I was so distraught as my 94 y/o mom was hospitalized. Juanita answered when I called and…read moreimmediately put me at ease. She was informative, honest & compassionate. "I am the only one here but when I get a chance I'll send you a traditional package quote. Give me a day." Within 24 hours it was in my email. She setup an appt for me to come in and discuss. Victor greeted me and went through my package in detail with no up-sale line by line making sure I fully understood and did not have any questions. Once I made my custom choices he put together a quote good for 6 months. Now if she passes I have a funeral home to pick up my mom, a plan and know the exact cost. Thank you Victor and Juanita for your courtesy & professionalism.

We didn't know how to plan a funeral when our family member passed away. Zulema at San Jose…read moreFuneral was great. She answered all our questions. Worked with us in her day off when we didn't have an appointment and gave us great options for the funeral services that is affordable. Zulema was there every step of the way including the day of the funeral. We were in great hands. Thank you Zulema!

The employees at Memorial Pines are very friendly and helpful. They made every decision easy to…read moremake and the location has been In good shape at every visit. The service was great the day of the service. Will update the review once the plaque and vase come in for the Niche.

I'd like to share the horrendous conditions in Memorial Pines Cemetery in Santa Teresa. My Mother…read moreis there in the cremation garden. Many people use this cemetery due to the lower costs. I'm ashamed she's there. I visited today and the evidence is of months of neglect. Two foot tall weeds. Fire ants are rampant. Tall grass, trash everywhere. A broken fountain full of algae and filth. The graves aren't in rows, they are dug randomly everywhere. They just don't care. Grave markers overturned. Exposed holes asking for broken legs. My heart is broken and I don't have the money to move her. I spent an hour today trying to work on the area around her grave, including treating it with ant poison. I've called to complain twice with no interest on their part. I've had to complain in the past as well to get them to do the most basic upkeep.

When I was in high school I had a speech teacher/professor (yes, he taught outside of my high…read moreschool and yes, I took college classes in high school) that I, to this day, believe knows everything a person could ever want to know about anything. I never feel the need to fact check anything he's told me because if he's a liar I don't want to live. It would ruin me. So getting to the point...he told me about how years and years ago cemeteries weren't just for the dead and those in mourning. How parks weren't as prominent and because of how well kept cemeteries were they were actually used by many in the same capacity as a park (kids running around, picnics, etc.). When I go to Concordia I can only imagine how wonderful it would be if it was well kept because of the history that's within it's gates. No matter how long I spend in Concordia, I'm always intrigued by a grave I've never seen before. This cemetery is basically full, but is one of El Paso's oldest so it's simply captivating. I'll be honest, it's a horrendous cemetery. It's all sand and dirt, some tombs are really just a chain link fence, and some of the headstones are broken. But there's something that just pulls you in. They also have ghost tours here that could be pretty interesting. I will say I have had a few encounters here that could be called paranormal-ish, but I'm still not convinced they weren't something else (but it still makes for a fun time). This is a place worth experiencing and if you can do it at night with flashlights, even better!

Loved walking this historic cemetery but the map doesn't help per section. I was looking for…read moresection C, so I had to walk entire section in 100*+ heat. When I finally found C section, it was between E & F (odd). Some visitors go for the historic, well mapped graves and others (like me) go to find relatives. After 3-4 days I finally found my great grandmother. I have a better nap but don't know how make it available to the public.

Joe Hepp, Joe Gallardo, Ms. Grace, Jaime Rodriguez, and the whole team is wonderful. Their director…read moreRebecca Gonzales is amazing. She is aware and attentive, and leads her team by example. In my experience with Restlawn, they made sure the family I was assigned to needed for nothing. Their funeral home is well equipped and intimate. I mean to say that it is set up for one event/one family at a time. Truly the team will take care of you the entire time, without the distraction of competing for resources during remembrance/celebration of your family member's life. They can provide a variety of services. They can provide overnight and extended visitation on their grounds, or arrange for visitations at your home if you want. They are bilingual and have the options of Latin music, if that's your flavor. In my expeir nice on the day of the remembrance, the team welcomed me early and made sure I had what I needed to support my assigned family (I was a Casualty Assistance Officer). They hosted folks in a hospitality area prior to the memorial. They have a nice sized chapel area. Their parking lot is pretty big I'm the rear to allow for a procession to form and travel to a cemetery that's local. The Angel Restlawn team did a great job coordinating with the National Cemeteries team. They made sure the transfer of remains to the cemetery was done correctly and respectfully. As folks came in for the event at the funeral home, the team were there directing them to the appro places. Angel Restlawn will take care of all your funerary needs.

This funeral home is exceptional !!!!!! Every member of the…read morestaff are very professional, kind and caring. I called them when my brother passed away in 2021, then my mother in 2023. Every member of the staff went above and beyond my expectations in every way. I flew into El Paso for my mother's service in 2023 with a heavy heart. They made a very sad time in my life so much easier in every possible way. I am forever grateful for the kindness and caring shown to me and my family. God bless each of you !

