How F-ING AMAZING! This tucked away gem is hiding in the forest of Mt Hood, the beds are comfortable and the AC is cold. We stopped here on a two week road trip and it did not disappoint. Food is mid but the golf was AWESOME! Rooms are chill and LOVE that it's pet friendly. Just down the street was a GREAT Japanese food truck and grocery store right on the corner. Will definitely be back. Thanks for the fantastic experience guys! read more

Booked a one-night stay on a Sunday night in late February to alleviate some driving back and forth to the mountain from Portland. There weren't many people there which was nice! Very quiet and serene. Our standard king ended up getting upgraded to a room with a fireplace, which was lovely. You are provided with one fire starter for every night of your stay so you can very easily light a fire. Our room overlooked the pool area, which is so dense with trees that it doesn't feel like you're looking into other people's windows. It felt very private and cozy. The pool and hot tub were the perfect temperature and we had them all to ourselves in the evening! The listing for the room did indicate that the bed was memory foam, and it definitely was not, so that was a bit of a bummer. The water pressure was so intense in the shower that it was honestly a bit painful to stand right beneath the water. Otherwise, the rooms are cozy and spacious, the price didn't break the bank, and the staff is lovely. We look forward to our next stay! read more

Arrived Friday meeting my two adult children to celebrate my Birthday, which is really at the end of Sept, but am a professor and cannot get away then! Hot tub clean and perfect temp. Our dogs came with us, which pleased us tremendously and is one of the reasons we came here. The room was fine and Sunday it rained and we were able to have a small fire in the fireplace. The room above us had a lead foot resident, so it was a bit disturbing, but it was tolerable. Pool perfect temp! A bit pricey, but was a celebration and we were close to Lake Trillium and had a great hike. So nice to get away and just "be"....and my dogs really loved it, I could tell. HAHA read more

The stay itself was fine and Mt. Hood is a stunning destination. But four days after checkout, I was billed a random new charge. When I called, the hotel had no record of it and their only advice was to cancel my card. They had no issue with a mystery charge showing up under their name that they couldn't even find in their system. Absolutely no concern that this is a serious security failure. This hotel can charge you days after you leave and then shrug it off because they "don't see it." Your credit card information is required to check in, and it is absolutely not safe here. Go somewhere else. Update / Follow-up: I appreciate the manager's public reply, but here's what actually happened when I followed their advice: I did call both the resort and Best Western customer service. Both told me the same thing: "just cancel your card." That was the entire response. No concern, no apology, no offer to investigate. Just a shrug. Even after I specifically asked staff to check my parents' room (we traveled together), they reassured me twice that the charge was not from her room. Based on that, I canceled my card. That created future days of unnecessary hassle: disputing unrelated refunds, changing a dozen recurring payments, and dealing with stress that all started here. The kicker? The mystery charge turned out to be for my mom's room after all--the one they had repeatedly told us was not linked. So the hotel did know where the charge came from, but their staff dismissed me until I took on all the fallout myself. The public reply sounds nice, but the reality was dismissive and unhelpful. Travelers deserve to know the gap between the "customer service" on display here and what you actually get when you're the one dealing with a charge under their name. read more

Fifth year working on a major conference and golf tournament at this resort. Straight forward and solution oriented. Such a great experience. Man they do a great job! Cannot complement the team here, especially Tina. read more

