I called AAA for service and they sent this company. I was pleasantly surprised how quickly they responded. The technician Alex was very helpful and friendly. Thanks for such great service. A new battery was installed and it was a reasonably priced. Good job! read more

Honked aggressively at my partner, repeatedly for a minute straight. Lied about the mileage they towed my car until presented with evidence, when they admitted it had been towed a shorter distance. Absolutely terrible service. Oh, also, after we reached our drop off point, he tried to drive off to a second location with my car STILL ATTACHED-- no idea where he was going or what he was doing with my car. OH AND! It was for AAA and he never checked my ID. read more

Fast, professional, polite, and friendly I was surprised at how quickly they got here and how fast they worked read more

I found MT Towing through AAA, and they've helped me 2-3 times with a jump. They were always punctual and reliable. At one point, I was even ready to purchase a battery from them, but they didn't have the specific battery I needed for my car at the time. Recently, I decided to call them directly to assist with replacing my battery. I spoke with Todd the night before, who advised me to call back the next morning when a technician was available. I did, but when I called, the receptionist (not Todd) answered. I made it clear that I needed a Mercedes-Benz specialist, as my vehicle is a Mercedes. After waiting over 30 minutes, the technician finally arrived, only to tell me that he didn't specialize in Mercedes-Benz. He had been told that the vehicle was a Mazda, not a Mercedes. That miscommunication was frustrating, but it wasn't the technician's fault--I hold the phone receptionist accountable for that mix-up. Overall, MT Towing has been helpful in the past, but this particular experience was disappointing due to the miscommunication. read more

The driver was excellent Tried a couple different ways to start the battery Very patient and friendly read more

MT sent a technician to assist me with dead battery in Silverlake. Through AAA; His name was Marco! Marco was extremely qualified; was able to answer any question I had. Took care of my situation quickly, extremely polite as well Marco is a Rockstar!! read more

My JDM 1970s car was towed by this company and they broke off the antenna in the process. They sent me an email asking how my tow was, I told them their driver snapped off my antenna which I had to pay to repair, and they have not responded, nor offered me compensation for it. I would not use them. They don't respect your car, nor respect you as a customer to own up to their mistake. read more

Really nice and helpful - towed me after an accident and it was helpful to have someone help me make sense of what to do with my car after that. read more

AAA assigned this company and provided me with an ETA of 5 minutes. No clue why because I waited over half an hour and the driver never even moved. I don't expect a truck to be there in 5 minutes but why would you tell people that? read more

Marcos helped me when I was stuck with a flat tire. He quickly changed it and went above and beyond to make me feel assisted. Made that night much better than how it started. read more

Recently I was in need of a tow again,unfortunately.I requested M&T towing because I'm familiar with this company.just as in the past,I received great professional service. The driver (Joseph) arrived swiftly and handled my car with great care.also,each time I've called, the dispatcher (Jessica) was very polite and kept me updated.I strongly recommend this company. read more

Called AAA for towing assistance. We were quoted an hour wait and driver Edward not only texted us but also called to let us know that his ETA. This was a long distance tow from LA to Murrieta 80 miles and he delivered. Edward was professional, courteous and gave us careful instructions on what we needed to do for him to proceed. Also checked my ID to make sure we are legit. We recommend you call M.T. Towing off San Fernando Rd. Being a Tow driver is not easy, especially that are on the streets in rain and cold weather. Let's appreciate the Tow Truck drivers like Edward at M.T.Towing - They deserve some Love. read more

MT Towing - Vehicle clamped and secured for 80 mile drop off from LA to Murrieta - Towing Near Me - Los Angeles, California

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I recently contacted AAA for a tow;I requested that they dispatch M.T Towing. I then contacted said towing service and requested that they send their driver ( Joseph) because he had towed me before. They done as I requested;just as before,he arrived in approximately ten minutes,and, he had took very good care of my car loading and unloading it. Lastly,he was polite and professional. read more

