The new office manager at the miller place location is Amazing!!!! maybe Anna not sure, she…read moreexplained to corporate what happened and got rid of the new bill. She also had the eye Dr re exam and fixed my glasses. THANKYOU :) for all u do. New glasses were picked up end of Feb 2026

I've been going to Dr. Modesto for years ever since I was a kid with no issues. Ever since the…read morechange and Dr. Modesto leaving this place has become absolute garbage. I just had to walk out of my appointment today being called a thief. I took no prescription from them so what am I exactly stealing? They said their time as if their time is any more important than anyone else else's time. They think they're better than everyone else and can take everyone's money. They tried to charge me over $1000 for a year supply of contacts. When I asked why so much Mike said they are $120 a 90 pack box, which equals $960. I looked up the price of the contacts I wanted. Bausch and Lomb Bio True and they are $60 a 90 pack box which is $480 for the year. Which is exactly how much I paid last year before I got the rebate with Dr. Modesto. They tried to charge me double. When I called Mike out on it he said you can just do the contact lens exam which will be $300, I've never had to pay that price with Dr. Modesto because it was included since I bought the lens from the provider. I even used my last pair of contacts for their exam, they couldn't even provide a fitting without using my property. I explained that to them as it was on the piece of paper from my insurance company that they gave me. They made up a baloney price after I didn't want to buy the contact lens through them. So Mike called his coworker over and they both said that's what the website says, so I asked them what CPT codes are you billing and they both said they are not sure. Upon further investigating, they found out that they were charging me $80 for a regular glasses lens exam even though it's 100% covered under my insurance, even if I didn't get framed lens from them unlike contact lenses, which the exam is covered if I buy them from the provider, which is on the paperwork, they gave me from my insurance as I explained to them. So I walked out saying I don't need anything from you guys and they called me a thief for stealing I said what exactly am I stealing. I have no prescription from you and they said their time as if their time is any more valuable than the rest of societies. Also if anyone has fallen victim to their scam, I'm sorry but you got robbed because this place steals as they are the thieves.

Visited Mt. Sinai optical to have my daughter's specialty prism lenses placed into new frames. The…read morestaff was super friendly & accomodating. They got me in and out quickly and with a smile!

I came with my son who is looking for glasses. It's a beautiful establishment, clean and bright…read more While I was here I looked at the great selection of glasses as well because I need a new pair glasses. The staff is friendly and knowledgeable. There is a doctor here as well. I wish I lived closer, I would definitely have my eyes examined and purchase from here. My son did have his eyes examined and purchased his glasses from here. I definitely recommend this place based on the cleanliness of the shop and the friendly, knowledgeable staff.

I went to Optyx because my union changed my medical benefits and didn't see custom eyes which I…read moreused before. Optyx charged me $400 dollars after insurance discount but I told them custom eyes charged me $200 for the same lenses that change from clear to sunscreen lenses and no glare. She told me prices just went up. This year saw custom eyes back on my insurance plan went back there and sure enough the lenses were still $200. I would not use this price gouging store ever again!!!

I went in asking for an itemized receipt, because I was a bit uncomfortable with how much I paid…read moregetting generic frames. The rep started to get very standoffish and defensive. She said well with everything you got added on your insurance didn't cover it. No one went over with me what I signed up for. I believe I was just getting my frames with their prescription that's it. No one told me they would have to be polycarbonate and all the extras they included that weren't disclosed. I really feel played. What a shame.

This store charges so much it's amazing over priced ! The wait to get my order was way too long…read morealso ... they said a week and it went way past that. I'd never go back there again .. I went in with a script from my eye doctor . No more going to go there again

If I could give this place zero stars I would. Staff is unfriendly and unprofessional. I have a…read morepretty busy schedule but I made time and made sure I went to my scheduled appointment on time, just to be told to come back in the following week so my insurance will cover the new glasses. This should have been stated while booking an appointment if they are "looking at my file" so I come once not two times and get an attitude from the lady at the front desk. It's completely unprofessional and just seeing how they operate, I will not be going to this location again.