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We stayed at the Mt. Hood resort for 4 nights with our two small children and mini schnauzer. Fall at Mt. Hood is beautiful. The location was perfect. It was only a few minutes from Welches where there is a nice grocery store and a variety of restaurants. There are 2 restaurants on the resort property as well which are in walking distance. Unfortunately, we found that out by walking to Mallards for dinner after our Jeep broke down. The food hit the spot, the music was nice and the service was great! The room was a bit outdated, but we chalked it up to the rustic charm of the forest. We had a squeaky door and the dog area had some dog poop that was not picked up by the precious guests. Once we brought that to the hotels attention, they fixed the door and cleaned the dog area. When our car broke down, we were stranded in the rain in Sandy with the kids and dog and called the hotel for options to get back to the resort. The concierge who answered the phone was unhelpful and told us to get a hotel in Sandy, despite having already had been there for 2 days, all of our belongings were at the hotel and we didn't have a way to get to another hotel either. She also declined assisting us with taxi recommendations as Uber and Lyft did not have cars there. She said there was a shuttle, but that it would not pick us up, we had to walk miles across town to get there in the next 30 minutes. We were extremely disappointed in the customer service. After a couple hours of waiting and some sheer luck, an Uber driver from Portland accepted the ride and drove us back to the resort. We expressed our grievances to the hotel after the stay and the manager Christopher was kind, communicative and supportive. He rectified our negative experience with a discount and offered a discount on a future stay to make up for the shortcomings. Our vacation could use a redo and we look forward to staying at the Mt. Hood Oregon Resort again. read more

Stayed when I was kid and it was great then, and great now! I play the Golf course as much as I can, and the resort is the perfect distance to all the outdoor activities I could ever want! read more

Waitress was pleasant, atmosphere was ok. Stopped Friday for a light dinner left much to be desired. Starting with drinks, martini with drop of vermouth tasted like 50% vermouth, wine and Manhattan were fine. Caesar salad on menu shows capers, not included, dressing below average. Cobb salad was not a Cobb Salad and not as described on menu. Lettuce was iceberg only, no bacon, no egg, no avocado No blue cheese crumbles, below average blue cheese dressing. The chicken Breast on salad was very good. The 4th person ordered the Brussels sprouts appetizer. When meals delivered 30 minutes later, the Brussels sprouts We're not delivered, when asked the delivery staff said they were out of Brussels sprouts. Ordered Sliders, which were Okay but served another 25 minutes later. When we requested manager, waitress sent bartender over, who said he was manager But was underwhelming in his response to our complaints. The resort did comp about 50% of the meal, but this did not Make up for the poor meals served and poor response from everyone but our initial waitress. read more

Great place for companies to host a full week team meeting! All the staff members were attentive and accomodating to our request. Everything from the F&B to the Golfing arrangements were handled with proffesionalism and care. I would definitely put Mt Hood on the list of destinations for my companies next meeting. read more

Do not recommend. It may have been a great destination a long time ago but they have not done much to keep it updated. We got a pet friendly room that had access to a fenced area right off the room, the area clearly has not been touched in a very long time. The ground was moving with bugs, the receptacle for dog waste was nothing but a small wooden box attached to a pole. The room was so outdated we didn't feel clean at all. See pictures. The only place that looked somewhat nice was the pool area. The server in the restaurant was very nice. read more

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This place used to be such a treat to stay at after exploring the Mt. Hood area. No longer. Our room reeked of mold. Mold was around the window panes, no battery in the smoke detector, furnishings in poor repair. Windows were dirty. Air conditioner didn't work. Water damage all over the ceiling. Staff was kind enough to let us move to another space after pleading to be moved from the mold. Experience felt sad, run down. read more

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The staff at the resort, from wait staff and bartenders to front desk and hospitality - were friendly at every level and accommodated a fairly large group over 3 days without any issues! Nice to see lobby - bar - restaurant and more all open and looking resort level nice. Golf course was in Fantastic condition too! The golf staff and volunteers were spot on. Can't wait to get back again! read more

The shower head was this dirty cheap plastic thing that they had affixed to the handicap rail, so it was barely shoulder height. We ran out of shampoo and asked the front desk for more. They said they would bring more when the cleaning staff would arrive shortly. We left and returned 8 hours later. The room was not cleaned and no shampoo. I brought this to the attention of the front desk and they didn't seem to care at all, just handed me some shampoo. This place is called a resort but in terms of the facilities and service it's more of a motel/best western kinda vibe. Just wanted to let others know before they drop the money on these rooms! The vacation rentals in the area are a much better deal for what you pay! read more

