Highly recommend Fast Fix for jewelry repairs! Quick backstory: I took my ring to Kay Jewelers to…read morebe resized, and when it was returned, the prongs had been polished down so thin. When I asked about it, I was told it was normal. A few months later, I lost a diamond from the band where one of those thin prongs was. I decided to get a second opinion and went to Fast Fix. Tony was absolutely wonderful. He took the time to explain exactly what my ring needed and how he would repair it. He took amazing care of it, and now it looks brand new! It also feels so much more secure. The replacement diamond was matched so perfectly that I can't even tell which one was replaced. We'll continue coming here for all of our jewelry needs. They've also repaired a few of our boys' chain necklaces before, and they always come back perfect. You can tell Tony truly cares about his work, and that speaks volumes!

The first ring Tony made the setting from scratch and it turned out better than the original…read moresetting I gave him. The 2nd ring was repaired and the center stone replaced. Thank you Tony & Brian!

My brother passed away and they were able to resize and restore all my brother's previous jewelry…read moreso that our family could continue wearing it. Very nice people to work with.

An absolute embarrassment of an establishment. I took my g shock in for its first battery change…read moreafter about 3 years of ownership. They performed the repair, then gave me the watch back. Immediately after, moisture entered the watch, and the buttons stopped working. I drove back, and they refused to take responsibility. Moisture had already entered the watch so I asked them to at least cash me out for the G Shock (which was only a few years old and water proof to 200m, I'll remind you). Ali refused, wouldn't give me a refund for the battery replacement, and wouldn't replace my watch, even though they did not make sure the watch was sealed properly. He claimed it was wear and tear, and that it was my fault and he doesn't take responsibility. NEVER trust them with your more expensive jewelry, considering this is how they treat cheap $100 G Shocks.

I had originally visited Tourneau in Caesar's Forum Shops to get two Rolex watches looked at…read more Unfortunately, both had been altered from their original configurations and were unable to be serviced in house. I was referred to Official Time Watch in Utah and decided to call them to find out more about the process. They service both Omega and Rolex and you have the option of bringing in your item or sending it in (insured and tracked--registered mail) to the store for assessment and repair/service. I checked out their website and also saw some other reviews just to make sure they were the ones for me. I like that they provided an estimate for how long it would be for turn around time, recommended methods of shipment, and were very communicative regarding every step of the way. I was emailed detailed photos and explanations and inquired about every little thing pertaining to the watches. I also received an itemized invoice with specific and pertinent photos. And was given a phone call to verify what action to take for each watch. The email I received also included information for return of the item and a signature confirmation upon receipt. The watches were returned with a printed receipt, care instructions, and put in branded single watch holder boxes. I am extremely happy with the service provided and that our watches were treated with care. I will definitely be using this company again for future needs.

In the jewelry repair business, honesty, as well as excellent craftsmanship are at the forefront,…read moreand this company has both. Highly recommend!

I have a watch that my Grandfather gave me. It is wound too tight and needs the spring released…read more I called them and he said it would take 4-5 months to look at it. I asked if they still had a watchmaker on site and he said, "the short answer is, I cannot look at that watch for 4-5 months. Customer Service.... This guy failed. The watch I have is worth upwards of $1200-$1500 and I was prepared to pay him what ever it took to get it running. His EGO and Attitude get in the way of him doing business. I'll steer clear. I was in the Jewelry Business for nearly 40 years and I still have people ask me where to take a watch to have it serviced. The answer now is Anywhere buy Guyos. Don't be fooled by AI generated reviews that tell you how great this place is. Check it out online and then give Mr. Attitude a call and see if they match.

Great service with fair pricing. Discounts for vets! Guyo has many choices for new wrist bands and…read morewatches. He's quick to refer specialist who focus on Grandfather clocks and other specialties.

Absolute best quality of service your going to find. Jeremy the owner takes his craft very…read moreseriously and does not deliver any product that is not 100% perfect. Jeremy took on a impossible task of fixing my watch. He could have been like any other jeweler and put some glue on some diamonds and call it a day. No not Jeremy, he went above and beyond to restore my old watch. I mean this thing looks better now than when I bought it. Also Jeremy was able to meet my deadline to have the watch for my wedding. And boy was I styling thanks to Saratoga Jewelers. Thanks again Jeremy and the rest of Saratogs Jewelers for such a delightful experience.

Our son went in to look at an engagement ring, explaining he was young and didn't have a ton of…read moremoney to spend. Salesman tried to hard sell him on spending beyond his budget with advice about the best time to invest in a diamond being when they're young. My husband made him walk out.

Did a great job cleaning two watches. Finished on time and within estimate. I have and will…read morecontinue to recommend him to others. Thanks

From the owner: Swiss trained watchmaker for the care and maintenance of your Rolex watch. Same as factory…read morewarranty, 10 business day turnaround, free return shipping.

I love this place! The service is outstanding and they really impressed me by repairing a 50-year…read moreold ring that I couldn't get repaired elsewhere. They did it in 1 day for a very fair price! I will absolutely be coming back here with any future business, I definitely recommend this place.

Ryan helped me make exactly the ring I wanted, in the price range that I needed. He made me a…read morebeautiful proposal ring. And came through for the wedding ring too. They are always very friendly! They make it worth the drive every time. As others say, they are rated very well on Google (which is accurate), their low rating here on Yelp is not deserved.

Excellent Jewelry and Customer Service! Always willing to help with small to large purchasesread more

First, take a look at the attached image of their customer reviews. Notice a common theme: "cheap"…read moreand "quick." "Expertise" is also hinted. Therefore, imagine my understandable great dismay and dissatisfaction when I brought in a common Casio PRO TREK to have its rechargeable battery replaced. The initial associate whom I'd handed the watch and described the issues (battery not holding a charge; ABC features causing recovery mode; no beeps; etc.) to was a moron. He cluelessly inspected the watch with a puzzled look and repeatedly asked about it features and the problems, then suggesting that I should leave it overnight. My fair interrogative inquiry to the idiot: "There've been many other customers coming in here for the same thing. Why are you acting like you've never done this before!?" That was when another employee (boss or manager?) came over with an attitude. However, this one did show proper knowledge and promptly, correctly diagnosed that my Casio should get a new battery installed, BUT would cost 75 fucking dollars(!) and take a few hours. Again, "read the numerous reviews" as I suggested to the second individual, who faslely argued the rechargeable battery for my watch cost more, while also stupidly implying that in all the years the shop had been operating--with many customers visiting--no one had ever brought in a watch with a rechargeable battery. So, having enough of the bullshit from the two dumbasses, I curtly left. Subsequently, I ordered a $15 rechargeable battery online, watched a 5-minute video, and proceeded to replace the battery and reset the watch myself. No pointless, useless watch repair shop necessary.

I dropped my Rolex watch off to get an estimate to have it repaired as the auto wind mechanism…read moreisn't working well. I got an estimate that was over my budget but wasn't charged for the work to check it out. Maybe I'll bring it back after a few months to have it worked on. The staff are pleasant and friendly and the interior is full of fun nutcrackers, clocks and watches. Mt Olympus is a neat little shop with unique products.

Dale was great. He changed my battery quickly & was honest about the pricing. I appreciate that...read more

If Dale would do what he says he will do like fix my watch correctly it still doesn't keep accurate…read moretime in his shop almost a year I for one I'm not happy I will never do business with him again