If you like hi pressure salesperson this is the place for you…read moreI had not even gotten out of my SUV before a sales person comes rushing out to start the Bull crap so I just left and didn't even get to look at the truck I was interested in looking at

First, I will review the salesman: I will not purchase a car from him again. He was rude from the…read morestart. He was disrespectful to me and my Mom, who went with me. I never saw the car I was interested in. A ploy I assume to get me snagged into a more expensive vehicle. I negotiated new tires since the ones on it had little tread. He was irritated by this and decided to try and find another vehicle. He said he couldn't find another one and rudely asked me if I would purchase the car if he would add the the tires in the negotiation. I agreed. I was told to give it a week or two and service would call me to make an appointment. 2.5 weeks later I hadn't heard anything so I called the salesman. He said he would look into it and call me back in the morning. I ended up having to call him that afternoon. This time he said he would call me back in 10 minutes. Again no return call. I waited until the following day before I called him again. I ended up having to call his manager. The manager was very helpful in getting the ball rolling. He was apologetic and in a few days I received a call from the salesman with an appointment with the service department and would have a loaner car for me as well. Which was great since I purchased a used car. He told me to pick up the keys to the loaner from him. He was nowhere to be found when I got there and nobody else knew what was going on. After about a half an hour another salesman showed up with the keys. When I went to pick up my car he again was nowhere to be found. It was another goose chase and another half an hour before I got my car. Now for the dealership review: the manager was great in resolving the problem. Because of the manager I would buy another car from them however as I said in the beginning I would not deal with that salesman.

I went to get an oil change today and they charged me $115 and some change. I forgot all about the…read moreemail I had that said come check out these summer service offers, which were $59.95 for the works. My service advisor wouldn't adjust my total because he had already cashed me out. Well, I know one thing, Mike Castrucci would have never done that to me and I will never ever do business with Mt. Orab Ford again.

Service department is not good. They seem to not do a thorough job. Get your vehicle in and get it…read moreback out , without checking everything

I have bought and leased 3 vehicles from there. They made getting a vehicle easy and you choose to…read morebuy from there I recommend dealing with Chad Neal he is the best. It was the best experience I've ever had. Thanks Chad!!

I have bought 2 cars from this dealer since December 2023. We always go back for service. Available…read moreappointments are always convenient and service has been great! Would definitely recommend if you're in the market for a new or used car. Austin Rapp was my last salesperson.

Worth the hike out to Mt Orab. Amazing selection, the new facility is lovely and the car salesmen…read moreare all incredibly informed and trustworthy.

Do NOT buy anything from Mt. Orab Ford or Beechmont Ford. I…read morerecently purchased a 2015 Edge from them and other than the salesman being good, the rest of the experience had been TERRIBLE!! First the Edge had an issue where condensation would build up in the rear tail light, we asked them to fix it and they said they would. After about a month of waiting for the part to come in we called and spoke to Josh Williams himself and he had informed us that they never even ordered the part then on top of that he wanted us to pay for it, after much dismay and arguing he finally agreed to pay for it. When the part came in the service manager had said that they noticed the condensation in the tail light when it was on the lot and they were going to fix it but never did. Second we had purchased the premium protection plan and when we paid for it the finance guy we dealt with informed us that they would call and make an appointment to have it done. After a month of waiting for that we called again and spoke with Mr. Williams and he said since it had been so long he would refund us our money($1000) with a check, when we took the car in for service on the tail light we had told Mr. Williams that we still had not received it. He then told us that it wouldn't be a check but a credit on the loan, needless to say that was 4 months ago and still no credit to the loan. I had bought two previous cars from Mark Williams (Josh's Dad) and had great customer service. Now that Josh owns the company the customer service has gone down the crapper and my family and I will never buy another vehicle from either Mt. Orab Ford or Beechmont Ford. I guess that will be Mike Castrucci's gain

I bought my Ford F350 from Georgetown Auto sales over a year ago and I have not had one single…read moreissue. If you are in the market to buy a good used car or truck you need to do yourself a favor and check them out first. Great group of people to work with. You will experience a no pressure process when looking and the best prices around. I will definitely be going back for my next car

BEWARE - Shopping at Georgetown Auto Sales was a pleasant enough experience. I really enjoyed…read moreworking with Todd to buy a 2014 Subaru Outback. The trouble arose a week later when we discovered the transmission needs to be replaced. Outbacks have a CVT transmission and this one is going bad. Additionally the car needs struts, a belt, bearings, and a battery. All in all the Subaru we purchased from Georgetown Auto Sales needs over $10,000 in work done on it before the first car payment was even made. We spoke with Todd, TJ, and the owner of the lot. Todd felt pretty bad about it but the owner didn't care. Essentially it was completely our problem. I know that legally this is true but how you sleep at night knowing you are ripping people off in the midst of a pandemic is beyond me. He also informed up that Georgetown Auto Sales does not have the used cars they sell inspected by their mechanic. I am a small business owner who is new to Kentucky. This was my first real interaction with another small business in Kentucky. I sincerely hope that this lack of integrity is not endemic to Kentucky. Buyer beware, Georgetown Auto Sales does not stand by their products or their customers.