Excellent! Very pleased with both the quality of glasses and attentiveness of the opticians, Paul…read moreand Gary. Reasonably priced. I was thrilled to learn they also take Davis vision plans; I think many people are sadly mislead to believe they must purchase lenses from a Davis Vision due to insurance but that is not the case.

Paul went above and beyond helping us find the perfect first pair of glasses for our toddler son…read more having no prior experience with glasses we were clueless. He was very knowledgeable, he knew and had exactly what we needed. He even stayed late on New Years eve so we could come in so that my son would have his glasses asap. we can't thank him enough! so glad we found this place and Paul. 10/10 would recommend

Sharon was incredibly patient and knowledgeable about which glasses shape and lens type and…read moretransition shade color to choose from! It's always difficult for me to decide so I appreciate how thoughtful and thorough she was!

At my age, I have been to many eye doctors but North Shore is heads above them all. The entire…read morestaff is so friendly and helpful and Dr. Moylan is not only very friendly but takes the time to carefully explain everything in layman's terms so you can understand. I have no need to go anywhere else as they are the perfect place to take care of me and my eyes. So glad I found them.

I went here for blepheritis - Dr told me to use baby shampoo on my eyelid w/a q-tip - that lasted 2…read moreweeks. I went back to cleaning my lids really well & continued using visine. I guess there's no medicine to clear it up. But, my score is as a spectator of the following, who may/may not return: I drove someone here for dilation. I was told to inquire about an upgraded procedure that costs $30 extra-well worth it. I asked the front-desk staff, she told me to ask the treating staff. I told her I was asking her, so we could find out the fees & pay for it. She was useless & made no attempt to find out. Registration - all pts are sent to the kiosk. I did it for the patient. We waited about 20 minutes then were called in. I stayed in the lobby for the show! In walks a patient (most were elderly); she was w/someone, who helped her at the kiosk. Had they bit their tongue, I might've offered to help - but I didn't want their smoke . This woman let them have it so well - the fact that they wouldn't bill her the copayment, she couldn't register at the kiosk w/o help, she said she's there because she can't see! I mean, the front desk was useless & the lead or mgr justified their laziness. She showed no care for the patient. Hopefully they fix their issues. You should be extra gentle with the elder community. And more helpful when it comes to using the advanced technology. The staff at the front desk should be ashamed.

This place is terrible. Why is it so hard to get someone on the phone and get an appt. OCLI, I…read morecalled a competitor, got someone on the phone the first time I tried, and had an appt within the week. Why can't you do that in your offices? I actually like one of your Dr's but refuse to go see him bc it's so hard to get anyone on the phone or get an appt. You need to try and do better.

I went to Optyx because my union changed my medical benefits and didn't see custom eyes which I…read moreused before. Optyx charged me $400 dollars after insurance discount but I told them custom eyes charged me $200 for the same lenses that change from clear to sunscreen lenses and no glare. She told me prices just went up. This year saw custom eyes back on my insurance plan went back there and sure enough the lenses were still $200. I would not use this price gouging store ever again!!!

I went in asking for an itemized receipt, because I was a bit uncomfortable with how much I paid…read moregetting generic frames. The rep started to get very standoffish and defensive. She said well with everything you got added on your insurance didn't cover it. No one went over with me what I signed up for. I believe I was just getting my frames with their prescription that's it. No one told me they would have to be polycarbonate and all the extras they included that weren't disclosed. I really feel played. What a shame.

The staff was unfriendly and short with their responses when I asked questions regarding my health…read moreand care.

Terrible customer experience as well. Optometrist was the only bright spot. The employees working…read morein front were awful. First, tons of hidden fees for lens. Do you want a lens that easily scratches? No?!?? Ok, that'll be another 100. Would you like your glasses to reflect light in your eyes when you drive? No?!? That'll be another 100. Then the customer service. Just an hour and half of watching the employees play on their ipads while people are waiting and waiting. What are you doing?!? Why is this taking so long?!? I hate this place. Then comes the cherry on top. Ok, you just spent hundreds on glasses and now you just want to pick them up and go. But you can't. We need to make sure your glasses fit. Sounds great, but I'm a hurry and have an inpatient toddler. Can you please just give me them so I can go home? No. What do you mean no?!? I paid for them. Give me my glasses so I can go. Nope, sorry. Come back. Never again.

I hate that I am forced to give one star, I wish I could give zero bc that's what they deserve…read morebased on first impression! I called to find out if they accept my insurance, my eye doc retired. Whoever answered the phone (after reading other reviews I'm assuming it's the lovely wife) asked me what my benefits were. All I know is what insurance I have. Then she asked me about VSP, David Vision And something else and I told her no those are different plans I have Magnacare. That's my plan, nothing else, I don't know details of insurance plans that's YOUR job!! Then she told ME to find out what my benefits were and call her back. Lmao yeah ok I'm gonna call someone who knows how to do THEIR job and not ask me to do it FOR them!!!

A nice family operated, hometown optometrist…read more This little shop sells Prada frames (I bought a pair) as well as a wide selection of fashionable brand names. I came in for a annual eye exam and was told I need a stronger prescription for 2015. The Optometrist recommended a lens that was scratch resistant and I declined. Now here is where Insight Vision Center rules over a chain eyeware store. The Optometrist says, What?! You need to have this protection for your new glasses. And that's why I dig this place, is the friendly and genuine customer service. These folks are running a family business, consider Insight Vision Center for all your families eyeware needs and exams.

I have been seeing Dr. Moylan for over ten years - he is the best…read more On top of that, he has surrounded himself with outstanding colleagues and office staff.

Dr Moylan is awesome. Very thorough and personable. He goes out of his way to make you feel…read morecomfortable. He fit me for contacts and had me try several sample pairs before ordering them. I couldn't have been happier with my contacts. His staff is also very welcoming and friendly. I highly recommend him for all eye care.