Mt Hood Oregon Resort - Hotels Near Me - Welches, Oregon

What a great place. My wife and I came up for the night. Our room was great , it even had a fireplace in it. We had dinner at the restaurant . The food was great, staff were wonderful. We used the hot tub, which was really nice. The next morning we had breakfast which was great. Great place to stay, we had a wonderful time . read more

Mt Hood Oregon Resort - Pool area - Hotels Near Me - Welches, Oregon

Well My wife and I and our son and his daughter stayed here Jan 15 2023.What a mistake the room wasn't ready for us so when we checked in we went to the restaurant this was a major mistake. We preferred the chicken and the halibut fish and chips and the Mac and cheese and it was all bad. The chicken cam out under cooked big time the halibut came out way over cooked and the twisted Mac and cheese was just plain bad. When we left we all said this was the worst meal we have ever had read more

Mt Hood Oregon Resort - This was the halibut - Hotels Near Me - Welches, Oregon

I stayed here for a work trip. The rooms were nice and very spacious however, I had a very negative experience with customer service. I needed to gather receipts for the stay. I called multiple times a day, spoke to different people, was told multiple times I would receive an email within 15 min. It took a week and i'm still missing receipts. I would advise against staying here for any reservation or event that requires organization with hotel. Other than that the rooms were nice. read more

Our stay we very disappointing. The A/c in our room was broken. The phones were broken or disconnected. The water coming out of every faucet was rusty, discolored and foul smelling even after running the water for a while. The bed had a broken wheel leaving the bed uneven. The furniture was in poor condition. I mean really poor. There was what looked like mold around wall seems and outlets. Yuck! read more

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This hotel should have its connection to Best Western removed. It's clearly not up to BW standards! The photos will show the grounds are poorly maintained with hundreds of weeds + stained wet carpets and dirt present. My wife made the reservation on September 22, 2022. She was quoted a total AARP cost of $159. Upon arrival, an undisclosed $25 resort fee & several taxes were added. I'm handicapped and can not golf or use the swimming pool. We were told, within that resort fee, there's a charge for the restaurant which we didn't use as a guest. Overall the grounds were over run with weeds and our door seals needed replacement. Hopefully Best Western will review it's connection with this "resort". read more

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Beautiful setting but needs some tender care and attention. As with reviews, most only see the bad, so take what I say with a grain of salt, knowing the good aren't often mentioned. Pools and amenities surround are great, never have had any issues with the restaurant or bar. Great service. Beautiful course. But upon this visit will be the last time I'll stay in a cabin through the resort until I hear they are putting some money into them. Upon walking up maid service had left the door wide open, bugs everywhere, and I mean everywhere. From moths to spiders, to mosquitos, no fun waking up with bites. Only came with two towels, for a cabin that sleeps 8, plus the cots, which was just frustrating and no extra blankets, pillows, or even a throw pillow on the one couch. Paint peeling and bubbled, dusty everywhere, floors only vacuumed in the visible areas (don't look under the couches or beds, very gross), shower heads nearly falling off where your afraid to adjust the temp. Very little stock of kitchen items for a cabin you'd want to be able to cook at. No outside grill or even a table, just three chairs on a messy deck. Really wish they would put more effort into these beautiful classic cabins. I'll keep my hopes up! Hopefully just a bad phase. read more

Beautiful grounds, clean room with wood fireplace that was a lot of fun. Staff were very friendly and accommodating. Had a nice time in the hot tub and pool even though it's October and they are outdoors. read more

