Worked on the car and checked all the things done right. They give you a list to describe whats…read morewrong which makes it helpful for them so they know whats wrong with your car! They care able to pin point which makes it helpful. i havent had any problems ever with the car but you need to take the car to them every required miles.

Jim was behind an amazing salesman my first new rover experience and I had nothing at all bad times…read moresay the truck was clean and ready communication was amazing I would buy all my rovers from here as a local resident.

I had my 2015 Volvo V60 2.5T engine rebuilt in October 28, 2024 SO#V405663. Work started on…read more9/10/2024. I was without my vehicle for that time. Total cost was $8,442.90 I went back on 11/20/2024 SO#V407410 with an oil leak and my vehicle shutting off randomly. Diagnosis was that the boost hose was not secure and they replaced the clamp. Determined no oil leak. Vehicle was in the shop for one day. I went back again on 12/5/2024 SO#V407746 with an oil leak and vehicle shutting off randomly. Determined failed oil trap line and vacuum leak. Again returned to the dealer on 2/3/2025 SO#V409061 with an oil leak and shutting off randomly. Determined torque fault converter and no oil leak found. Recommended new transmission. 7/7/2025 I returned to Volvo to fix the oil leak. That has been consistently happening since the initial fix. The top of the motor is covered in dark motor oil. I was told the oil drain plug was leaking. No answer for the oil on top of the motor. Volvo's latest theory is the oil has been poured on the top of the engine although the oil is dark and the last time it was brought in they had cleaned the motor oil off of the car. Instructed to return 7/18 since they have died the oil this time. This is the 7th time I have returned to the dealership.

I was interested in leasing a car. I got help from Rachel…read moreDotterman. Rachel was very professional, kind, and helpful. Rachel was able to give excellent lease options with various options. I highly recommend Rachel and Volvo Cars- Cincinnati!!

Rodney and Rob are both amazing service managers who work there.. they are highly competent and…read moretake care of their customers. I got the following preventative maintenance done on my 2013 328i xdrive which has 40k miles on it. Brakes installation, brake fluid flush and full, coolant flush and fill, front, rear differential and transfer case fluid drain and fill..

I found my dream car and it's located 2,400 hundred miles from where I live. The car is 18 years…read moreold. This could be a very risky purchase - there is no warranty for a 18 year old car! After doing my research on EAG I felt confident that the car is being sold from a very reputable car company. So I decided to contact EAG for additional information on the car. I sent an email and hoped to negotiate on the pricing. The car was about 10% higher than what I wanted to pay (compared to other similar listings on the internet). EAG was firm on their price and fully explained why. They are not just flipping cars. All of their cars are get a comprehensive inspection and get a full overhaul to bring the car back to new as possible. My car received about $8-$10k ***retail value*** worth of services and parts (Valve adjustment, oil pan gasket, belts, etc). All paperwork was done through email and FedEx. I was warned that the "rejuvenation" process can take several weeks before I can take delivery of the car. During this process, I received regular updates with pictures. When the car was ready. I booked my plane ticket (San Francisco to Cincinnati). The owner of the company pick me and my friend from the airport. We were treated to breakfast and a tour of EAG. We got an up close and personal tour of museum quality super rare cars (M1, Z1, M3 Lightweight, etc) After the tour, I finally pick up the keys to my dream car! The car was better than I imagined. The doors shut tight. No rattles. Everything felt solid. Everything functioned as it should (wipers, heated seats, AC, sunroof). I cannot believe that this was an 18 year old car. I chose not to ship the car back to California because I wanted to drive cross country to fully experience and bond with my *new* car. About 20 mins into our journey home, the tire monitoring warning and DSC lights came on. I immediately called EAG, and they told me to come back to the shop so they can look at the issue. They found a faulty sensor on one of the wheels and replaced it at no cost. We drove the car for over 2,400 miles, 36 hours behind the wheel, across 11 states, 4 time zones. The car was absolutely perfect and performed as designed. Once again, I cannot believe that this is an 18 year old car. EAG did a fantastic job and I am extremely happy with my purchase. Bottom line: You get what you pay for!

Fantastic experience buying a used MINI Cooper completely online from Julian Lambert at The BMW…read moreStore. I found the car I wanted on their site at a good price and low mileage. I messaged the dealer, and Julian responded quickly and always gave me straight answers. Even though I was busy with work, he helped me every step of the way. Julian was able to take detailed photos showing any blemishes on the car and text them to me. He helped when I sent a mobile mechanic over to check it the car. And he helped coordinate everything with the guys who prepared the contracts and worked with my credit union to put the whole deal together. I had the car delivered from Cincinnati to my home in Atlanta, and now that I've been driving it daily for the past 5 months, I can say that I am more than pleased with the whole transaction. Julian was the best!

Mini service department is awesome but the overall vibe has gone from classy to not so much in the…read morelast year due to BMW's nickel and dime-ing. It costs me $1000 every time I hit the door for an oil change and whatever else they find on my 10-year-old mini--fine. But now they are charging me 3% to use my credit card!? I expect that from small businesses not BMW NoAmerica. Ridiculous. Coupled with the overall increase in prices, I'm not sure I'll be back because of the credit card fee.

We recently purchased a Porsche Cayenne Turbo from Jordan Auto Sales, and the entire experience…read moreexceeded my expectations. Their team was professional, knowledgeable, and genuinely committed to helping me find the right vehicle. The Cayenne Turbo was exactly as described--exceptionally clean, well-maintained, and of outstanding quality. It's clear that Jordan Auto Sales takes pride in offering high-quality used vehicles and carefully selects their inventory. From start to finish, the buying process was smooth, transparent, and stress-free. I highly recommend Jordan Auto Sales to anyone looking for a premium used vehicle and excellent customer service.

Amazing experience! Jay worked with me to make sure I left there with a car. He was super nice as…read morewere all the employees I spoke to. You can tell jay is passionate about what he does and cares are the people he sells to.

Finding Honest and knowledgeable staff that can fix anything from your daily driver to supercars is…read morevery hard to find, it's the real deal with very reasonable prices!

Responsive, Prompt & price reasonable when comparing to MB dealership. My car drive better and glad…read moreto have them service my car. Do recommend

Diagnosed and repaired front end suspension on my 14 yo SUV. Stand behind work. No fuss & treated…read moreme w respect. Excellent value.

An initial estimated quote was provided, prior to the oil change. Once the work was completed, the…read morefinal charges were more than double the quoted price, without any clear, valid explanation for the marked difference in price. Felt totally sketchy. I will not be returning, for sure.