far short of my expectations. Incidentally, I waited 22 years before I finally decided to buy another vehicle. So, next time, I'll be careful to go elsewhere for better service.

Decided to try them again after I heard from a friend that their service got better. I was…read morepleasantly surprised by the service.

This is my second time coming here. And this second time the staff members were very tedious over…read morethe cleaning from inside and outside. Effective, affordable, and structured with a system on who does what.

I was excited to get a car wash and feel so SAFE that my car was going to be okay throughout!…read more I pulled up to the first station and they showed me the options, and were gentle/not pushy. They taped town my back windshield wiper and I waited my turn. After the wash, my car was FRESH AS NEW! No scratches, no damage, nothing wrong. Squeaky clean! And after the wash, they hand dried the entire vehicle! Free vacuums with great suction power after. It was great value for the money! I'm so grateful and this is DEFINITELY my go to car wash place moving forward!

SUPER ATTENTIVE! I…read morehave a big F150 and it's getting old. They took off my antenna, closed my mirrors and pulled trash out of the bed of my truck for me (even though I offered to do it). The tracks on the automatic car washes usually scrape my wheels a little n this one didn't AT ALL!!! Super great. 10$ for the basic 15$ to spray the under carriage (I mean REALLY SPRAY it down!) Definitely coming back