I have a watch that my Grandfather gave me. It is wound too tight and needs the spring released. I called them and he said it would take 4-5 months to look at it. I asked if they still had a watchmaker on site and he said, "the short answer is, I cannot look at that watch for 4-5 months. Customer Service.... This guy failed. The watch I have is worth upwards of $1200-$1500 and I was prepared to pay him what ever it took to get it running. His EGO and Attitude get in the way of him doing business. I'll steer clear. I was in the Jewelry Business for nearly 40 years and I still have people ask me where to take a watch to have it serviced. The answer now is Anywhere buy Guyos. Don't be fooled by AI generated reviews that tell you how great this place is. Check it out online and then give Mr. Attitude a call and see if they match. read more

Great service with fair pricing. Discounts for vets! Guyo has many choices for new wrist bands and watches. He's quick to refer specialist who focus on Grandfather clocks and other specialties. read more

I needed my watch repaired after it had been sitting dead for years. I received quotes from multiple repair shops, and this one offered the fairest price. The repair was completed much faster than I expected. The owner is very friendly, and it's overall a really cool shop. I would definitely recommend this place and will absolutely be returning for any future watch servicing needs. read more

Helpful, friendly, knowledgeable, fast, and reasonably priced. I prefer this time repair shop over any in Draper, Sandy, Murray, or metro SLC for that matter. I've used his services periodically many times over a couple decades. read more

I checked around and they were the most expensive to replace batteries on watches. They charged my neighbor $50 to take a couple of links out of a watchband and replace the battery. I found much more reasonable places. read more

The guy running this watch shop seems to know a lot about watches, you can tell from how eager he is to let you know he knows more than you. His knowledge isn't the issue; it's the ego and attitude that come with it. He was dismissive, short, and acted like answering basic questions was beneath him. If you enjoy being talked down to, this is your spot. He could really benefit from a crash course in basic customer service and how not to let confidence turn into condescension. I came in genuinely interested, left feeling like I was an inconvenience. I think he's knowledgeable, but it's hard to say for sure, his answers were so short and dismissive that I didn't get much clarity. Respectful or approachable? Not even close. read more

I needed a new battery for my watch. I looked at Yelp and chose Guyos Time. I was impressed with what Guyos time had to say on their website. It was very informative, honest and helpful. Even though it wasn't the closest watch repair, I decided to give them a try. I am so glad I did. Very friendly. efficient and reasonably priced. This will be my go to place for all my watch and clock needs when I am in Salt Lake City. Great job! read more

Highly recommend going here, won't go to anyone else for watch servicing! Very happy to have this watchmaker in Salt Lake City I love coming here for watch repair, mostly for my husband's watches. This is the place you go to for anything watch-related be it restoration, resize, replace wristband, battery and appraisals. You can trust bringing your timepiece here be it a family heirloom to even very high end watches (he is authorized for Rolex restoration & repair). Guyos loves working with watches and treats all customers well. He takes care of fixing/maintenance of your watch(es) no matter how simple or expensive the watch is. He's also very fast with adjusting wrist band or batteries. I forgot that the last time I came here was in 2015 because Guyos writes the date down on all the new batteries that he installs on your watches and he mentioned that, haha! I was bad at putting off watch repair, other things came up but recently I have been decluttering and organizing so I found all of my husbands watches, put them together and took it to Guyos Watch repair shop (it is located to the right of the Reams) and he was able to replace batteries on the spot so my husband can enjoy wearing them again. read more

Needs a new watch battery. Fast, friendly and reasonably priced. I'll be coming back for all My watch and clock needs read more

ABSOLUTELY The BEST watch Repair shop I bought a solar radio control watches from Japan. I thought it will be easy for me to setup but it was not so I took it to other watch repair shop. I know they did their best but kept my watch for 3 weeks, tried to open or opened my back of watch, made a scratches and date changes to the next day after 5pm (Japanese date). I was disappointed so I decided to search and found Guyos Time. After inquired through Yelp, another solar radio control watch and in the few minutes, he corrected the brand new solar radio control watch!! He is absolutely intelligent, very knowledgeable and so kind. We are deeply loved by how he truly take care of customer and watches. If anyone needs watch repair not only solar radio control watches, but everything, you look no further!! we will only taking all our watches to this store. Thank you is not enough words to express our gratitud! This is the VERY BEST Watch store!!! read more

