I took my husky there one weekend,I paid for her to be in a kennel that she could walk around in…read more When I went to pick her up, she was covered in her own pee. I made a comment to them and they said oh I'm sorry we didn't have time to clean her this morning, and the girl slipped up that they had her in a small crate, she couldnt move in at all, and laid in her pee, for god knows how long. Last time I ever boarded her!

‼Warning to fur parents in Mt. Washington‼…read more I am so happy to report that Pepper has been found. I can't thank Tara Bassett and her team, Stephanie Price and Annamaria Love enough. Please read this entire lengthy post and share this story! Pepper and her 2 siblings were left in the care of The Dog Spot LLC in Mt. Washington. I believe they were in her care for 4 days when Pepper went missing at 4pm on August 9th. I spoke with Carol at 530, I was frantic. She immediately became defensive. She said she only left the dogs unattended in the back yard for 3 minutes while she started dinner. When she returned Pepper was gone and she assumed she jumped the fence because of nearby gunfire. She questioned what else i wanted her to do. I asked her to notify authorities, post on social media and hang flyers. I asked her to put some food and water outside the fence in case Pepper returned. This is when she said the dog wouldn't come back there. I was a bit puzzled why she didn't think Pepper would return but i was so frazzled i brushed it off. I hung up with her to start posting on social media. Tara's group and my son searched for hours until dark. When I arrived at The Dog Spot LLC Saturday morning there were 3 dogs playing in the backyard but no one around. I walked around the outside of the house looking, rang all doorbells,no answer. I called the number and Kayleigh, an employee, answered. She allowed me to check on the other two dogs. Kayleigh said Carol ran to the store. Kayleigh and another employee were looking around the property all morning. Kayleigh and i began searching the 9 acre property, following numerous trails and animal tracks. We circled about an acre or so and came up empty handed. We began discussing needing a drone or a professional tracker since we were dealing with over 150 acres of farms and woods surrounding the property. This is the first time i saw Carol! And we had to ask for her to come out to the yard! I decided to go into the backyard and look for any holes in the fence. Thinking maybe i could get an idea of which way Pepper went since noone actually saw her jump the fence. I found Pepper stuck in a layer of briar bushes and thorns. Rescuers began cutting down the bushes. Pepper was very scared, it took a couple hours, 4 cans of vienna sausages, and her sister to coax her out. I did notice that every time we almost got her out she would look for Carol and hide when she saw her. She wasn't hurt, just a few thorns. I'm pretty sure the rescuers suffered more cuts and bruises. Another special thank you to all of them. I truly believe Pepper was stuck in those thorns and bushes the entire time. I am beyond upset that the perimeter wasn't searched better and with more people. But there is so much that upsets me about this situation. 1. The Dog Spot LLC website says they will treat them as their own. So if Carols dog were missing she would send out 2 young women to search and hope for the best? Not to mention they didn't think to look in the dense briar bushes in the backyard! 2. I found a copy of their contract on their website. See photo. It actually says they are not responsible if your dog escapes. Now im sure theres a law somewhere that says the dogs have to be supervised but come on they aren't even going to take responsibility i ask again is this treating the dog like your own? 3. If you remember, when i arrived there were dogs in the yard with noone within hearing distance. This infuriated me! They just lost Pepper and they are still leaving dogs unattended?? 4. Authorities, search teams, posters, social media....This wasn't done by The Dog Spot LLC. They did post to their business Facebook page around 6pm after me requesting. Thanks again to Tara and her team for getting flyers, alerting authorities and spreading the word. 5. When i walked through the kennel i saw at least 20 dogs. The 4 or so hours i was there i only saw 1 employee and Carol. 2 people for 20 mostly big dogs, seems like they would have a few more people on hand. 6. I have yet to even hear a remote apology. I will never recommend or allow anyone i know to use the dog llc. I hope that they set up better protocols for the safety and searching efforts for the dogs they care for.

we have boarded dogs here for 24 years and ONLY here. The owners of Royaltons had Rhodesian…read moreRidgebacks. nobody had heard of this dog breed 20+ years ago. We have ridgebacks now because of Royaltons. LOOOOOOOOOOOVE this place. I MISS THE GROOMER!!!!!!! it was a one stop shop. boarded dogs and got groomed before we picked up. also LOOOOOOOOOVE the Sunday 5-6 pick up. that is AWESOME. 5/5 stars

I was pleased with how friendly the staff was over the phone & in person. The facility was very…read moreclean & the other dogs seemed at ease when I entered. My dog was not anxious upon entering, & she is a nervous dog. I paid for a few of the extra play times, peanut butter treats, etc. She was there for 6 days. When I picked my dog up, she was in good spirits, but was completely raw, pink raw, all around her nose & mouth. I didn't notice this until I got her home. I'm not sure how this happened. It took a few days for me to clear it up & she was in pain.

Dr. Johnsen and staff are excellent for all of our furbabies. The whole family takes all of our…read moreanimals to her; 5 dogs and 1 cat (2-Belgium Malinois) all together. She always finds the answer, very good at what she does and very inexpensive for the services she provides all of the animals. Hands down the best vet we've been to over the years.