We stayed two nights to celebrate my husbands 50th. Lovely lovely spot nestled in the foothills of Mt Hood. Gorgeous scenery. Rooms are updated. We had a fireside king and a suite overlooking the golf course. Both were updated. I would not recommend the suites in the building across the road from the main lodge. They were fine but missing some modern amenities and a bit musty. The main building fireside king was lovely and spacious. We enjoyed the pool and hot tub. Pedicure at the spa was great. We will be going back. I would normally give 4 stars but this place has so much potential. Go for the natural beauty! Great golf. read more

This place calls itself a resort but it's very basic. The refrigerators in the rooms freeze everything. The mattresses are saggy and uncomfortable. Gave me a backache. There is a pool which is average. There is a spa which looks very new and nice but I didn't try it. The days we were there men were scraping moss off the roofs a sending all the debris down onto cars below. I had to tell them to stop. I ended up moving my car. The sidewalks in front of our rooms were covered with the same mud and moss debris. A mess. In addition the guys working on the roof used blowers and they were there all day running the blowers over our room. Super loud. They should never have rented rooms in that building to anyone during this maintenance. I went to complain to front desk. I was told they don't communicate with maintenance. After my second visit to the front desk about my frozen food I was not offered any kind of compensation until I said I wanted a free breakfast for four. We will see tomorrow if we get it. I would say never again for me. We did end up with a free breakfast after the server yelled into the kitchen: 4 comp breakfasts! Made us wonder what they did to our food. read more

We booked this room at the last minute and felt we got a bit more than what we paid for (which is a good thing). The facilities could be so much better if they were updated. Our room was pretty nice, but there was a hole in the carpet. It also seemed deserted (off-season, maybe), but it was a convenient and nice location. Would I stay here again? Sure. Would I highly recommend it? Ehhh. Depends on if they update the facilities. read more

DO NOT STAY HERE..... When we got in our room on 10/20/23 at 7:00 at night. We went to dinner in the golf course restaurant. Cheap, low grade, food. When we got back to our room about 8:00 we went to brush our teeth and wash faces. Turned on the faucet and out came this brown contaminated water. We called the front desk and they knew the water was bad. The young girl said they were replacing pipes in the road and the water was bad. I was told they would give us bottled water, but we had to go to the front desk to get it. When I got to the front desk at 9:15 pm I was handed two small bottles of water. I showed the girls at the desk the cup of water and asked if they would brush their teeth, wash their faces, or shower in this water, and both said no. They said they would tell the manager and we could come back in the morning for a refund. The next morning we spoke with the manager, Jolene, and showed her the water. She was a total snot and half heartedly said she would look into giving us a refund once they heard from Booking.com. We then called Jolene and she was only willing to give 30% discount. So we disputed it again with Booking.com and will be getting our money back. This place should be inspected by the health department and the manager should lose her job for clearly allowing guests to stay while knowing the water was contaminated. PS.....the outlets in the bathroom didn't work and the drain plug in the sink didn't work. read more

Mt Hood Oregon Resort - This is the water out of the bathroom faucet - Hotels Near Me - Welches, Oregon

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Great location with easy access to outdoor activities in and around Mt Hood. The staff was very attentive and friendly. The resort does appear to be investing money in refurbishment and updating the overall facility. The room I had was spacious and clean with a comfortable bed. read more

Wow. This room was $170 plus resort fee and taxes. Ended up over $200. Such a bummer. We stayed here about 15 years ago and it was very nice. Today, not so much. The lighting is very dim. I think it is to cover up things not being done. The nightstand was not cleaned and there was food? On it? Room definitely needs updating. It does have a flat screen TV but it must be from the early 2000's. ADA room has mattress on box spring without the frame. As an ADA room doesn't work. It was exceptionally hard for me to get up from the bed. Plus the bed was very soft so it made me even lower. The furnace is so loud couldn't hear the TV. The refrigerator froze our drinks and food. Check out photo of shower. Large walk in shower with very small head. Not above my 6' tall husbands head. Water was not hot. I'm just so disappointed. To much money for what we got. The location is perfect and the outside grounds are beautiful. Staff were amazing. But that doesn't make up for the room. read more