Been meaning to write this review for a time. Guyos is a real gentleman. He has helped me with repairs and advice for years. Some of the work has been very complicated involving rare or unusual mechanical movements. One in particular was a Schumacher (sp?) Omega chrono that he went to unusual lengths to source the fix. On another occasion he quickly remedied, without cost, my son's mechanical pocket watch that was overwound by his daughter. What a guy, and talented too. Rick Green read more

First time patron here. Glad I found Guyos! I lost a critical internal screw while changing the battery on my wife's watch, so it wouldn't run. I thought I was "screwed," but never fear, Guyos is here! He dug thru his odds and ends to try to match the screw, but didn't have any luck. In the end he was able to find a matching movement (good thing this watch has a pretty "standard movement"! Haha!;) He replaced the screw, popped in a new battery and I was good to go! He did all this while I waited, enjoying some back and forth banter with Guyos who, as it turns out, is very entertaining! ;) Thank you for being an example of what every small business should strive for. Small shops like Guyos are the reason for America's success in the past hundred years and hopefully other small businesses will learn a thing or two from Guyos about being customer-service-focused and going out of their way to make customers feel at home and comfortable. I'm tempted now to dump my Apple Watch and get back to buying classic timepieces just so I have a reason to come back to Guyos! read more

The owner provided excellent customer service. Highly recommend to anyone looking for watch work

This guy is a stud. Knows his stuff. I had a band I bought from Etsy and he said it was really nice but did not fit perfect. Instead of charging me to remove the other band and just install a band that was not perfect he talked to me about it. I ordered another band in the width he recommended and will be back to have him install it and keep it going. He replaced a couple batteries and did a couple bands for me. Great shop, they know what they are doing and are friendly. read more

Great efficient service on repair to my Tag Heur-highly recommend

Amazing place! Came in for a small fix and they were so wonderful with explaining the issue and fixed it so fast! I will definitely return if I need anything in the future! read more

This is a owner operated shop that is customer service oriented. He knows his watches!

Amiable, informative. I went in with many watches that I'd collected over the years, wanted them repaired. He was clear about what would be worth fixing or not. I felt the owner was honest and trustworthy. read more

Got me in & out in 10 mins! Changed both of my watch batteries & resized a new watch for me! & he even cleaned the inside of the face of my watch cause it was a little cloudy! Thank u! read more

Guyos time is fast. They got it done while I waited. Highly recommend for any watch needs.

Quality and service so good it could come from a bygone era! Guyos is the real deal and such a pleasure to do business with. I brought in two vintage watches to be repaired (one to be rebuilt) and he knew everything about the watches, what they needed. His prices are more than fair for the quality work and customer service he provides. If you are looking for a true expert watchmaker who will be straight and elegant in his business with you, provide perfect service at fair prices, look no further than Guyos. He's the absolute best and sells some lovely refurbished/rebuilt pieces at his shop too. Thank you Guyos' read more

Great customer service. If you have any watch needs, repairs, etc.. this is the place!!!

I looked up this business on yelp, and saw that the reviews were favorable, and went in on a Saturday one hour before he closed. Not only did he change the band on my watch and the battery, but he lubricated the mechanism on my other watch and didn't even charge me for the lubrication because I was a first time customer. His customer service is excellent and I would definitely refer him to anyone. Very experienced very professional and excellent service and cost. read more

Who fixes a watch when it breaks anymore? Most watches are garbage and get replaced when they no longer work. If you care enough about your nonfunctional watch, you should take it to Guyos. The guy knows watches. He's a professional. Family man. Businessman. Trusted. Dependable. He's been here a long time and he's making it. You owe it to yourself to get to know him and do business with him. You'll be glad you did. I am! read more

Watch battery lasted only about 6 months of use. Wanted to charge double to replace a second time when the first one didn't last long enough. Not impressed. Response to Guyos: the watch pin was pushed in for 6 months. So, respectfully, you are wrong. I stand by what I said. It lasted through 6 months of use even though the battery had been replaced earlier. The pin was out most of the time, so it was not draining the battery. You were rudely behaved to my husband and you are rude now. The watch is not from China. You also quoted double the price he paid initially to replace a faulty battery. read more

