I have bought and leased 3 vehicles from there. They made getting a vehicle easy and you choose to buy from there I recommend dealing with Chad Neal he is the best. It was the best experience I've ever had. Thanks Chad!! read more

I have bought 2 cars from this dealer since December 2023. We always go back for service. Available appointments are always convenient and service has been great! Would definitely recommend if you're in the market for a new or used car. Austin Rapp was my last salesperson. read more

My wife and I drove an hour to buy our 2022 Ford Explorer from Mt. Orab Ford and it was worth it. Landon Rigdon was our salesman and he did an amazing job. If you wanted to be treated with respect and have a great buying experience I highly recommend going to see Landon at Mt. Orab Ford. I would even be willing to drive that far again to buy another car from him. read more

Mt. Orab Ford - Car Dealers Near Me - Mt Orab, Ohio

If your in the market for a new vehicle, I would definitely go check Mt. Orab Auto mall out. This is the 2nd vehicle I've bought from this lot. Everyone is friendly and service is always efficient. Charles Cromer was a great salesman and very pleasant to work with. read more

Mt. Orab Ford - Car Dealers Near Me - Mt Orab, Ohio

Stay away from this place. After inquiring about a jeep we had a salesman contact us everyday about coming to look at the vehicle. We scheduled a day/time. Even got an email the morning we were meeting to confirm. Then we drive a hour there to find out they sold the vehicle the night before. I understand that their business is to sell cars but the way it was handled was inappropriate and unprofessional. He knew the car was sold when he sent the email in the morning yet didn't think it was necessary to tell us. My husband and daughter drove 2 hours round trip to see a car that was no longer available. That's disrespectful of their time and to be honest it's deceitful. This kind of customer service is why car salesman have a bad reputation. read more

I'm another don't deal with these guys! I put a deposit with my credit card with the salesman on a truck only to get a call from him a half hour later telling me that they were in the process of selling the truck to someone else. Talked to the g.m. Too bad! They are here and we are talking numbers and you're too late. No sorry or we'll take care of you somehow. Later saw on their web site that they were offering 0% financing on this truck only. Wasn't told that. This wouldn't have to do with we're making more money on the people here now than the deal we made with you. Unethical. Stay away!! read more

Don't deal with these folks very bad business practices and deceiving prices. They don't stand by their internet prices and after quote to me that was higher than Internet list price (and I used the A plan) they went shortly after our conversation and new internet price was the higher price quoted to me after the use of my 'A plan' so little does the next guy know..he has to have 'A plan' for that new pretend price... read more

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Horrible customer service a man named Anthony in the lube department was so rude to me he even threatened to cut my brake lines.. I would never trust buying a vehicle or having them fix on ever again. best advice stay away read more

I got a car a bought it as is the only thing is the whole time I test drove it was fine.As soon as I bought it and was driving it home the abs and traction control light came on.I call back asap and was told they would stand for it get it fix but that did not happen when I took it in it was going cost me 550.00 so I took it some where else to be fix. read more

I purchased a vehicle online from them. I inquired about delivery because I live over an hour an a half away. They said they'd deliver it for free. The delivery guy was given the wrong address and went to the wrong house. Upon trying to call me, he realized he'd been given the wrong phone number and had to go through the paperwork to get my actual number. When he finally made it to my house, he asked which car I was trading in. I wasn't trading in a car. He said "then how am I getting home? I'm going to have to drive this back and bring it back to you tomorrow". I told him I worked late the next day and wouldn't be home for the delivery so his boss ended up ubering him back to the dealership. They also only filled the tank up to halfway. The salesman (if you can call him that when I did all of the legwork for the car and he couldn't even tell them that I wasn't trading one in) texted apologizing and asked if there was anything he could do. I said a gas card would be nice since it only had half a tank. They said half a tank is their policy on used cars and asked if there was anything else they could do. Clearly there's nothing they can do, they just like to offer to appease people after they mess up. read more

Mt Orab Ford = classic bait and switch! Advertised a new car on their website at a great price...then couldn't find after my mother got there to test drive and buy. Next car was much more expensive and they want MORE than sticker minus the factory incentives...which they claimed to know nothing about. Website pricing even changed while there. BUYER BEWARE!!! read more

I would strongly advise choosing another Ford dealer, I came here with a leased F-150 I wanted information on buying or seeing what my options looked like. They immediately jumped to telling me my only real option was to buy another car and take any penalties and fees and finance that on the back end of the new loan. They said that if I wanted to buy the truck I'd owe the mileage fee + the payoff amount even though the main Ford line tells me if you buy it there is no mileage penalty since.... it wouldn't matter to them how many miles it has since its already set in stone what the purchase price at end of lease is. As soon as I started saying I didn't really want to get out of the truck and just hoped to buy it they went to the finance guy and after a little time the salesman "helping" me asked us to move out of his booth and into a corner booth where the guy was off so he could help customers. I get there must not be a lot or any commission on someone trying to finance a leased ford but going to a ford dealership to handle it is the only option. I would have been happy to sit in the finance guys office and work with them but it doesn't work like that. In the end they wanted me to buy an escape for 24k, finance 12k in penalties on the ford, apply 3k in rebates and all said and done finance 35k on a 2019 base escape that kelly blue books new at 19k. read more

This was the easiest car purchase ever. Everyone was super nice and helpful, but Zach was the best! I hope to purchase my next car from him someday! read more