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This place is located in a lovely spot right at the base of Mt Hood in Welches. The hotel grounds are sprawling and quiet. I took long walks in the area and enjoyed the beautiful scenery. The staff were nice and attentive, though service could be slow. I wasn't in a rush. The rooms are spacious and nice. I had a pet room this time (I have stayed over the years in various rooms) and it was nice to have a little yard to let the dogs out to run. It is shared so keep that in mind if your dog is reactive. And you will look out onto people occasionally walking past your door with their dogs. I just closed the curtains. Still one of the best pet-friendly hotels I have been to. There are a few things that could be updated in the landscape but it is in the woods so I expect moss, leaves, and other nature. The pool is nice and the hot tub is great summer or winter. If you golf the golf course is so pretty with rivers, streams, mountain views, ponds, nature everywhere. I almost want to take up golfing just to golf here. It is a older property - some parts are historic - but even with that in mind the property is nice and the rooms are clean and relaxing. Never had an issue in all the times we have stayed here. I love it for a little getaway! Recommended for summer or winter activities in the area. read more

This was not our first stay here. And we understood going in that it would be different because of Covid restrictions. So we called ahead to confirm what activities would be available for our family of 7. We were assured that the only things closed were the pool and spa. However, upon arrival, we learned that we had not be given an accurate picture. Golfing was still available, which was great, but that appeared to be the only activity. Through some perseverance, we were able to persuade the golf shop to give out the croquet equipment, but the horseshoes, tennis, and basketball courts were closed. That presented quite a challenging issue for energetic children. Had we known going in, we could have brought some things with us. It was not fair or prudent to not be upfront about the closures. In addition, we were disappointed to see the condition of the golf villa (house). It was covered with spider webs inside and out. The patio had not been cleaned of dead leaves and debris. Upon retrieving an item from under a bed, we discovered the carpets there were deep with dust. There was no dishwasher soap, and we were told by the front desk clerk that she was too busy to bring any. We had to wait another day to get some. With the heightened alerts about extra sanitizing because of the pandemic, I would have expected the lodging to be at its best. This was not the case. Only the golf cafe, The Mallard, was open for meals. We understood that at booking. We ate there 3 times during our stay. During 2 of the 3 meals, the manager served a nearby table of golfers and offered them a different menu from the limited one our server recited to us. Overall, we expected more from this well-established resort. We'll be looking elsewhere for our next family vacation. Such a shame. read more

Do Not Pass Go, Do Not Pay $200! 17th of August under COVID19 BS. That is the end of my disclaimer. COVID is no excuse for the crappy condition that this "resort" is in. These problems are YEARS old. * Rusty, nasty, yellow tap, bath and toilette water = plumbing is decayed. * Busted toilet seat, slides on rim and lid "bites" if you sit down. * Noisy, rattling bathroom vent fan. LOUD! * Dingy old carpet that makes you feel dirty just walking on it. * Not enough plug ins. You have to choose between TV and microwave, can't have both at the same time. * Ice machine out of order. Maid told me to go across the street for ice. Nice! * No in-room movies of any kind. * Nasty, dirty bird poop covered balcony. * Weird "hump" in front of each room entry door. These things are trip hazards. Best Western claims this property. They charged us $212 for a double queen room for 1 night. I have stayed in cleaner, better maintained Motel Six rooms for $49.95 and Motel Six would be ASHAMED of this property. Best Western is calling this a "resort." It is just an overpriced, shabby, dingy, busted down old motel. I'm sure it was nice when it was new and it could be nice again with some SERIOUS maintenance and TLC. As it is now, August 2020, this is a run down junk yard that is sure to disappoint. The yellow water coming out of the tap, shower and in the toilette is enough to turn anyone off immediately. Keep shopping if you are looking for a decent hotel in the Mount Hood area. read more