I really like that feeling of "knowing a guy". Guyos is someone I'm very happy to know. I really trust him and find his prices for watch repair an extreme value - especially compared to his expert skill level. Guyos is a very honest, very thrifty craftsman. He was able to quickly and professional fix my Concord watch. (In the past I had taken it to two other dealers who were not able to fix it). I am very impressed by Guyos and, again, by his honesty and integrity on top of his being a true old-fashioned craftsman. Thank you Guyos for taking great care of me. read more

Called this place since my watch was on its last leg with the battery. They said it would be about 5-10 min to replace it. When I landed and stopped by, they were able to get it done right away and I was in and out within 5 min. Prompt service and was kind. I would highly recommend. read more

The owner went out of his way to explain the problem with my watch. He is very knowledgeable, friendly and gets the job done fast. I appreciate his professionalism and will continue to do business with him. I highly recommend this business. read more

Great one stop shop for all your watch needs. I have had everything from battery replacements to appraisals to watch repair/service done at Guyos Time. I always get friendly and fast service. The owner is very knowledgeable about all types of watches and is happy to answer questions and give recommendations. I highly recommend this watch shop and will continue to have my watches serviced/repaired there. Its nice to have a local shop you can trust and will give you fast, courteous service. read more

Do not go to this guy. Wanted to charge me $400 to service a automatic watch on one of the most common movements in the world. Also, I've seen better selection of watches at a pawn shop. I will never to there again. read more

Fast replacement of a watch battery. Pleasant store; classy owner. It's next to Ream's on Highland Drive. We can stop heading further north.

The gentleman working was amazing! He fixed two of my watches and was so nice while he did it. He even told me he could get me a discount on watches for my collection. I will be bringing my watches to him from now on! read more

Amazing!! Needed a watch battery, put it off for weeks. Heck twice a day it was the right time! In and out in two minutes, professional, showed great care for my watch. Would highly recommend! read more

Nice person to deal with. Regulated a miyota 9015 for me at a good price. He was up front about the possibilities of the regulating Guyos is very organized and also sent me a message when work was done. Will return for my next watch read more

guyo did a wonderful job fixing an engraving, & replacing the battery on a high quality watch. his work is precise & beautiful. i was updated by text with photos, & the job was done very quickly -surprising given the excellent quality of work. pricing was excellent! read more

My wife's watch needed a new battery. She brought it somewhere else, by the time she left she needed a lot more work. We brought it to Guyos Time and he did an amazing quick job of fixing the watch and explaining what was wrong. He treats every watch like it is special. read more

Guyos worked with me on two purchases. One was to restore a very old wrist watch that was my grandmother's. It keeps time by winding up. He did a great job replacing parts, getting it to work again, cleaning it up to shiny and lovely and explaining how to keep it in good condition for many years to come. Second, I ordered a Citizen watch with an expandable band. It's a beautiful watch, solar battery. I wear it for work, casual,- fits all occasion with its gold and silver color. He worked with me very patiently (I visited 3 times) to get the expandable band at the right sizing - adding and subtracting links. Finally perfect. Guyos and his watch shop is part of an art and craftsmanship that is hard to find. Well worth supporting. read more

I took in my SEIKO kinetic watch I was given... which was in a box for two years before it was given to me. It was not charging. I took it to a place, I shall not mention, and they opened my watch, messed it up, and told me they couldn't help me. I took my watch into Guyos he took a look at it and did a quick fix. He told me it could possibly fix the problem. He was not sure so he did not charge me. He told me that if it did not work it might be cheaper to buy a new watch. All because the watch is kinetic and rechargeable but it was a gift. I checked with SEIKO and they told me it could cost a lot to fix. So what he told me was accurate. However, the watch is working great now! Guyos told me the small fix he did would cost $10 before he said I owed nothing because he was unsure. When my watch was obviously working I went back and paid the $10 it would have been. I am extremely satisfied. While I was there I did notice that there is not a wide variety of watches to buy. But if you need a watch fixed he is a real professional! I would recommend him to anyone. read more

Guyos is an kind and knowledgable person. I am always in a rush, and he had my broken Movado fixed within 5-10 minutes. I would recommend him to anyone in the Salt Lake Valley. read more

I had bunch of expensive/antique watches that I had collected over the years that needed different services. I took it to Guyos Time and not only was it fixed quickly and efficiently, but I was impressed by his honesty, integrity, and love for his job. If you have any watch that needs to be repaired, he's the guy to go to. read more