My car was totaled. I decided to have it repaired as a salvage. My vehicle - Hyundai Veloster - is…read morenot an easy car to get parts for. Todd went above and beyond during the whole process. Transparent about the process and any delays and always available when I called, or got back with me asap. It was obvious that he operates with the highest level of integrity and treats his customers in accordance with the Golden Rule. Car came out looking like it was straight from the showroom! And he explained the whole process of what the Ohio State Patrol requires as an inspection is required for salvage vehicles. Unfortunately, this review does not do justice! I simply cannot speak highly enough of ACE, and this includes not only Todd but the entire staff. Super down to earth and beyond helpful. As for the price - great!! Thank you ACE!

Hit a deer. Todd from Ace sourced used parts and repaired bent front end brackets on my 2017 F250…read more Great experience and value.

Great and prompt service. My car broke down, got it owed to the shop around noon, and they were…read moreable to return it to me completely repaired by 5 pm same day. Pleasant staff also. I am new to the area but will be using West Main as my service site. Thanks, West Main!

Friendly, fair, & honest. Although it was time consumming but what isn"t now days. Had a problem…read morebut they took care of it. The service was under warranty and they worked me in to get it done plus took care of an another issue at a fair cost. I believe I will deal with them on most all auto repairs except what the dealership where I purchased the car at is suppose to cover. This was my first time dealing with West Main auto and it was a postive experience. CWC

Please consider using a different collision shop. I took my car to woods to fix a small dent /…read morescuffed paint from my car being hit with a baseball bat. After about 2 or 3 months post being fixed, the paint cracked. I then took it back for a second time for the cracked paint to be fixed. Once I picked it up the second time, the fixed area of paint was raised / had a bubble almost under the paint. Keep in mind this is a very small area on the side of my car that was done wrongly not once, but twice. After the second time, I called and spoke to the manager. He denied any issue with the quality of work that was given and requested photos to show the issue. He failed to contact me back and I went through my insurance regarding the issues with Woods. They have since been taken off Nation Wides list of shops they work through. I will include photos to show the lack of quality. Lastly, there is a complete lack of professionalism in there front office and with management.

I rarely write negative reviews, especially for small businesses, but my experience with this…read morerepair shop has been frustrating. Over the course of a year for a single passenger side body repair, I had to return multiple times to the shop and make over a dozen phone calls. The main issues were quality of work and customer service. Quality of Work: Several items from my insurance claim were missed during the initial repair, and even after the repairs were done in stages, I experienced recurring issues (e.g., electronics malfunctioning) only after driving the car off the lot. Customer Service: Communication was poor, with a lack of clarity on timing expectations for a replacement for a faulty part included in the original fix. Despite the shop eventually accommodating me once the part arrived (something I only learned by calling them myself), I faced further frustration when issues continued after the repair, when I drove off the lot. When I suggested they test cars in motion to avoid rework, I was dismissed as not being an "expert" and told to sit and wait, which I did for an additional hour, while this new issue was being fixed. Additionally, my car was always returned dirtier than when I dropped it off. In short, if you're considering Wood's Collision, proceed with caution. Document everything and be prepared for poor communication and potential rework. I could have just had bad luck, but felt the need to share my experience with others.

They are always honest and the body work that Tony does is the best!…read moreVery conscious and considerate of how much time was needed to complete the work.

I knew I was in the wrong place the moment the appraiser came forward. He was gruff and gave us…read morethe impression we were greatly inconveniencing him. Almost felt like he was enjoying a delicious burger and a beer...and then we showed up. At a glance he said it would be $8000 with an entire door replacement and a 5 week waiting period once they decide to do the work. I got it done in 4 days at a fraction of his estimate.

3 times higher than the closest bid. Said the car was totaled. It was not. Ridiculously high…read moreprices. For example quoted 500.00 plus for a rim we got for 175.00 But their 500.00 plus rim was a 16 and it has 19's.

I'm so excited to write this review, and as I collect my thoughts, I need to just say thank you Mt…read moreWashington Motors!!! Alright, so my Infinity had significant front end damage due to an accident! I had read reviews on Yelp and felt this place was the best choice, and glad I chose them! I have to mention Brian, he was fantastic!!! He let me know my options and gave a realistic time of completion which was spot on!! Hats off to your Pit Crew!!! Brian you've got a great crew and wish I knew names to give them ALL the credit!! I am HIGHLY SATISFIED with the end results and will be bringing in my daughters car for some minor paint work. I shall see you soon! Well done!!

This place is awesome! They fixed our motor home in less than one hour. Great service!! Highly…read morerecommend!

If you have a Ford Powerstroke, you should have it inspected and/or repaired at Fugi's. They're…read morehonest and extremely knowledgeable with these diesel engines.

Julie M. Cincinnati OH My Toyota Corrolla was side swiped…read moredown the whole drivers side. The Body Shop did an excellent job with repairing the entire left side of my car. It looked great. They completed the repairs in a timely manner and kept me informed through the whole process. Definitely a job well done. I would recommend them to anyone needing a wrecked car repaired professionally.

Dan is awesome, very chill and super easy to work with. Got into a front end accident and brought…read moremy Audi in to him, he took care of everything, including dealing with the at-fault insurance company (which isn't easy). Car looks awesome and he went above and beyond and buffed up some scratches that have been on my car for a year! Second car we've had work done on here.

Took my SUV to Don's in order to get my rear bumper fixed up after I was rear ended. The job was…read moredone quickly and looks great. No issues with Don's! It was a relatively minor repair, but they did a nice job and kept in touch during the process.

Outstanding work! Unfortunately we've had to take (or tow) our cars to Don's too many times over…read morethe years for auto body repairs. Every time they did fabulous work. Can never tell that car was repaired and paint always match perfectly. Jamie is great to work with. Very dependable and honest.