We wanted to take the kids sledding at one of the nearby snow parks and decided to stay here for the night. Pros: - All-year heated outdoor Pool. This was the best part part of our stay. - Fenced area right out behind our pet-friendly room - Locally sourced coffee for the Keurig - Second mini-sink by the coffee maker - Comfortable beds Cons: - Ridiculously LOUD heater - Toilet that you have to hold the handle down for a full half minute to flush, and didn't always work the first time. - Wall art that resembled skin scarring - Only a single reading chair in a double queen room for four people. Usually there are two chairs, or a loveseat or at least a small dining table to play games or puzzles. read more

The worst stay I've ever had. Stained sheets and blanket, requested new blankets and they came stained and with holes two different times. The toilet wouldn't flush properly. Front desk didn't answer the phone when called multiple times. Hotel manager refuses to refund. Please please please save your money and time and do not ever stay here. And there is a resort fee for amenities that are NOT open that you pay at check out for your stay??? read more

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Very nice lobby. Has a bar and restaurant. Room size was very spacious. The bathroom was really beautiful but not functional- there was no sink space to put any of your items on. There was no room service. The only coffee we were provided in the room was decaf. The AC unit buttons were broken. You can raise the temperature, but the button to lower it was broken. So if you raised it too high, it's all over for you and you're melting the whole night. Also, the room type we chose said Mountain View but it wasn't quite Mountain View- we got a room overlooking the pool. read more

This place has got some real potential! Mind you, there are two kinds of 3 star reviews: stars half full and stars half empty and this is stars half full. The location is lovely, and was a beautiful drive from our time in mt hood. I'm normally pretty good with best westerns. We got two adjoining rooms for less than $290, somewhat last minute. We think the price was pretty decent for this particular location. No gripes there. The shower in our room was wonderful (though definitely needs more towels stocked). We used and loved the keurig in the room. The beds were comfortable! Two queens, a king, and a sofa bed. All were happy and slept decently. The views are lovely, truly. And its so secluded! The restaurant in the resort was pretty good but the prices didn't quite reflect their value. I get that they can charge whatever they want because it's what is available, but it made me a little sour to feed myself, husband, and kids for $170. (Also, I love you, best western, but there's too much bacon on Altitude's Mac n cheese and I NEVER thought I'd ever say that to a person). We also got something to tide us over in the morning before we could drive 30 mins to breakfast and that "snack" cost us $50 Please don't get me wrong, the food is good. It's just expensive. I recommend packing snacks so you don't have to eat there more than you need to. Tvs in each room aren't the same but they do the job. We brought the Chromecast and watched Netflix and all was right with the world. Also appreciated the mere size of the rooms. And everyone was really kind. Best westerns do really well at hiring nice people. This place could easily be a five star (to me) if everything was open, restaurant prices were more reasonable, more towels, some Minor cosmetic things that need to be addressed in the rooms (that are somewhat petty but, details!) And if there were some complimentary toiletries like at other BW in case we forget something. Still a fan. Still will come to BDubs all over, and will happily return here and update my review if things have improved. So close on this one! read more

We stayed there on 12/31/22 for a wedding, with our 2 kids. We woke up the next morning and the kids were bit all up, I went to the front counter to check out and told them about the bites and showed the ones on the oldest ones back. They said oh I'm sorry, it's not a pet friendly room. I said then you need to flea or bed bugs bomb the room. That was it, not even a what can we do to make it better ? We were there with a very large wedding party and thought we had a good rate, then they charged our card the full rate. Never again, room was meh, not dirty but the pull out bed....was not clean. I called the front to strip it and put clean bedding on it. They did and the kids still got bit up. read more

