Unfortunately, our experience at the Hobo Inn was extremely disappointing from the moment we…read morearrived.
First, there was no clear indication of where we were supposed to check in. They seemed extremely short-staffed, and we ended up standing around the restaurant area for at least 30 minutes just waiting for someone to help us check into our room.
We also had a 6:30 reservation at the Dining Car Restaurant. Even with a reservation, it took about 20 minutes to be seated. Once we were seated, we waited another 30 minutes without a server even coming over to take a drink order. When someone finally came to our table, we ordered our drinks and food at the same time. Our drinks didn't arrive until our food did, which took roughly another 30 minutes.
I ordered the spaghetti and meatballs, and there was practically no sauce--it was basically plain noodles with a little bit of meat. My girlfriend ordered the ham steak dinner, and her entire meal was cold. With meals priced around $40, I expected significantly better service and, at the very least, hot, properly prepared food. Not to mention our server, had her vape tucked into her bra, sticking out of her shirt at the table, which I thought was extremely unprofessional.
Unfortunately, the room itself wasn't much better. The train car was freezing cold, and as we're staying in a train car, spiders are expected and bugs but the sheer amount of spiders that we slept with was out of this world. The bathroom was also extremely cramped, with the toilet positioned right up against the wall, making it very uncomfortable and definitely not plus-size friendly.
I understand that being short-staffed can make things difficult, and I try to be patient and understanding when that's the case. But between the confusing check-in, extremely long waits, poor restaurant service, disappointing food, cleanliness concerns, and uncomfortable room, this experience simply did not match the prices being charged. For $250 a night and plate of food that cost roughly $40 apiece. We were extremely disappointed We were really looking forward to staying somewhere unique, so it was disappointing for the experience to turn out this way.