Beware Before Booking - Extremely Disappointing Experience…read more I rented this home for Thanksgiving weekend 2024, expecting a comfortable and well-maintained property, as I have for the past eight years in the Mt. Hood area. Unfortunately, this rental was a complete disappointment. The home had serious issues, including electrical and plumbing problems, mold, rodent activity, and overall poor maintenance. To make matters worse, the house was filthy upon arrival. At no point prior to my stay was I informed of these issues, nor was I given the option to cancel or receive a discount due to the condition of the home. I initially booked through VRBO, but my reservation was transferred to Cascadia Getaways. After experiencing these unacceptable conditions, I immediately contacted Cascadia, providing detailed descriptions and photographic evidence of the problems. Despite requesting a full refund, I was offered only $250--an amount that didn't even cover the cleaning fee, which was over $600. If you are considering renting this home, I strongly encourage you to reach out to me. I have pictures, detailed documentation, and correspondence with Ryan from Cascadia Getaways that highlight the extent of the issues. My goal in sharing this experience is to prevent another family from paying a premium price for a subpar and unsanitary rental. We have stayed in many high-quality homes over the years and know what to expect for the price we paid--this home fell far below any reasonable standard. I can be reached at Wendybias@aol.com Proceed with caution before booking.

This was the most disappointing rental we have ever booked for our annual family Christmas. The…read morehouse was very DIRTY (beds not made yet, sticky floors, meat juices all over the inside of the fridge). The kitchen hood didn't work and the fridge temp was over 50 degrees and would not lower. The hot tub water smelled like rotten egg and the hot tub cover was broken. Coffee pot broken. Dishwasher broken. We found a gross towel in the sauna and black mold on one of the bathroom walls growing. Several lights had non functioning bulbs and we had no access to find more as they keep supplies locked up. One of the bulbs was shattered on the bathroom floor when we arrived? We had stayed here nine years ago and it was awesome then. Obviously the new owners do not care much about upkeep. We called the property managers number to share our concerns and never heard back?? We don't recommend this facility. Stay somewhere else!

Our group of four stayed in Chalet 13 from June 24-27 while attending a wedding at Mt. Hood. The…read morefirst part of our stay was great. We loved the beautiful grounds, and the chalet was comfortable and exactly what we were hoping for. Unfortunately, around 1:00 a.m. on the second to last night of our stay, we returned from the wedding festivities to find that the entire chalet smelled overwhelmingly of sewage. The odor was present throughout all three floors and became stronger with each level. It was so intense that several of us were gagging and even became physically sick. We attempted to book a room at the nearest hotel but they were fully booked, leaving us with no choice but to stay. We opened every window in the chalet and had to leave them open for the remainder of our stay because the smell was otherwise unbearable. We made every effort to report the issue while it was happening. That night, we called the resort's emergency after hours hotline but never received a return call or any follow up. Upon checking out on the final day, I reported the situation again to the staff member at the front desk. He was incredibly kind, apologetic, and assured me the situation was unacceptable. He explained that the manager, Dan, would contact me and that a partial refund would likely be appropriate given the circumstances. After several days passed without any communication, I reached out to the resort myself. I was told that maintenance had inspected the chalet, along with neighboring units, and could not detect any unusual odor. While I appreciate that they took the concern seriously enough to inspect the property, this was very surprising given that all four of us experienced the smell, and it was severe enough that we were becoming physically ill. I was again told that Dan would contact me, but as of writing this review, I still have not received any phone call or email. It's disappointing because, aside from this issue, our stay would have easily earned five stars. I understand that unexpected maintenance problems can happen and I don't fault the resort for an issue that may have been outside their immediate control. What disappointed me most was the lack of follow through after we were assured someone would reach out. Good customer service isn't just responding in the moment--it's also following through on the commitments made afterward. I genuinely hope the source of the odor has been identified and resolved, as it's a beautiful property and I'd love to recommend it. However, I also hope future guests experiencing an issue like this receive the communication and resolution that we unfortunately never did.