I recently stayed at this resort with a few friends for a weekend getaway from Los Angeles and it far surpassed my expectations! If you're looking for a picturesque resort in an peaceful setting with close proximity to skiing, hiking, wine tasting and top notch restaurants in nearby Portland all with top notch staff this is your place! From the time we arrived, Mr. Lee and his staff provided us world class service, going above and beyond to help us with activities, dining and any extras we needed. They truly made us feel like royalty! The resort is over 400 acres with a golf course, tennis courts and onsite spa and even if you don't golf, the course offers stunning views and onsite dining. I hiked at the nearby national forest along the Salmon River while my friends drove about 20 minutes to ski. The next day went wine tasting at a few wineries in Willamette Valley and dined at a chic farm to table restaurant in Portland. The guest rooms featured cozy fireplaces and patios with views of Mt Hood. Perfect, relaxing getaway with the BEST staff! read more

A little hidden gem just below Mt. Hood. With all the bad reviews posted online which scared away a lot of people, if you chance it you can get a nice room to yourself. Maybe even a whole building if you're lucky! Remember people, this place has been around for over 45 years. It was a resort called Bowman's where my family went to every summer when I was just 8 years old. Lots of fond memories of the place. Unfortunately one of the buildings burned down several years ago so it had to be rebuilt. Probably by some careless smoker. The buildings has been remodeled over the years, but if you go to the golf area, the original buildings are still there of what Bowman's used to look like. Don't let the bad reviews discourage you. The place is very quiet and they are very pet friendly. This isn't the Hilton and if you're looking for a Hilton quality hotel, you will be discouraged. Think more like camping, but with a hotel. My only complaint was that the TV remote didn't work even with new batteries. Other than that, everything was perfect. Mt. Hood Resort might become our annual vacation spot. read more

My wife and I stayed here for a planned ski trip at Hood Meadows. The lodge was fairly nice, but then we got to our room. It was fairly reminiscent of a motel room, albeit a nice motel room. The shower had other people's hairs in it. I'd like to give the cleaning staff the benefit of the doubt. I've certainly cleaned my shower many times where stubborn hairs refuse to be wiped up by a rag. Eventually I give up after the hairs have been sufficiently doused in cleaning chemicals knowing that I'll just wash them away with water at my next shower. Still, it's not something I want to see right after checking in. The heater is a wall mounted heater position right above a floor vent suggesting that central air once existed, or more optimistically is "coming soon". I don't have a problem with wall mounted heaters per se, but this one was obnoxiously loud. Not only was it loud it was also highly varied in the types of sounds it would produce meaning it definitely did not fall into the category of white noise. We were left with the option of losing sleep to a heater that was trying to wake the or losing sleep to a silent, but very cold room. After a day of playing outside, sometimes my wife and I like to curl up to watch a movie before bed. I picked up the two identical remotes taking turns pointing them at the television and the Comcast cable box attempting to get something to happen. After a couple of minutes, I manually turned on the television finding that one of the remotes did change channels and adjust volume. The purpose of the remote's twin is still a mystery to me. What was much more surprising was that the television was a standard definition television. I thought these relics had gone the way of laser discs, Zunes, and HD DVDs. If you are too young to know what a laser disc, Zune, or HD DVD is, then allow me to elaborate on what a standard definition television is. Imagine trying to watch Netflix with slightly better resolution than Minecraft. We also decided we'd try the restaurant in the lodge. The waitress did that neat trick where she didn't write anything down taking our order. My wife ordered the fish and chips, and I ordered the Resort Burger. It came with chees (no, I did not forget the third e), lettuce, tomato, onion, pickle, and Resort sauce. The waitress asked me, "What kind of cheese would you like?" As the silence that followed the question lingered, I considered responding with a fancy cheese that is only made in the south of France. Instead of being snarky, I asked, "What are my options?" She replied, "Swiss, cheddar, and I think provolone." The "I think" thrown in there did make me concerned about her ability to remember our order without writing it down, but I soldiered on none the less. "I'll go with provolone, please." I looked at the extras I could add listed on the menu, "Could I also get the jalapenos too?" She replied, "Certainly!" At this point she walked away without asking how I wanted the burger cooked. I suppose it is my responsibility to indicate how I want it cooked in my order, but hey, I'm okay with taking the chef's choice path! When our meals eventually came my concerns about memory were validated. My burger had cheddar cheese and no jalapenos. It also oddly had no onion or pickle. It was a tasty burger, though, and my wife said her fish and chips were good too! Typically at restaurants, there is the standard, "Let me get these out of your way," before menus are picked up after ordering. This did happen, but not until the check was brought to our table. While it was a minor nuisance at best to negotiate the space of a small table with plates and menus, I would expect the service that comes with a price tag of $41 for fish and chips and a burger to be, well...service. Fortunately, there was a mini-fridge and microwave in the room, so we could go buy food and disposable dishes to avoid the over-priced restaurant again. If this were a motel with motel prices, it would easily be a 5 star motel. The problem is that this is not motel. It is supposed to be a resort as indicated by the name, "Mt. Hood Oregon Resort," and the many references to "resort" in their restaurant menu. While I don't necessarily believe that naming something a resort makes it one, I do believe that being charged like a resort would result in the experience of a resort. The only reason I gave it 2 stars is because I hope to avoid coming off as a raving lunatic as many 1 star reviewers do. I want to be informative for prospective guests considering staying at this "resort" as part of their Mt. Hood travel plans. read more

