I have been going to this vet for years. The staff is always friendly and caring with my dog…read more They'll speak in soothing tones and pet him while giving him shots. They will take time to answer questions or talk through any concerns you may have with your pet, without making you feel like you're being rushed through the visit. They will also text or call as a follow up if there were any concerns at the appointment. For example, I had concerns about a spot on my dog's leg and they sent a couple follow up texts about a week apart to see how he was doing with the prescribed medication. Their waiting room is small and they remain busy so I also appreciate that they have you wait in your car, checking in via phone.

The entire staff of this Family owned and operated Animal Clinic are the BEST! I couldn't ask for…read morea more caring and knowledgeable vet to care for my Fur Babies! Thanks for your genuine care and empathy! Theresa Fenwick

5 stars! I was very impressed with this business and staff. I had an emergency with a cat needing…read moreto be bathed due coming in contact with a hazardous topical solution. I was panicked, the staff were professional, and courteous and helpful. There is a giant window were you can see the groomers working. That put me at ease and watching the customers picking up their pets who looked like fashioned show dogs. I'm not one to throw praise around, but this is a high caliber business who cares about fur babies and their parents.

I took dog here for 4 years and a half, they are not very friendly at all . should have recognized…read morethis from the start , they don't even do what you suggest for your dog . and they tried giving me the wrong dog when I went and pick my dog up . well they did it again just this past month. I went to pick up my dog . and these people were putting my dog in there car , it's a good thing I puled up when I did . he would have been gone . and went back in and told them this , and was ignored like nothing happened! please don't take your animals here . you might not have it when you go to pick it up ! if they mixed up your dog twice, and then play it off like it is no big deal. can you imagine how they treat your dog while they are in there . never wil recommend them to eny one period!

I took my husky there one weekend,I paid for her to be in a kennel that she could walk around in…read more When I went to pick her up, she was covered in her own pee. I made a comment to them and they said oh I'm sorry we didn't have time to clean her this morning, and the girl slipped up that they had her in a small crate, she couldnt move in at all, and laid in her pee, for god knows how long. Last time I ever boarded her!

‼Warning to fur parents in Mt. Washington‼…read more I am so happy to report that Pepper has been found. I can't thank Tara Bassett and her team, Stephanie Price and Annamaria Love enough. Please read this entire lengthy post and share this story! Pepper and her 2 siblings were left in the care of The Dog Spot LLC in Mt. Washington. I believe they were in her care for 4 days when Pepper went missing at 4pm on August 9th. I spoke with Carol at 530, I was frantic. She immediately became defensive. She said she only left the dogs unattended in the back yard for 3 minutes while she started dinner. When she returned Pepper was gone and she assumed she jumped the fence because of nearby gunfire. She questioned what else i wanted her to do. I asked her to notify authorities, post on social media and hang flyers. I asked her to put some food and water outside the fence in case Pepper returned. This is when she said the dog wouldn't come back there. I was a bit puzzled why she didn't think Pepper would return but i was so frazzled i brushed it off. I hung up with her to start posting on social media. Tara's group and my son searched for hours until dark. When I arrived at The Dog Spot LLC Saturday morning there were 3 dogs playing in the backyard but no one around. I walked around the outside of the house looking, rang all doorbells,no answer. I called the number and Kayleigh, an employee, answered. She allowed me to check on the other two dogs. Kayleigh said Carol ran to the store. Kayleigh and another employee were looking around the property all morning. Kayleigh and i began searching the 9 acre property, following numerous trails and animal tracks. We circled about an acre or so and came up empty handed. We began discussing needing a drone or a professional tracker since we were dealing with over 150 acres of farms and woods surrounding the property. This is the first time i saw Carol! And we had to ask for her to come out to the yard! I decided to go into the backyard and look for any holes in the fence. Thinking maybe i could get an idea of which way Pepper went since noone actually saw her jump the fence. I found Pepper stuck in a layer of briar bushes and thorns. Rescuers began cutting down the bushes. Pepper was very scared, it took a couple hours, 4 cans of vienna sausages, and her sister to coax her out. I did notice that every time we almost got her out she would look for Carol and hide when she saw her. She wasn't hurt, just a few thorns. I'm pretty sure the rescuers suffered more cuts and bruises. Another special thank you to all of them. I truly believe Pepper was stuck in those thorns and bushes the entire time. I am beyond upset that the perimeter wasn't searched better and with more people. But there is so much that upsets me about this situation. 1. The Dog Spot LLC website says they will treat them as their own. So if Carols dog were missing she would send out 2 young women to search and hope for the best? Not to mention they didn't think to look in the dense briar bushes in the backyard! 2. I found a copy of their contract on their website. See photo. It actually says they are not responsible if your dog escapes. Now im sure theres a law somewhere that says the dogs have to be supervised but come on they aren't even going to take responsibility i ask again is this treating the dog like your own? 3. If you remember, when i arrived there were dogs in the yard with noone within hearing distance. This infuriated me! They just lost Pepper and they are still leaving dogs unattended?? 4. Authorities, search teams, posters, social media....This wasn't done by The Dog Spot LLC. They did post to their business Facebook page around 6pm after me requesting. Thanks again to Tara and her team for getting flyers, alerting authorities and spreading the word. 5. When i walked through the kennel i saw at least 20 dogs. The 4 or so hours i was there i only saw 1 employee and Carol. 2 people for 20 mostly big dogs, seems like they would have a few more people on hand. 6. I have yet to even hear a remote apology. I will never recommend or allow anyone i know to use the dog llc. I hope that they set up better protocols for the safety and searching efforts for the dogs they care for.

