If Dale would do what he says he will do like fix my watch correctly it still doesn't keep accurate…read moretime in his shop almost a year I for one I'm not happy I will never do business with him again

I've been there a few times and they've done great work, however I just went there right now which…read moreis Saturday July 11th 2026 at 10:30 am. They should be open, they're not. I came from Herriman which is a 30 minute drive. Not happy at all. Don't have hours of operation and not abide by them.

Every time I return here, I receive the same level of high-quality, personable, service, oriented,…read moreservice, and advice. Really great people who have been at this almost as long as I've been alive. They are Casio enthusiast and often have cool vintage. Casio watches. In addition to the expected offerings of modern Casio watches. Awesome! Their new location (moved) is in Millcreek in Ivy Place.

Tunes of watch bands! They know their watches! Have batteries as well. My go to for all my watch…read morerepairs.

My watch wasn't a difficult fix, but I could tell the guy running the shop was knowledgeable and…read morepassionate about his work. Most of all, I appreciated that he cultivated an attitude of professionalism and respect in his shop. I also appreciated the integrity and transparency with pricing. Highly recommend!

This was my first time visiting this shop. I needed the hour hand on a vintage Hamilton Diamond…read moreDial watch adjusted because it wasn't set correctly. The owner took a look, sat down, and fixed it right on the spot. When I asked how much I owed him, he said there was no charge. I was surprised and honestly a bit shocked... very few people would do something like that these days. I'll definitely be back, and I'll gladly refer others to him. I'd give him 10 stars if I could. Tom A satisfied customer

Did a great job cleaning two watches. Finished on time and within estimate. I have and will…read morecontinue to recommend him to others. Thanks

From the owner: Swiss trained watchmaker for the care and maintenance of your Rolex watch. Same as factory…read morewarranty, 10 business day turnaround, free return shipping.

Chris Howard, of Fankhauser | Howard Jewelry, was a friend until he refused to communicate with me…read moreabout two watches that I left in his care. In February 2025, Chris and I agreed agreed that he would repair and attempt to sell on consignment two Rolex watches that belong to my wife. Since then, all attempts (texts, phone, email) to contact him regarding the watches and their status have gone unacknowledged. Fankhauser | Howard Jewelry will be served with a certified demand letter next week. If that is ignored, I will proceed with other legal remedies. If you do leave your jewelry with him, photographically document your items first (serial numbers, any insurance information); set the terms and scope of service in writing; retain your claim receipts. Best of luck to you. If you read this Chris, just know that I regret any trust I placed in you or your ethics.

Although they couldn't help with one of my requests, they tried very hard to accomplish it. The…read moreother one was a battery replacement which they did while still working on their longer term projects. No waiting; no leaving my watch.

Highly recommend Fast Fix for jewelry repairs! Quick backstory: I took my ring to Kay Jewelers to…read morebe resized, and when it was returned, the prongs had been polished down so thin. When I asked about it, I was told it was normal. A few months later, I lost a diamond from the band where one of those thin prongs was. I decided to get a second opinion and went to Fast Fix. Tony was absolutely wonderful. He took the time to explain exactly what my ring needed and how he would repair it. He took amazing care of it, and now it looks brand new! It also feels so much more secure. The replacement diamond was matched so perfectly that I can't even tell which one was replaced. We'll continue coming here for all of our jewelry needs. They've also repaired a few of our boys' chain necklaces before, and they always come back perfect. You can tell Tony truly cares about his work, and that speaks volumes!

Excellent and knowledgeable service! Reasonable prices and everything about the repair was…read moreexplained well. Didn't feel pressured.

I love this place! The service is outstanding and they really impressed me by repairing a 50-year…read moreold ring that I couldn't get repaired elsewhere. They did it in 1 day for a very fair price! I will absolutely be coming back here with any future business, I definitely recommend this place.

From the owner: Specialized in custom jewelry designs and repairs. Jeweler is on-site so the repairs stay in-house…read more Best prices guaranteed.

I called George to see if he did battery replacement for fossil watches and was immediately…read moreresponded to with the address where I could bring my watch for immediate service. George was very friendly and worked me in and within 10 minutes. I was on my way again with a new battery in the watch. Additionally George set the watch to the correct time and buffed and polished the watch crystal. For any of your watch needs I would highly recommend Time Keeper and using George as your solution to any watch needs.

I followed his online profile/platform for a request for watch service on two watches and included…read morephotos and all the requisite information. It's been 5 days and no response. Who knows, perhaps he's on vacation?

This place doesn't adhere to their posted hours, just be warned. I've shown up twice to locked…read moredoors during their open hours. First time I figured was a fluke, but the same thing a couple mos later. I won't be trying this place again.

I have been a customer with Diamond's custom jewelers for many years and I find the work is done…read morethere very appealing and classy. I also like the friendly atmosphere it feels more like family than business. Ines Clark

These guys made my PERFECT engagement ring! It is exactly how I pictured it would be, and I get…read morecompliments all day. They worked hard with us to figure out the perfect design, and went as far as ordering two different stones so I could be sure which one I wanted. They were also SO quick and professional. I couldn't recommend them more. Plus, the thing I appreciated the most during our visits (yes there were multiple and they were so patient with me) was when the jeweler who was making the ring said to me "I am not making this ring for you, but for your grandchildren. You can count on this ring to last." Thank you, thank you!

I have been using this jeweler since 2002 and have always been happy with their work. Had many…read morerepairs and custom work done here. No complaints.