Parking is pathetic. I was told to go to building 3. There…read moreis no building 3. There is no help available in the lobby. I found the right building on my second try. The hospital is worse! Avoid if possible.

To me, hospitals are like airports .. lots of hustle and bustle without the tropical vacation at…read morethe end lol. If you haven't spent much time with doctors, or had surgery yourself or long stays at a hospital (as a patient or visiting someone), it can be overwhelming. My first real experience with Medical City McKinney was several years ago, when I spent weeks there with my elderly father. He went from the ER to PCU, then home with hospice, and passed away from heart failure. It was a complicated situation, but looking back, I'm deeply grateful for the compassionate care he received at Medical City McKinney. I met the CEO in the elevator who actually cared and personally escalated my case (he didn't have to do that). Four years later, returned for surgery. The experience was smooth from start to finish, from pre-op, to post-op, to getting discharged and heading out the door, every single patient care person I met was kind, professional, and genuinely seemed to enjoy what they do. Bonus! Honestly, I'm not sure what to think about the negative reviews. Definitely take into account each experience is based on specific situations, and whether you are a patient, caretaker or visitor. I recommend you make a decision based on your specific situation. Good Luck.

My doctor, Michael Yao is very caring and knowlageable. He…read morelistens and acts on your concerns. his staff is gracious and professional. A+ A+A+

this practice is bullshit. Dr. Lensing is retired while on duty. He won't renew prescriptions for…read moreme a 30 year patient with no dings on the record. And Athena Health won't allow a message to be sent. Beware and be careful

SO glad I found this place. Convenient location, easy parking, quiet area off Eldorado Parkway…read more Easy to book appointment. Friendly, professional lady at the front desk. Good nurse. And GREAT nurse practitioner. Friendly, no frills, thorough, good treatment plan, and immediate treatment along with the right medication. Felt like a new person 5 hours after the visit. I live in McKinney part time, primary NP is elsewhere, very happy to find this place especially given difficulty of finding a primary care provider in McKinney who will accept anyone in their 60s or 70s even if they have self-paid, nationally known private insurance they pay a fortune for every month. Nice to find a place that takes providing medical care for all seriously no matter what their age.

I was greeted promptly, everyone was friendly, and I received great care. The only reason it's not…read more5 stars is the 2 hour wait to see a provider when I made an appointment online. There were 4 people in the lobby and 2 providers working. No explanation was offered but the provider was apologetic. Would I go again? Possibly, knowing I need to budget more time. The bottom line is I received great care, saw great people, and my prescriptions were handled promptly and efficiently.

So thankful I found QMD care. We needed quick medical attention for my son and they took him right…read morein and gave him the attention he needed. I will forever be grateful for the care they provided.

I absolutely love this place, they have treated me with nothing but kindness and respect. I have…read morehad Terrible foot issues to where I can't walk and they helped me with my pain. I had a few other issues and the doctors are very knowledgeable and helpful. I struggled with adhd and they just know exactly what they are talking about because I've had many doctors and I can tell how much experienced and knowledgeable they are. Thank you doctors!!

There's no one better than Dr. Scott Alan Wright. Although he's no longer with his practice,ake…read moresure to check him out wherever he goes! . He is a healer and always will be healing hands healing mind healing bodies!

I went here for a hand problem for a few months. They got me…read morechiropractic treatment and shot a lidocaine type treatment in my neck and shoulders. A tech gave my arm a "scraping" technique, that really hurt and badly bruised my arm for over a month. I notified them and they never made appointments with me again. I would not go there again.

This place is an insurance racket. For as much money as they charge they should have a nicer…read moreoffice. The place is kind of dumpy and dimly lit. The office where I met the doctor was the same. Kind of dingy and not brightly lit. After they told me all the stuff they wanted to do I discovered it would take a few months and many hundreds of dollars before I could get a new cpap machine for a previously diagnosed condition. They are all about the money here. STAY AWAY!!!

My insurance requires a Pre-Authorization for masks, hoses and equipment- you know, the stuff you…read moreneed 2-3 times a year... Kakar's staff would not write the Pre-Authorization for anything other than the doctor's visit, so my insurance is declining payment for my equipment. I have asked repeatedly for the Pre-Authorization from the doctor's office and the answer I get is: "We usually use Insurance for appointments and not for the device". You can't get a live person on the phone, they are too busy, so everything is handled thru email. Very frustrating and expensive, considering a Pre-Authorization is so simple for a doctor to do. I am really disappointed.

Scheduling was a breeze. An automated voicemail confirmed an order received from my doctor. I was…read moreable to schedule a mammogram using the online portal. The lady at the front desk was warm and very helpful. Heather, my technician, greeted me promptly at my scheduled time. She was gentle, quick, and very friendly. I was done within 10 minutes. Great experience and highly recommend.

The Mammography Department is great. Thank you for giving great care! I am especially impressed…read morewith Bertha. She is gentle and kind.

Parker was a great help to my mother when she was seen at Medical City Hospital very kind and…read morerespectful and most of all very caring.

The ED is AWFUL. Abuse of power, abuse of patient rights, unlawful (I have videos), dismissive,…read moreunhelpful, treat patients poorly. Both physicians (specifically Dr. Kyle Cash) and nurses lack the due diligence, preparation, knowledge, timeliness, expertise, professionalism, compassion, and care. I will go as far to say even straight up offensive. You can forget about asking for any sort of pain mgmt, they will treat you like a junkie, ignore your requests, give whatever they want/when and how much, despite what you know works based on history and records. They will completely disregard any feedback or offer follow up solutions. It's so embarrassing. There is nothing comforting about this department. When you are the most vulnerable and feel your worst, you shouldn't feel unsafe, unheard, or unsupported in an ED. I used to speak so highly of this facility and have the upmost respect for the medical community given that I gave birth to both of my children in the Lewisville branch, essentially lived at Children's after my son battled cancer for 7 years (survivor.), then I too had a major medical issue at this hospital. All this to say, I've been around for a long time. Medical City McKinney has gone downhill. It's scary. It honestly wouldn't surprise me if they're full of lawsuits. Their escalation process is a joke, it's built to protect THIER pockets, and not their patients. You've been warned, you put yourself or a loved one at risk by coming here. They are bullies, and are very much checked out. If you do find yourself here, make sure you protect yourself and record/document all your interactions because they WILL lie. I wouldn't recommend this ED to ANYONE. I hope they get externally audited one day and get a much needed clean house. Huge. reputational risk.