We went into the store, with a broken boot that needed fixing, they were very eager to help us…read more They were about to close, they told us to come back the next day and they promised they could fix it. We looked around they had a plethora of things sport related, their snowboards, bindings, and boots were good deals. The next day we came in at 8:20, right when they opened. We had the manager and his maintenance guy look at the boots and within 5-10 minutes the boot was fixed! We applaud their professionalism and customer service. Always nice people here in shasta, CA

Great service. Good selection and reasonable prices for your needs. I got exactly what I needed…read morebecause I didn't come prepared well enough for the rain and much cooler weather than what was anticipated. It's also kind of cool looking inside because it used to be a bank before it was a retail store and they kept the vault and safe in place to add to the look of the store which was cool.

What a find!! I was helping with some work on the McCloud River not realizing how cold the water…read moreis. I needed gear- waders and sunglasses that I had lost on the trail and was told I would need to go into Dunsmuir to Ted Fay's shop- which I love but hoping there might be a place in town- like an Ace or fly shop. After a search on the Web I found Mccloud Outdoors - what a find!!! It is small but large on items needed for fishing and camping. I was able to get WOMENS sized waders, polarized sunglasses contemplated even more. They were not overpriced, very helpful, helped with fly selection. And to top it all off, the BEST pastries and coffee shop attached next door. I have been letting everyone know about this gem- everything and more I needed!

Wow, this shop has not only restored my faith in retailers but even humanity itself We stopped in…read moreafter forgetting snow boots for the kiddos at home. As soon as we walked in Chad, the owner greeted us with a sincerely friendly hello. He can out from behind the counter and helped us find EVERYTHING we needed. I was so pleasantly surprised at the incredible selection for all ages. We found everything we needed at competitive prices, amazing! Added bonus was the cafe attached next store. They had the most delicious house made scones and coffee that even finicky coffee drinkers like my better half enjoyed recommend and will definitely be back in the future (i.e. tomorrow morning for biscuits and gravy breakfast )

Found this great place! It has a lot of Mexican candy, shirts, shoes. We got tons of snacks for the…read moreroad!

Service is fair. Selection is ok for a small town. Prices however are definitely way too high. As…read morein I understand it's a small town, but prices that high do nothing but make people feel they're being taken advantage of. Also it's not a good look if the day after the largest nation wide protest in modern history you post a selfish rant on your front door. Less than a hundred people speaking their mind for a couple hours didn't hurt your business, Roxanne, if anything you hurt your business with your little note.

Excellent service by the owner, found the variety well supplied, although I did not buy a hood less…read moresweater that was my objective I did buy a carhartt beanie .

This place was so clean when I walked in I thought it was a brand new retail store. I had to ask if…read moreit was a thrift store. The staff was extremely friendly and there were deals half off on shoes and linens and buy five pieces of clothing and get two for free. I had a great time. It was a beautiful experience and I would recommend checking it out.

This was my experience a few days ago: The store has been rearranged and it looks nice. They have…read morethe tendency to place decorative items inside of baskets , giving the impression that the price s inclusive of all items in the basket. No signs saying that the price is for the basket only. When you get to the register, the staff acts weird as if a major problem has occurred. Then the manager comes to the front to inform that the price is for the basket ?!? Really, then why don't you identify the decorative items as such?!? Very annoying! Yesterday, I returned I noticed that the prices very unusual higher than previous days. I was interested in purchasing an item and was taking a final walk around before purchasing the item. All of a sudden, this guy comes up to me and hand signals that they are closing in 3 minutes. Waving three fingers in the air as if I was deaf? Really, it felt awkward and weird . Who does that?!? I left without buying anything. Customer service, regardless if it's a high end store or a local thrift shop is vital. Customers need to feel welcomed and comfortable while shopping! Otherwise, they will not patronize the store. Not sure if I'll will return.

I have been shopping hear since she first opened. It's been my pleasure to watch how the family has…read morecome together to make Another Mans Treasure a great success. In time's of big trouble (covid paradise fire and Dixie fire, etc.) She jumped in to help the community. The added bonus is they have Supper Dooper Treasures. AT A GOOD PRICE. I GIVE Dana 10 of 10 stars. Deborah L. Craig-Clark

I love this place, so many new things to see. It's like a treasure hunt. Dana is an amazing…read morebusiness owner with a heart of gold. Gotta love this place!

I had a very strange problem the shoes that I was supposed to bring that weren't super fancy I…read moreforgot I'm at home so I needed something semi-fancy but like if I got mud on it it wouldn't be the wind of the world while the two associates that helped me cannot have been more correct in their choice and left me very happy. they're able to find what I wanted almost immediately and everybody was all smiles

I'm updating my review from 1 star to 4. The main reason I'm doing this is that my problem was…read moreprimarily with the website and not our local store. I have mostly had good experiences with the local store but I would definitely never shop on their website. The policies are terrible, their staff is rude and their business practices are totally unfair. Again I'm referring to the website not the local store.

Best place in Redding to buy shoes from a customer service standpoint. My wife bought another pair…read moreof shoes from here recently, and it was an extremely positive and comfortable customer service experience. A couple of weeks later, a manufacturing defect showed itself. Morgan, remembered my wife by name and went out of her way to find a like for like replacement. I understand that she has recently been promoted to store manager and her efforts to make things right exceeded anyone's normal expectations. I don't know if the shoes were discontinued or what but they were not able to find a replacement; but E wound up with a different pair of shoes that likes equally as much. Stop in and see Morgan. She has skills when it comes to working with people. Always pleasant, never pushy or rude and absolutely respectful. Not too common these days.

Beck's is a great choice if you have any foot problems. They carry the best brands for picky feet…read morelike mine. I went in today and Morgan helped me right away. Gradually more and more customers came in and Morgan took care of everyone one by one in the order they came in, patient, knowledgeable and unhurried. I was a fan when the store was Johnston's but I think the service now is even better.

We LOVED this place. It had very hip shoes, we got attentive service and the guy running the place…read morewas really nice. The no sales tax plus the fact that some of the shoes were on sale lured me in. I ended up dropping $250, $105 for a pair of cool green distressed Fluevogs, and $150 for a pair of wild ass powder blue MBT's. I also got my sister a little cool hand purse. My friend got a really nice pair of New Zealand Hurraches. I have been wearing the same shoes for years, so now I have some funky new ones.

I ordered a $200 pair of shoes by mail. They arrived and I found that the left and right shoes did…read morenot match each other. Village Shoes could have: - paid for the return shipping and sent a replacement pair that matched or - paid for the return shipping and given me a refund or -offered me a partial refund reflecting the fact that they had sent me defective goods but instead they insisted that the mismatched shoes were fine and made me pay for return shipping and then refunded only the cost of the shoes, leaving me without the shoes that I wanted in the first place. The whole ridiculous experience cost everyone involved money and time, and frankly made no sense. Unless they just don't care about keeping customers.