Negative-1. THE WORST TOWING COMPANY!!!!! I called AAA to request Towing for my Brother, they told me via text That MT Towing Systems would be at the location at 1235am no later than 1:30 am. It is now 235 am and THEY NEVER SHOWED! I checked the tracking text it said "Thank you for working with us!" As though they towed my brothers car but they weren't at the house hmmm! So I sent a text to AAA the dispatcher was NOT HELPFUL AT ALL, they said that MT Towing completed the the service, I said No they never showed up that is WHY I am checking, they said that the meme ER wasn't with the vehicle, I said How would they KNOW THAT, if they NEVER SHOWED UP?!! No answer, Then they said the ID doesn't match driver and the member I said againHow would they KNOW THAT IF THEY NEVER SHOWED UP???!!! So I Reiterated that my brother is on my membership and he has own membership number the AAA Dispatcher confirmed it on the initial call!! I resent the location where my Brother was, his car information, phone number and drop off destination. They text me " I just spoke with the provider. they did inform me the member was not present with the vehicle" LIARS! They NEVER SHOWED UP!!! And then AAA dispatch texted me " unfortunately, he does have to request the service under his membership to receive service." I said That He is a member at is was confirmed in the initial call for services. They texted the same message and then disconnected the chat. I then had to call AAA again to get some assistance. They dispatched MT TOWING SYSTEMS again I asked for a different service provider the lady tells me that MT Towing is who provides service for that area, And the wait would be longer for them to locate a different provider. So I had no choice but to go with this LAZY, NO GOOD, LYING As.. company UGGGGH! It is now 3:15 am dispatch said they would arrive at 355 am. And I will be calling corporate on AAA as well!!! AAA CANCEL YOUR ASSOCIATION WITH MT TOWING SYSTEMS this is making BOTH companies look really bad. read more

They showed up on time and provided good service. Friendly as well. They did a motorcycle tow.

They showed up late. With the wrong equipment. They knew they would not be able to help me, but they took the call from AAA anyway. They just came to make the cash, even though they knew they were wasting time. At the end, after they were unable to help in any way (the guy couldn't even get the door open with his tools, I did it) he obnoxiously said "have a nice day". Ok, have a one star review! read more

MT Towing - We needed a wheel lift tow... - Towing Near Me - Los Angeles, California

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Alex came out this morning to help me with a dead battery. This was via AAA. Got her started up in ten minutes and gave me some great advice that saved me a ton of money! Thanks man! Professionals like you are a shining example of integrity, forthrightness and sincerity. read more

MT Towing - Towing Near Me - Los Angeles, California

My battery died at 6:30 AM and I had to go to work, luckily through AAA I was connected to this company who got to my location is less than 15 minutes. They changed my battery and I was good to go to work in 10. Was only 20 minutes late to work! The company was very professional and would highly recommended. read more

Hi My name is Heather and the person that help me tow my car was Oscar and was a atbsolutely very helpful, fast worker, polite, good work ethics , and fun to have a conversation with over the ride to my destination...I recommend this towing company for great service...Thank u Oscar SA tulong mo...10 star rating Ang quality of service mo... read more

Justin aka code name oscar. he is absolutely the best tow truck driver i have ever had, professional, arrived early, helpful and tried to solve the issue before continuing the tow. He is an exemplary employee and has made me a life long customer. MT Towing is my go to. Thank you to Justin read more

Excellent excellent service by Manny!!! AAA was a disaster and I waited for over 5 hours for assistance. Manny offered excellent follow up, courteous and super patience and supportive. Unfortunately, we did not get their service because we were not notified by AAA that someone was coming. However, even though Manny came all this way for nothing he had the best attitude best customer service and was super kind. MT Towing you are super lucky to have employees of such caliber and service like Manny!!! read more

I was left waiting on a tow for 4 hours, I was told by my dispatcher the wait time would be 1 hour and this company never showed and left me waiting for several hours. I wasn't able to tow it till the next morning right before work. Very unreliable and was so devastating. read more

This is one of those reviews where if I could give 0 stars I would. Years ago this place scammed me into using their tow services after I got into an accident. Their customer service is shit and they tow truck drivers are vultures. They look for people who have been in accidents and lie to their face about the fees and once your car is in their lot they price gouge you. Be very careful with these shady ass men. These men are the reason why people can't trust tow services. Get AAA and save yourself from these people. read more