I visited this practice on several occasions and this entire clinic smells like cat urine. There…read moreare multiple obviously sick cats wandering around freely, coughing and sneezing everywhere. They had me put a 6 ounce kitten on a huge dirty dog scale that infected cats had just been sitting on. These cats populate the waiting room and enter the exam rooms, smelling and hissing at your pet and climbing in their carriers. Large Dobermans belonging to the vet also burst into exam rooms from the back and will scare you & your animal. No surfaces are clean and the staff is very unprofessional, asking me to put my pet on a crusty table. I asked them to clean spilled meds off it and she sprayed it with one squirt of glass cleaner instead of antibacterial spray and it didn't even come clean. Not unexpectedly my animal got a respiratory illness after visiting. I've taken my animal to another vet who had to redo one of his immunizations because it was given too early. The practice I now go to said they get patients coming to them weekly with all the same complaints and more. I only went there because my best friend's daughter worked there but they harassed her based on her nationality. The woman who works there even told me she liked her because "her people make good cleaners!" I asked if she meant because she's Latina and she said yes. My friend's daughter has resigned and the entire staff including the dr/owner has continued to harass her via phone, social media, and even the mail. They also like to block people from their business page on Facebook who have had bad experiences or leave negative reviews, have reviews removed, etc to skew their ratings to look more positive. They literally don't care if people know they are racist. Don't go here.

I'm so pleased with Fern Creek Pet Resort! I love my dog's groomer. She's very kind to my Daisy dog…read moreand gives her a great cut. Daisy even left with a string of pearls and a pleasant smell. The price is a bargain too. This was our second visit and we will definitely be back.

I have taken my Aria several times , she was skittish at first, then she at gotten used to them ,…read morethey are friendly & definitely welcoming, this was the longest time I left my aria, ( 10 days)I called too check on her , she was doing great, I would Definitely recommend this pet resort A+++

Pet Suites Fern Creek eased our worries and anxieties about leaving our pets for a week. We…read moreboarded both our girls for six days and from the beginning of the process to the end, the staff was attentive and wonderful. They gave me a tour when we were first looking into this option and when we brought them in the day of their stay, they helped ease our worries and made everything as easy as it could be. I called every day to check in on them and the staff would personally check on them and were knowledgeable about their day. When an incident occurred where one of our girls wasn't feeling well and had done bathroom issues, they had spotted it immediately and contacted me to see if I agreed so they could take her to the Dr. They transported her back and forth and brought back her medications and notes from the doctor. We couldn't have asked for a better experience.

My friend came down from New York brought his dog there, he went to visit his dog a couple times…read morewhile the dog was there, the dog immediately ran and did both bathroom every time he took it out like they never took the dog out to go, and it drank water at least three bottles and ate food like it hadn't eaten the whole time it was there, the last day when he picked up the dog the dog looked extremely skinny a lot less than when he brought it took it home and it weighed around 8 lbs less, as we were there we walked around the building and saw cats in these little cubicles no food no water in the direct sun, when you got the dog home every time he was trying to pet the dog the dog would duck it didn't make sense because the dog is absolutely not like that it never ducked when it was going to get pet so that was weird also, also when we went to get our vet papers back they said they lost them there's nothing but 18 19 year old kids working here there's no adult this is just a terrible place please beware,, I would never bring my animals to this place........

I would like to say I was very very impressed with Woofies and they groomed my little dog Joey and…read moredid such an amazing job. They showed up exactly when they said that they would. My little dog has such anxiety and I'm telling you this is the way to go. It is a bit pricey, but it's worth every penny and then some do you have a dog just needs extra care you don't want them put in a cage all day long waiting to get groomed where they're nervous and anxious Then I highly recommend Wolfies when you book your appointment. It'll be a few weeks out so call in advance call now for next month but definitely call!

This is perfect for people who didn't like to take dogs to groomers place if their dogs have issues…read morewith other dogs. They will come to your place. I was really nervous for my dog because she love people and very hyper. The groomer was so nice and help me out. We did had little issues to put leash on because my dog was too exciting. It was first time for my dog to be attended by groomer. I only want my dog to have her nails trimmed and will make an appointment for bath later in the future because I want my dog to trust the groomer. But in overall, she did great job. But there is one of my concern is that it would be nice if they would text me to let me know that they are on their way because of my apartment have door code that required access. Also it would be nice if they inform that they would be little late because I had no idea if they arrived on time. But in overall, I would use their services again.

Wonderful! Our dogs have been coming to Bullitt County Pet Salon for the past 2 years, and we have…read morealways been treated very well and had fantastic results! This is one of very few places, that I could find, who will work with the certain quirks of a husky, especially my stubborn, but sweet husky. Our appointments have always been kept as they were booked and completed in the appropriate time frame for 2 dogs to be groomed. The owner is very sweet and caring! She really puts a lot of attention to detail in the work that she does and you can tell she loves all animals! In my experience she has been very responsive and prompt to texts and other means of communication. I love being able to support small businesses in my local community and this is one of my favorites!

The worst pet salon experience ever. had our dog for 4 hours. we went to pick her up and the door…read morewas locked and we waited an hour and a half for the owner to show up. she was texting us saying she was almost there and never came until I said we were waiting on her. we finally got outraged dog and she sm terrible. They never bathed her! the owner paid us $20 gas money and handed us the dog at the locked door! Don't talk your pet there!!!

If you are in need of a compassionate, reliable and professional vet, look no further! Elk Creek…read moreis an absolute blessing we discovered through our daughter who lives in Bullitt County. The staff of Elk Creek are PERFECT with your fur babies and we've never had a bad experience there! Their prices are very reasonable and they cater to your every need! We're so grateful we found them!

I took my dog here today to get some shots and check up. This is my first time taking my…read morefour-legged friend to this place. I was impressed with the structure of the building and the way it was laid out. I thought it was very pretty was greeted immediately and taken back to the room, everyone was very friendly. I really like the nurse. She was really nice. The doctor came back and she was very friendly. Also, I have no complaints. This is a nice place.