we have boarded dogs here for 24 years and ONLY here. The owners of Royaltons had Rhodesian…read moreRidgebacks. nobody had heard of this dog breed 20+ years ago. We have ridgebacks now because of Royaltons. LOOOOOOOOOOOVE this place. I MISS THE GROOMER!!!!!!! it was a one stop shop. boarded dogs and got groomed before we picked up. also LOOOOOOOOOVE the Sunday 5-6 pick up. that is AWESOME. 5/5 stars

I was pleased with how friendly the staff was over the phone & in person. The facility was very…read moreclean & the other dogs seemed at ease when I entered. My dog was not anxious upon entering, & she is a nervous dog. I paid for a few of the extra play times, peanut butter treats, etc. She was there for 6 days. When I picked my dog up, she was in good spirits, but was completely raw, pink raw, all around her nose & mouth. I didn't notice this until I got her home. I'm not sure how this happened. It took a few days for me to clear it up & she was in pain.

I'm so pleased with Fern Creek Pet Resort! I love my dog's groomer. She's very kind to my Daisy dog…read moreand gives her a great cut. Daisy even left with a string of pearls and a pleasant smell. The price is a bargain too. This was our second visit and we will definitely be back.

I have taken my Aria several times , she was skittish at first, then she at gotten used to them ,…read morethey are friendly & definitely welcoming, this was the longest time I left my aria, ( 10 days)I called too check on her , she was doing great, I would Definitely recommend this pet resort A+++

My issue was addressed and taken care of. They really strive to take care of your concerns.read more

This was the first time I ever boarded my dog. Pet Suites was amazing. Don in particular treated…read moreWilderness like his best friend. The pricing was more than fair for the services provided and the facilities were outstanding. I highly recommend and will use them again in the future.

This is perfect for people who didn't like to take dogs to groomers place if their dogs have issues…read morewith other dogs. They will come to your place. I was really nervous for my dog because she love people and very hyper. The groomer was so nice and help me out. We did had little issues to put leash on because my dog was too exciting. It was first time for my dog to be attended by groomer. I only want my dog to have her nails trimmed and will make an appointment for bath later in the future because I want my dog to trust the groomer. But in overall, she did great job. But there is one of my concern is that it would be nice if they would text me to let me know that they are on their way because of my apartment have door code that required access. Also it would be nice if they inform that they would be little late because I had no idea if they arrived on time. But in overall, I would use their services again.

Everything went well. Great service, communication and followed exactly what I wanted for my little…read morefur baby, Lexie. So very nice, it made me and Lexie feel welcomed and appreciated. They called when she was ready, which wasn't a long wait. I will definitely go there again Lexie was so happy there and that says a lot about them. So sweet to her and patient with me, lol. They are so clean and have a cute little store. They make healthy treats for your dog. I got Lexie a Happy Birthday cupcake and she loved it. The prices are very reasonable, you get a lot for your dollar !!! I would not think of going elsewhere !!! Thanks guys, it was a pleasure !!

Wonderful! Our dogs have been coming to Bullitt County Pet Salon for the past 2 years, and we have…read morealways been treated very well and had fantastic results! This is one of very few places, that I could find, who will work with the certain quirks of a husky, especially my stubborn, but sweet husky. Our appointments have always been kept as they were booked and completed in the appropriate time frame for 2 dogs to be groomed. The owner is very sweet and caring! She really puts a lot of attention to detail in the work that she does and you can tell she loves all animals! In my experience she has been very responsive and prompt to texts and other means of communication. I love being able to support small businesses in my local community and this is one of my favorites!

The worst pet salon experience ever. had our dog for 4 hours. we went to pick her up and the door…read morewas locked and we waited an hour and a half for the owner to show up. she was texting us saying she was almost there and never came until I said we were waiting on her. we finally got outraged dog and she sm terrible. They never bathed her! the owner paid us $20 gas money and handed us the dog at the locked door! Don't talk your pet there!!!

If you are in need of a compassionate, reliable and professional vet, look no further! Elk Creek…read moreis an absolute blessing we discovered through our daughter who lives in Bullitt County. The staff of Elk Creek are PERFECT with your fur babies and we've never had a bad experience there! Their prices are very reasonable and they cater to your every need! We're so grateful we found them!

I took my dog here today to get some shots and check up. This is my first time taking my…read morefour-legged friend to this place. I was impressed with the structure of the building and the way it was laid out. I thought it was very pretty was greeted immediately and taken back to the room, everyone was very friendly. I really like the nurse. She was really nice. The doctor came back and she was very friendly. Also, I have no complaints. This is a nice place.

Veronica Stewart is the best around! You can rest assured your pets will be well taken care of!!read more

From the owner: Reliable pet lover will care for your pets in their own home.read more