Service department is not good. They seem to not do a thorough job. Get your vehicle in and get it…read moreback out , without checking everything

Ordered much needed parts from Ford parts department and was given a quote (invoice #Q130799) on…read moreMarch 5th. I never recurved a call and decided to stop on march 14th. I was notified they were never ordered and I was only given a quote. I explained that I tried to pay however he told me to wait until the parts arrived.

This is a small business and they seem to really care about the customer…read more Looking at buying a good used vehicle from them again soon

This company and its owners are very sweet and helpful, until you sign your papers. Then, you will…read morequickly discover that your car is a hunk of junk, purchased from an auction and sold to you with no repairs done. When we originally told the owner Tim Foley there were issues he ensured us all of them would be fixed with no problems. He is a liar. We have had the car since May 14, and they have had the car in their shop for an accumulated 2 months. It is only September 10. Our car is not in drivable condition, it dies, they have put on differently sized tires, didn't seal the tires and i got stuck on the side of the road for an hour, and then when fixed, the car was lopsided. we have sent two family members to him to purchase cars and both of their cars have had non stop problems. DO NOT GO TO CROSSTOWN MOTORS!

I have bought and leased 3 vehicles from there. They made getting a vehicle easy and you choose to…read morebuy from there I recommend dealing with Chad Neal he is the best. It was the best experience I've ever had. Thanks Chad!!

I have bought 2 cars from this dealer since December 2023. We always go back for service. Available…read moreappointments are always convenient and service has been great! Would definitely recommend if you're in the market for a new or used car. Austin Rapp was my last salesperson.

Worth the hike out to Mt Orab. Amazing selection, the new facility is lovely and the car salesmen…read moreare all incredibly informed and trustworthy.

Do NOT buy anything from Mt. Orab Ford or Beechmont Ford. I…read morerecently purchased a 2015 Edge from them and other than the salesman being good, the rest of the experience had been TERRIBLE!! First the Edge had an issue where condensation would build up in the rear tail light, we asked them to fix it and they said they would. After about a month of waiting for the part to come in we called and spoke to Josh Williams himself and he had informed us that they never even ordered the part then on top of that he wanted us to pay for it, after much dismay and arguing he finally agreed to pay for it. When the part came in the service manager had said that they noticed the condensation in the tail light when it was on the lot and they were going to fix it but never did. Second we had purchased the premium protection plan and when we paid for it the finance guy we dealt with informed us that they would call and make an appointment to have it done. After a month of waiting for that we called again and spoke with Mr. Williams and he said since it had been so long he would refund us our money($1000) with a check, when we took the car in for service on the tail light we had told Mr. Williams that we still had not received it. He then told us that it wouldn't be a check but a credit on the loan, needless to say that was 4 months ago and still no credit to the loan. I had bought two previous cars from Mark Williams (Josh's Dad) and had great customer service. Now that Josh owns the company the customer service has gone down the crapper and my family and I will never buy another vehicle from either Mt. Orab Ford or Beechmont Ford. I guess that will be Mike Castrucci's gain

I bought my Ford F350 from Georgetown Auto sales over a year ago and I have not had one single…read moreissue. If you are in the market to buy a good used car or truck you need to do yourself a favor and check them out first. Great group of people to work with. You will experience a no pressure process when looking and the best prices around. I will definitely be going back for my next car

BEWARE - Shopping at Georgetown Auto Sales was a pleasant enough experience. I really enjoyed…read moreworking with Todd to buy a 2014 Subaru Outback. The trouble arose a week later when we discovered the transmission needs to be replaced. Outbacks have a CVT transmission and this one is going bad. Additionally the car needs struts, a belt, bearings, and a battery. All in all the Subaru we purchased from Georgetown Auto Sales needs over $10,000 in work done on it before the first car payment was even made. We spoke with Todd, TJ, and the owner of the lot. Todd felt pretty bad about it but the owner didn't care. Essentially it was completely our problem. I know that legally this is true but how you sleep at night knowing you are ripping people off in the midst of a pandemic is beyond me. He also informed up that Georgetown Auto Sales does not have the used cars they sell inspected by their mechanic. I am a small business owner who is new to Kentucky. This was my first real interaction with another small business in Kentucky. I sincerely hope that this lack of integrity is not endemic to Kentucky. Buyer beware, Georgetown Auto Sales does not stand by their products or their customers.