Great first date spot! Would totally recommend! My boyfriend…read moreand I went here on our first date, and we have now been together for 2 centuries and added 6 more wonderful people to our polyamorous relationship. We all come back sometimes to relive some old memories. Thank you Perches Funeral Homes!!

The main problem I have with this location is COMMUNICATION. I understand it's a busy time due to…read morecovid, but they need to let family members know when their loved ones are cremated or when the ashes have returned to their office so the family can get the services scheduled and lay them to rest. Especially when the receptionist tells you they will call and let you know these things. You never get call backs either when you leave messages, so don't bother, I literally had to waste my time going into the office to get answers that I could've gotten over the phone. My family member was cremated and back at their office sitting there for 2 months, the only reason I knew this was because I called to get an update and found out this information. They never called to inform me the ashes were in. They were nice and polite in every other aspect, they just need work on the communication issue.

Sarita and her husband Joe are real fixture of the El Paso fashion scene and a benchmark of…read moreexcellence for their clothing alteration. Last year Sarita did an alteration that was complex in a very short period of time. She is known in the community for the best alteration and her honesty. She will tell you the truth whether a garment fits or not. She does not back away from any work. Because she was trained as a tailor she also understands garments from inside out and brings a deep knowledge of best practices for alteration. We are blessed to have this family owned business in El Paso! #supportelpasoloacalbusinesses

I highly recommend Sarita's for alterations. I called around because I was looking for party…read moresleeves for my husband's ball shirt (Army). They were very friendly when I called and said they hadn't heard of it but would give it a try. The person on the phone said to just bring it in. My husband took his shirt in and he said it was an easy experience. We picked up the shirt three weeks later, like quoted. The shirt was perfect! The price was cheaper than quoted on Etsy. Such a great experience!

Nice facility. Lots of staff to assist and they were appropriately dressed and very friendly…read more Everything was neat and well organized came for a departed friends service.

In reference to 3938 Montana. Terry Durón the funeral home director …read more Only interested in your money and adding on bells and whistles. When a service is paid for in advance they disregard and only seek additional funds. My grandmothers insurance covered more than the services cost and they stated they keep those funds to "keep them afloat". If this was a non profit type of business i would understand but you're overpricing every single thing you offer. My grandmothers services were all covered at the restlawn and they still wanted to tack on an additional service at their location. She took care of all of her affairs prior to her departure to avoid any problems or delays and since they're not making any money from pre paid services they have no interest. DO NOT purchase anything additional from them. Flowers, urns, obituary (which they upcharged over 400%). It's $40 at the local paper. Give your business to a local florist instead . No type of sensitivity to the families of loved ones and total disregard for humanity and only a business transaction for them . This applies ESPECIALLY to Terri Duron. At the end of it all when we went to pick up the death certificates she still found a way to squeeze in an extra charge for a priest we didn't even use (my grandpa paid out of pocket for one), leaving us with a balance owed. If I wasn't there to catch it they would have charged my grandfather . I wonder how many other families they do this too on a daily basis all to make their commission . Terry when you are told we don't want flowers , that doesn't mean you ask every family member you encounter about ordering flowers from you . NO means NO. You should work in the car sales industry not a funeral home where atleast some human decency and empathy is required . Also make sure to take a translator if your family member only speaks Spanish as they struggle to properly relay important information that they do not know how to say in Spanish (Terry). This entire thing is a horrible joke . Don't put your families through this take your business elsewhere. And if you use them , DOCUMENT everything and check your bill at the end because they take advantage of mourning families . Shame on all of you .

There aren't enough good things to say or thanks to give Art Masters of El Paso!…read more Last year my little brother passed away so I got 2 portraits of him painted and took the paintings to Art Masters to get them framed. They helped us choose great frames for the paintings and we put down a small deposit. They turned around and quickly got the job done before my brother's birthday in less than a week! Upon my return to pick up the frames, the owner (Doug I believe? I'm sorry if that's incorrect!) told me that he was sorry for our loss and that the rest of the payment was on the house. I was so taken back at that incredibly kind and sincere gesture, I truly can't thank you all enough for the blessing you provided in that time. Art Masters not only cares about their work but their customers as well. I will be back to frame other prints to support this amazing business!!! Once again, thank you SO much. (My mom loved it by the way!)

This framing and art shops deserves our attention Yelpers!! The owner is currently doing a full…read morerebuilt of their art gallery. Art Masters has framed many of my frames with some official pictures and military recognitions. They do an incredible and very precise job. They also give ten percent to former military. Art Masters is in my mind the best custom art and framing shop locally. They also do art restoration, frames and art displays and art leasing. You can find them at 6501 N. Mesa Suite C at +1 (915) 833-3838. I highly recommend this place!