My husband locked his keys inside his car. We called AAA who contacted Mt Towing Systems to come and help us. We waited for over 2 hours, and finally called someone from Mt Towing, gave them our information and said they would be there in "20 minutes". Another half an hour goes by, and there is still no one there. We called AAA multiple times, and the agent told us that the company had marked themselves "on site" even though they never arrived. We called Mt Towing Systems again, with the same person on the line as before, who said he was not even aware of the service and asked for our information again. Like what? We just called you and you don't even remember what you said? They are completely unprofessional that they have the audacity to lie. If you don't want to work or do your job, then just admit you are lazy and don't want to do it! Whatever helps you sleep at night I guess! Learn to have some integrity. I would not recommend them for any services unless you are looking to be disappointed. read more

The AAA service window was between 6-7 am they arrive at 9:15 am with attitude. I purposely called really early to get to work on time. If I would have called at 8 am they would have arrive around noon. read more

Marcos from MT Towing helped me out today. He was punctual, kind, helpful and got the job done. Thanks a lot Marcos for getting me back on the road feeling safe and sound. I appreciate your service! read more

Love MT Towing. Triple A sent them for my car that needed to be towed. Doug is the best so kind, fast, and wonderful driver.

My 2015 Nissan broke down on Hollywood and Western at rush hour and Hector came to the rescue in minutes! He was so upbeat but professional that I soon relaxed and knew it would be ok. He even waited for me at the downtown dealership and brought me back to my apartment in Los Feliz to save my friend from having to deal with the horrible gridlock! Then a week later he finds my wallet in his truck with $100 and medical ID and calls me to tell me! 5 Star all day! read more

let me tell you my story of profound irritation and agony with this incompetent provider. On Monday morning I realized I had a flat tire so I scheduled an appointment through AAA for that evening. The time came, I received a message that they were approaching, but nobody came. The same thing happened twice more that night, I was waiting for someone from 7pm until 11pm and nobody came, all three times the same company MT Towing! The day after I made sure to call AAA and share with them what happened and reschedule for that evening. 30 minutes prior to the time guess what happened? They showed up and guess what? I wasn't there, because THEY WERE THIRTY MINUTES EARLY! So the guy at MT tells me I have to call AAA again to reschedule, even though it's his mistake. I called AAA and they confirmed that he made a mistake and should wait for me. I called the guy back and he said to me "no problem, call me when you get there and I'll come meet you". So I did that and he said he would head over. Not two minutes passed and he called me again saying that AAA never sent him any messages so he was not going back. So he tells me to call AAA again. So I did, once again they told me they did message him AND called him and that he was lying. So there you go, a bunch of unprofessional and incompetent losers who are going to lose AAA stamp of approval, as told to me by the lady at AAA. Boom! Bye Felicia! read more

My bf's car battery died as we were out in LA for date night. Called AAA and they dispatched MT Towing. Royal showed up early and waited for me to walk back to the car. He was very friendly, performed a diagnostic test, and confirmed the battery needed to be replaced (while also confirming other parts of the car were fine). He replaced the battery in 5 mins. Crisis averted! Thanks so much Royal, you were great! read more

This company sold my brothers motorcycle while he was laying in an ICU bed fighting for his life. When we called to ask for information on the motorcycle the receptionist refused to answer questions. She hung up on me. When I called back to get her name and/or her supervisors name she kept hanging up. The worst of the worst! read more

I never write reviews, but after the service I had from Hector, I felt compelled to do so! I unfortunately lost my keys in LA and AAA did not pass along that message to the towing company they sent out aka MT Towing. When Hector got there it was super early in the morning and he at first thought that he would have to call another tow truck to tow me out of the spot. Somehow he thankfully used some quick thinking and saved me HOURS of potential grief that I would've had if I had to wait for another truck. Thank you so much Hector for helping me out! read more