We stayed here because there was an open room on Hotels.com. We stayed in the portion that allows pets, and that was super convenient. Although it's clear it was renovated, unfortunately our room had that old smoke smell to it - even though it was mostly clean. The beds were comfortable enough, and it was nice to see an area directly behind our room to let out the dog for her business. The shower/bathroom is beautiful. Overall I wouldn't call this a 4-star resort, perhaps in the summer? I expected a huge hot tub, but it barely fit 4 people - though the heated pool was open in the wintertime which was a nice surprise. This fit our needs just fine, but wasn't fancy by any means (other than the bathroom). read more

A lot has happened in a few years. I had stayed at this resort at least two times before and absolutely loved it! The draw was the Beauty Rest Black mattress. Best sleep I've ever had. This place is no longer the same. The room, especially the bathroom, was absolutely filthy. The mattress was old and uncomfortable. The grounds are in disrepair and there are weeds everywhere. It's like someone just said, "We really don't care anymore." No pride in their facility. read more

This is not a 4-star resort. The only 4-star about this place was maybe the bed. Over-priced everything. They said we could check in whenever when we called (we had a wedding to go to) but when we did check in, they gave us a key card that didn't work. They reprogrammed and it still didn't work. We had to wait for the maintenance guy to come and let us in. We were 20 minutes late to the wedding. They didn't even apologize! There was a sign above the door across from our room that read: soda machine, laundromat, and ice machine. No soda machine....why have that sign up? Isn't that false advertising?? At least they gave us a freebie for our anniversary. When we went to use it at Mallards pub, the experience went down the hill even more. We sat down, no menus, no waters for 5 minutes. Only 2 other couples there. Guy dressed in shorts, sweatshirt, and beanie came to our table with water and asked us what we wanted to eat. We hadn't even seen the menu!!! We order the special we saw on the board anyway and told him he can bring out the anniversary desserts at the same time. 15 minutes later, a lady came and served us our special- stuffed French toast with no syrup or the extra plate we wanted. Had to ask for both plus the desserts we ordered with it. Worst part was she seemed irritated with our resquests... she was management! Every group that came in after us got menus, what's the deal? Almost $200 for this experience- one night. If you're still reading this, PLEASE airbnb. At least you'll receive free breakfast and a cheaper room. The resort fee didn't cover anything since it was raining; we couldn't do anything outside. The gym was a 10min walk in the rain from where they put us up at. Saw a groupon for $79 resort king. This will be a good deal for what you get. I will never come back or expect anyone I know to go. read more