This was a pleasant place to sleep- but the parking situation was incredibly frustrating. There is…read morenot enough parking- we had to either park clear across the property or risk parking in front of the garage. The lack of 2 nd car parking is surprising since the place clearly holds more than 1 car of people. The building was nice and reasonably clean, if difficult to make baby safe. Location is good in government camp. We did not have a dog but seemed incredibly dog friendly. Check in took a long time - we waited in the clubhouse.

I was in Detroit and was helping my daughter coordinate a shuttle from PDX to a residence in…read moreSeattle after a canceled flight in NY. I found Portland Express Shuttle which is a second business of Rose Shuttle. Alan was so very kind when I called him. He said Relax, Mom - I will pick them up and they will get to Seattle. My daughter said the driver was "fantastic and very lovely". These days it can be challenging to know you're dealing with a legitimate business. I can't say enough about Alan and his reassurances. Everything went so smoothly from pickup to dropoff. Thank you!!! Highly recommend!!!!

Best rates Comfortable and clean van…read morePleasant driver On time pick up Will definitely use them again

Mountain Man property management has been my best decision ever for my single family home rental…read more Sal has been a lifesaver on so many occasions. He has taken care of all issues and handled things when I wasn't available. He is prompt and trustworthy. I would highly recommend him for long term rental homes. Vicky Strand

From the owner: Mountain Man Property Management is dedicated to providing top notch customer service. I specialize…read morein managing short term vacation rentals. I work with local contractors to provide reliable maintenance and quick repairs, as well as keeping a high standard of cleaning with our professional cleaning teams. I advertise my listings across multiple platforms to ensure occupancy is meeting your demands. I handle all guest interactions, including thorough screening and assuring that guests are enjoying their stay. I like to provide frequent walkthroughs, ensuring my properties are always kept in the best of shape. I'm confident I can add value to your rental property.

Jessy has managed our place for over year now, and we couldn't be happier…read more Always there when we need her. Richard and Cindy Dietel

From the owner: Results driven property management, co-hosting, & marketing solutions for short term vacation…read morerental owners and investors. Become our guest and as we take care of yours. Earn passive income, protect your asset, let us do the work. Al la carte services - choose the services you need. Do as much or as little as you want. Everything from assisting you with the set up of your rental through pricing, marketing, bookings, guest communications, coordinating cleaning, and maintenance, full service property management, etc. We specialize in top performing properties through dynamic marketing strategies, robust technology, attention to detail, and white glove service, leading to the highest returns for our investors.

Nate was very punctual and did what he said he would do. Pricing was consistent with the quality…read moreof the work. Pictures were outstanding and delivered within 24 hours of the photo shoot. would highly recommend!

The photos turned out better than I could have imagined. Very thankful for the fast response and…read moreprompt action from Nate. Photos were taken, edited and sent to within 24 hours. Thank you for all of your help.

We even gave the wrong date and they showed up on the spot. Great service and will hire them again.read more

Stay away. These guys want you to pay in advance even for a short trip. Maybe that's a new way to…read moreboost profits but this is the first time I've encountered it in 50 years of travel.

Closed a deal with Chloe and she was great to work with. Good communication and we worked through a…read morelot of obstacles smoothly

First time home buyers! Porch Light Reality Group in…read moreassociation with KELLER WILLIAMS REALTY PROFESSIONALS were fabulous to work with! My in laws recommended them to my husband and I, as they have bought many fixer uppers. We specifically worked with Chloe Leatherwood. She was so patient, kind and helpful through this entire process. She would point out things to us that we didn't really know to look for in a home. I never felt like we were pushed or rushed to find a house or look at more houses. We looked at as many houses as we wanted to and she would work with the listing agents to coordinate times for showings that worked with all of our schedules. Once we found the house, her and our lender worked together seamlessly to get the offer out, and communicate with the seller of our home. Ashley Riordan was also extremely helpful with getting bids from contractors to fix the things our inspector found. She also dealt with the many questions I had. In the end everything came together perfectly and we closed a week early! I honestly can't say enough good things about this team! If we ever sell our house to get a different one, in the way distant future, they will be my first call!