It's a little pricey at first glance, BUT the clothing is high quality and the colors wash well…read more The t-shirts are thicker than average and often 100% durable cotton. Customer Service is Excellent! I went in attempting to shop for my college student and had a couple of pictures of things they liked on the website. Marissa (sp?) was such a big help! She is super proactive and her eye for color and style was a game changer. Marissa effortlessly helped me pick out several pants and complementary shirts among other items. The colors she suggested are all interchangeable and results in several new outfits. Best of all, Marissa made me aware of the current promotions and saved me a few dollars with my overall purchase *every bit helps* I highly recommend coming here for high quality fashionable finds *thumbs up*

I've gone this store three times this year and every time I ask for a shoe they can never find…read morethem. It takes him 20 minutes just to let me know. Also, the manager I overheard him saying just recommend a different shoe because they couldn't find the shoe I was looking for that was on display. Also, the employees aren't really even helping much. They're just talking to each other and ignoring customers, which is very odd almost every time I get one person somewhat acknowledging me, which is fine actually I just want to buy something specific. They can never find when I'm asking for. It's pretty sad about a year ago. They were on different management and those guys were pretty awesome but I don't know what happened since then and it's become a pretty poor experience actually

Fun Park. Salt of the earth. jacks skate shop around the corner is worth the trip. Tom and Rita…read moreare good people.

The people that work here are super friendly. I went today to ask about buying a skateboard and…read morethey were happy to answer all my questions. I feel like they provided excellent customer service and were very knowledgeable about the products. I will definitely be making purchases here in the upcoming future. I plan on being a long-term customer!

Excellent customer service. I used this shop recently to wax a pair of skis. They waxed it quickly…read moreand while I waited the staff gave me a lot of information about skiing in the area. I would highly recommend this shop and would use them again.

Remember when thrift shipping used to mean tons of great finds at affordable prices? Well it still…read moreexists here! An extremely wide selection of gently loved outdoor and sports gear for all ages. Service is always very helpful. Gear rentals (bikes, winter sports), bike servicing, and consignment also available apparently. This is a local gem.

Great gear at a great price. Got some skis and boots! Recommended!…read more (Yelp wants at more characters in this review. )

Great staff. Helpful. They actually enjoy working there. Manager nice and approachable. Store is…read morealways clean. It's my go to for sale shoes, camping and rec equipment. The stationary bike I got two years ago still works great! Thank you!

Great Experience @ Big 5 Sporting Goods in Medford, OR. !!…read more Outstanding customer service! I was greeted upon entry by Jeannie. She asked if I was looking for anything in particular and I was. She knew exactly where to find them and guided me to the selection she had in stock. Great prices and lots of other merchandise on sale! When I was ready to make my purchase, Jeannie was ready to ring me up! Thank you.

Bailie and Ben were very helpful in the shoe department. Service was quick, awesome recommendations…read moreand friendly personalities. Prices and selection are better than anything at the mall.

Great Customer Service by employee Kevin @ Dick's in Medford, OR…read more During my time here, Kevin was on the floor, and asked me if I needed any assistance. I let him know of my search for binoculars and he did indeed escort me to the binocular display case, and called for another employee to take over who knew more about them, which I appreciated very much. The next day, I returned in search of another item, and he was on shift again. He assisted me, used his inventory gadget to look up merchandise, and let me know what was in stock. Thanks Kevin! This store has quality merchandise, so be prepared to pay the price. Other employees I have interacted with here are subpar. Ask for Kevin.

Will never be back! Nasty woman at the front counter! She was both rude on the phone and in person…read more I have never had a business treat me with such disrespect and rudeness as was with this place. I would advise you to take your money and business elsewhere!

Brought in a stock kawasaki prairie 650 4x4 that had top in issue wouldn't run right after about…read more30mph did a carb kit didn't fix it. Then Gary who is owner stated he thought it was fuel pump? Replaced that no that wasn't the problem. So he said let me replace intake boots on both carbs nope that wasn't it either! He even adjusted the valves so he said the guy is a little quirky four weeks went by finally picked it up and he starts rambling about gas being in my crank case and said he didn't know how that happened but it won't happen anymore? So took it home changed my oil and filter then rode it run exactly the same nothing changed still won't go over 30mph $820 out of pocket! So I give him a chance to make it right nope basically said he's done couldn't figure it out gave up! No I have an oil leak that wasn't there and a bike that still has no top in! and he said I was quirky and not a good customer from the start because I guess I ignored his wife LOL! WTF! I'll never step foot in that place again what a joke!!

Fantastic service from beginning to end, while packing and shipping a bike for me. The whole…read moreprocess was so much faster and easier than I had anticipated or been quoted on from other shops in the area. These guys really know their stuff, and go the extra mile to make it a great experience as a customer. All that, and the pricing was very reasonable. I usually am not one to leave reviews, but the experience here was top notch. They've really earned their place as the best shop in the area!

I decided very last minute to rent an e-bike while I was in town and I'm so glad I did! The…read morewebsite didn't show any availability but I called anyway and reserved a bike. I was late to my reservation because I forgot sneakers and needed to make a quick purchase. They were very accommodating and adjusted my rental time and fee. Tory was such a help. She directed me to the Bear Creek Greenway and made a recommendation for a restaurant along the trail. I biked from Ashland yo Medford and stopped at the Phoenix Plaza Civic Center for an event and got some wings at the Phoodery. Theres a little bath from The greenway to Clyde's restaurant at Blue Herron Park. Easy access. Super fun day! So glad I rented from them. Great service :)