I went here for blepheritis - Dr told me to use baby shampoo on my eyelid w/a q-tip - that lasted 2…read moreweeks. I went back to cleaning my lids really well & continued using visine. I guess there's no medicine to clear it up. But, my score is as a spectator of the following, who may/may not return: I drove someone here for dilation. I was told to inquire about an upgraded procedure that costs $30 extra-well worth it. I asked the front-desk staff, she told me to ask the treating staff. I told her I was asking her, so we could find out the fees & pay for it. She was useless & made no attempt to find out. Registration - all pts are sent to the kiosk. I did it for the patient. We waited about 20 minutes then were called in. I stayed in the lobby for the show! In walks a patient (most were elderly); she was w/someone, who helped her at the kiosk. Had they bit their tongue, I might've offered to help - but I didn't want their smoke . This woman let them have it so well - the fact that they wouldn't bill her the copayment, she couldn't register at the kiosk w/o help, she said she's there because she can't see! I mean, the front desk was useless & the lead or mgr justified their laziness. She showed no care for the patient. Hopefully they fix their issues. You should be extra gentle with the elder community. And more helpful when it comes to using the advanced technology. The staff at the front desk should be ashamed.

This place is terrible. Why is it so hard to get someone on the phone and get an appt. OCLI, I…read morecalled a competitor, got someone on the phone the first time I tried, and had an appt within the week. Why can't you do that in your offices? I actually like one of your Dr's but refuse to go see him bc it's so hard to get anyone on the phone or get an appt. You need to try and do better.

Sharon was incredibly patient and knowledgeable about which glasses shape and lens type and…read moretransition shade color to choose from! It's always difficult for me to decide so I appreciate how thoughtful and thorough she was!

At my age, I have been to many eye doctors but North Shore is heads above them all. The entire…read morestaff is so friendly and helpful and Dr. Moylan is not only very friendly but takes the time to carefully explain everything in layman's terms so you can understand. I have no need to go anywhere else as they are the perfect place to take care of me and my eyes. So glad I found them.

Excellent, quick, and Accurate eyecare. I love my new glasses and contacts. As another customer…read morementioned, it's the first time in my life that I received an 100% accurate prescription for my glasses. I highly recommend Dr. Weinberg, and staff. They are welcoming, attentive, accommodating, and the office is COVID safe. To the reviewer who called them COVID crazy, you can always go to a doctor who doesn't give too hoots if you get the virus...Silly me. Here I am thinking that a doctor is suppose to care about my health.

First time in my life I've ever received an accurate lens. So many Doctors talk the talk. Now I can…read moreactually walk the walk. Without bumping into things, and eating random play doh bits.

I hate that I am forced to give one star, I wish I could give zero bc that's what they deserve…read morebased on first impression! I called to find out if they accept my insurance, my eye doc retired. Whoever answered the phone (after reading other reviews I'm assuming it's the lovely wife) asked me what my benefits were. All I know is what insurance I have. Then she asked me about VSP, David Vision And something else and I told her no those are different plans I have Magnacare. That's my plan, nothing else, I don't know details of insurance plans that's YOUR job!! Then she told ME to find out what my benefits were and call her back. Lmao yeah ok I'm gonna call someone who knows how to do THEIR job and not ask me to do it FOR them!!!

A nice family operated, hometown optometrist…read more This little shop sells Prada frames (I bought a pair) as well as a wide selection of fashionable brand names. I came in for a annual eye exam and was told I need a stronger prescription for 2015. The Optometrist recommended a lens that was scratch resistant and I declined. Now here is where Insight Vision Center rules over a chain eyeware store. The Optometrist says, What?! You need to have this protection for your new glasses. And that's why I dig this place, is the friendly and genuine customer service. These folks are running a family business, consider Insight Vision Center for all your families eyeware needs and exams.