Booked a one-night stay on a Sunday night in late February to alleviate some driving back and forth…read moreto the mountain from Portland. There weren't many people there which was nice! Very quiet and serene. Our standard king ended up getting upgraded to a room with a fireplace, which was lovely. You are provided with one fire starter for every night of your stay so you can very easily light a fire. Our room overlooked the pool area, which is so dense with trees that it doesn't feel like you're looking into other people's windows. It felt very private and cozy. The pool and hot tub were the perfect temperature and we had them all to ourselves in the evening! The listing for the room did indicate that the bed was memory foam, and it definitely was not, so that was a bit of a bummer. The water pressure was so intense in the shower that it was honestly a bit painful to stand right beneath the water. Otherwise, the rooms are cozy and spacious, the price didn't break the bank, and the staff is lovely. We look forward to our next stay!

Subject: Follow-Up: Still No Response on Your Resort's Disgraceful Handling and Unfulfilled Refund…read morePromise Christopher, It's been some time since my last email, and your continued silence speaks volumes about the level of accountability and customer service at your resort. Your team's complete lack of common sense and basic human decency in handling this situation remains appalling. My girlfriend was left distraught and intimidated by your General Manager and security staff. They refused simple, reasonable accommodations--like allowing me to check in to support her or even confirming with her directly--blowing a straightforward matter wildly out of proportion. This forced her to flee the property via Uber out of fear, too scared to even approach the front desk for checkout because of how uncomfortable and unsafe your team made her feel. To make matters worse, you (or your team) indicated a refund for the room charge would be issued, yet we have received nothing. This is yet another example of your resort's failure to follow through on basic commitments. Your silence and inaction only reinforce how profoundly your security team, management, and overall operation lack situational awareness and genuine care for guests. This isn't just poor service--it's negligent and shameful. I expect an immediate, substantive response addressing these failures, along with confirmation that the full room refund has been processed...

The north part of this natural area isn't very easy to navigate. Enters between two homes and comes…read moreout at a dead end street between two other houses. There was a loop off to the right, but I went left. Felt a little secluded, and there were signs of a camper, so I won't be going back. The south part of this park is more lush. I was looking for a cooker way to the Mac station and found a secret bridge. Great lighting and thick beams over a creek. It's my new favorite spot at sunset.

This resort sits in a quiet town near a golf course (this made my husband very happy) and the staff…read moreis wonderful, so check-in was a breeze. The condo we were in appears to have been renovated and the furnishings were nice, comfortable and functional. It was actually pretty warm during our stay and the forced-air cooling unit worked fairly well to keep the condo cool. There were no wine glasses, which I found a little strange, but only a minor complaint. There is a fairly large heated pool and a very nice hot tub and sauna near the office and the gift shop, which had some very nice stuff in it. The bed was comfortable and when we had an issue, the maintenance guy came out fairly quickly to fix it. We had a very enjoyable stay and would definitely recommend this place to anyone.

Been coming here my whole life on weekends going to ski and enjoy the outdoors at the mountain. I…read morelove the golf course, and the hotel as some decent amenities with lots of food options at anytime of day!

I'm so glad I booked here before I saw the reviews. There are only 2, but they're only 1 star and…read moreit like they were both reservations related rather than on the place itself. I booked online on their site and never talked to a soul until I checked in. It looks like they used to be a Best Western. We only stayed one night, but we had a great stay. The grounds are huge and beautiful. Very well kept. The room was huge and included the standard things like a fridge and microwave and extra sink. The AC worked fantastic! I slept very well in the nice firm bed. The restaurant I did not love, but I'll leave that on their seperate webpage. It is not a cheap resort, but I paid what I knew I was going to pay when I made the reservation.

Zero stars if I could. We were in our room on a Saturday and I wasn't clothed. Next thing I know,…read morepeople are at the front door coming in! We said: Hello? They stop and say, we have this room. UHHH, no you don't. Make a call to the manager, she blames Airbnb as a mix up. Ok, I don't like it, but it can happen. My GF calls and she immediately says: we've straightened it out. No, you straightened out THEIR stay, you didn't straighten out people walking into my room, with the door code and I wasn't dressed. We complain, they offer late check out 3 extra hours. Seriously? I said that wasn't good enough. She then offers an extra night; we work that day; doesn't help. Then: silence. I write and literally state the proper thing to do would be to offer at least one night free. Silence. SO, don't trust them. Don't stay there. Damn, poor poor customer service.

Clean, fully stocked little cabin. This was our first time up here renting one and we will…read moredefinitely come back again. The bed was comfortable, the kitchen was stocked with utensils ( pots, pans, forks, bowls, plates) there was absolutely no noise from the neighbors and parking is assigned. We were pleased! Great find!

Just spent Christmas at one of the vacation rentals. We received an email from Mt Hood vacation…read morerentals asking about our experience. I advised them that our house had dead bugs in the dining room lamp and there were cob webs all over. The floors under the furniture were full of dust. Why are we paying $180 for cleaning (we paid $3450 for 4 days)? This seems to be common for all of their properties. They never did respond to me. DO NOT USE THIS COMPANY.

Filthy cabin. Poor response from management. Steer clear- there are tons of other options!read more

Vacasa service sucks. They do not have their customer help phone number correct. They have been…read moreasked many times but do not seem to care.

Molly from Vacasa reached out after my initial review, and suggested that they would look into the…read moreissues, and perhaps offer a partial refund, but have had zero response once again. No apparent interest in improving their service IMHO. Zero stars. The irony is that after our stay, we received a recruitment letter from Vacasa offering to manage our SoCal and AZ rental properties. Ummm, no!

These people are incredibly disorganized, telling one what they think you would like to hear but…read morenot delivering. Guests are subject to promises and then no resolution when things are not as stated or if there is a problem. They tell the owners the charges are one amount and then heap on additional charges that they did not reveal at the outset. Since they take such terrible care of guests, it reflects badly on the property owners. Calling the office to try to get things straightened is a useless waste of time as the office staff is dysfunctional. Whether you are a guest or an owner, All Seasons Vacation Rentals at Mt. Hood is a really bad company to do business with.

I would not recommend they to anyone. They light up strands of useless yard lights in pristine…read morewoodlands for no reason, ie not lighting an outdoor living space. destroying nightscapes.