My AC quit working sometime during the night. I called to see if I could make an appointment to…read morehave my unit looked at. With it being a holiday weekend (July 4th) I expected to suffer through the weekend before it could be repaired. Someone was at my place within 3 hours and they resolved the issue. Now my place is cool and comfortable again. Very reasonable priced. Will definitely use again when I need any HVAC work done.

Ken and his team do an excellent job. Very pleased with my new AC system, worked great this summer…read more Would recommend them if you need a quick turn around. The price of the AC system was fair.

June 2023 - Took a deposit for $4575 to complete a back yard paver patio. Said he would start…read moreNovember 2023. Never started the job. Never followed up. I had to follow up several times. May 2024 - says he can't keep up. I asked for my depsoit back. I have followed up several times. They won't return it. They have essentially stolen my money. I would never recommend doing business with this company or anything to do with the owners Steve and Felicia Baugh.

Update: The owner has made contact with us and has committed to honoring all of his contracts. I…read morewill update it again once the work is complete. We entered into a contract with Steve from Set In Stone on the 27th of June to add an extension to our existing patio (installed by them in 2022). Like others we put 50% down ($4100) as a deposit. Work was expected to start in December 2023 or January 2024. We have not received any contact from Steve or his company since June 29th when we received a copy of the contract. Their phone is no longer accepting calls, they are not returning e-mails or FB Messenger messages, and it appears that their business office has been closed. I am hoping that they will contact me to resolve this issue and I do not have to report them to the State Licensing board and file a claim in Small Claims court.

Very professional, well qualified technician. Had to order part, kept me informed and returned on a…read moretimely basis. Bert and tidy, no mess.

The very nice technician came out and quickly identified the issue. He gave us a worst case…read moreinitial assessment then thoroughly inspected the components. In the end we needed less work than feared and he adjusted our logs in such a way that we have an even more beautiful flame than before. We appreciate his advice and he even cleaned the glass! Well done!

Professional and courteous. Prepared the workspace prior to starting the job, to ensure floors…read morestayed protected. All inclusive price, repair and cleaning. Explained each step along the way. Would recommend to anyone!

They really know their stuff and are quite professional. Their price was unbeatable for the quality…read moreand value we received in fireplace repair and cleaning.

This company was difficult to communicate with. I feel that some things that could have been…read moreexceptionally simple were made more complicated... for no reason at all. All of my frustration, however, was with the over the phone conversations. Possibly this is an area your company could consider changing. The person who deals with callers didn't do a good job, and was downright offensive. Sort of blew my mind how rude she was. With all that being said... James came to our home twice and he is a gem of a person and an excellent fireplace repairman! I was impressed with his kindness and hard work. It was SO refreshing to interact with him and we are really thankful for his help! He completed the job and we found him very pleasant to work with. My advice to this company is that you're blessed to have James!!! He redeemed a very annoying situation.

Overall: Fast, friendly, and efficient! Definitely glad we went with Ashbusters…read more The good: Our chimney sweep (?) was very friendly and gave us a lot of helpful tips. He was talkative and relatable, and told us things we needed to know (including during the inspection). Everything was straightforward, including the invoicing and payment. Everything was done in probably 1.5 hours, and that includes a small repair. The not-so-good: Not very transparent on the pricing beforehand. I booked and forgot about it, then the day-of my wife asked what it was going to be. Couldn't find out online or in my emails (I may have been able to call and get it?) Without doing price comparisons, the fixes they do are expensive, but that may just be the industry standard.

Michelle C. responded to my home repair request quickly. Much appreciated. 09/16/2023…read more Michelle C's price estimate seems to be a fair estimate. Much more reasonable compared to a reply from a competitor.

Installed base molding quarter round. Price was very fair, and she did excellent work. Highly…read morerecommend