Called AAA to have my time changed after it blew up on. The freeway after almost a hour this towing company comes and the guy working refused to assistant me wothout me moving my car because his jack wouldn't fit ( didn't attempt to change tire ) I asked him to try and he said no , told him I had the jack that comes with the car and he refused to use it then hoped in his car was on the phone work AAA and told a supervisor that he didn't feel sage enough change the and left had to wait for someone else from the same company ti come back person showed up as I was already putting on the spare and finished tightening the tire for me before taking off he saw no problem or issue with the position of the car 1/30 12am read more

Terrible service . Came out and refused to provide battery service. Possible discrimination issue . read more

MT Towing was dispatched by AAA. Upon arrival William called and said he would wait for me to open the gate. He did a quick diagnostic and determined that my battery needed to be replaced. William was very professional and courteous. He informed me of my options and was able to replace my battery right away. I am very happy with the service from MT Towing. read more

I don't like leaving negative reviews. If you look on my profile you'll see all the other rewards I've ever given are 5 star because I like to reward great service. But people definitely need to know when a business is terrible. I've had AAA for years. 2 years ago I bought a car battery from them that died. They have a 3 year warranty so I called and asked if they could exchange it and they said they would. This company MT Towing comes to help. I asked my fiancé if he could go out and talk to the guy and bring my ID (he's better with cars and I was in the middle of something). 5 mins later I come out too and the guy is telling me that he can't exchange the battery because he it's not in the system that I purchased it. I mean, I'm looking at this battery that says AAA on it and the expiration date but okay. I will call them back. The guy claims he doesn't have their number and he can't help us. Even though he apparently called them to see if it was in the system. So he starts yelling at me that he has to leave and there's nothing he can do to help. And I'm arguing back that we called AAA and they said that you can exchange it. So my fiancé (the calmest person I've ever know) asks us to please stop arguing. So this guy, his name is Farr, starts yelling anyway. My fiancé asks him to calm down so we can figure out the situation. Then Farr hits him like an angry girl in 6th grade and jumps in his car and drives off. We called AAA and told them what happened. They were incredibly upset and said the battery should've been switched as that I did purchase it and he should've just done it by looking at the expiration date on the battery!! Anyway, terrible experience with Farr. Not sure why companies hire angry people like him. The person that came to help us after was shocked to hear the situation and kindly did his job like any normal person. I wish I got his name. But moral of the story is stay Farr away from this company. read more

I requested a flat tire service from AAA and i been waiting 2 hours and half and until now nobody showed up . I called the so many times but no response. Very very bad service. Don't recommend them read more

Horrible service. Called 3 days in advance for a scheduled flatbed service for my classic Mercedes between 8:00 am and 9:00 am on Feb 26th and was quoted $95.00. When I called to check on the appointment the person who answered the phone said I needed to call in the day before again which I was not told and then charge was now $120.00 because it was rush hour. They did not honor the scheduled appointment and tried to charge more. Would not recommend to anyone. Raj read more

I am so grateful for this company. Last night I panicked when the door closed as I was loading groceries, and I realized my 2 year old must have grabbed the car keys and was now locked inside the car. I called AAA and they put me at the top of the list for expedited services. Literally within seconds of hanging up with the dispatcher, I an MT Towing Services truck came quickly pulling into the parking lot. Hector jumped out and had my door unlocked within seconds. He explained how he had seen the call come in from dispatch and dropped everything he was doing to come to me when he read there was a child locked in the car (by the way, this was also New Year's Eve, and I'm sure they were busy). He was so incredibly kind and helpful and caring, I just truly could not be more pleased with his professionalism in handling the situation. Thank you MT Towing and Hector so very much!! read more

One of your drivers nearly backed into us yesterday in the parking structure at Hollywood and Highland. We honked repeatedly, and then he put his left hand put the window shot, us the third finger, and yelled F%$K YOU! I wrote down the license plate of the truck which is 23829RI. Several minutes later we came upon him and he again yelled F%$K YOU! We immediately reported this to AAA so you may be hearing from them. This behavior by any employee is inexcusable. Shame on you. read more