Came here with a loved one for them to get an outpatient procedure done. We pulled up to the…read morehospital's entrance and chose the valet parking option, which is $10 with validation from the department you are going to ($30 without validation). The valet attendant, Sherrill, was very pleasant in handling our valet request and wished us a safe visit. We walked in the main entrance,turned left and went up a slight ramp, to the Information desk and were greeted by a pleasant lady who provided us wristbands to go to the floor where the procedure would be done. Once we got to the department, we were checked in and given the discounted parking validation ticket to retrieve our car after our visit. We were called for the procedure within 10 minutes after the appointment time and greeted by a pleasant staff person, who led us to the procedure room. The type of care that was provided was satisfactory and made us feel "seen". The care quality was good as well during every step pre- and post- procedure. All in all, a nice pleasant experience at this hospital, if your insurance covers procedures at this hospital.

I cannot say enough good things about Mercy Hospital. From the moment I arrived, the staff were…read moreamazing--helpful, kind, and always ready with clear information. Anytime I had a question, I received an answer right away, which gave me so much peace of mind. On my first night I was in a lot of pain (1-10 was a 13 and the second night it was a 10, the team took care of it immediately. Their quick response and compassion made such a difference. They explained everything that was happening with my care in the room. The professionalism, attentiveness, and kindness of everyone I encountered truly stood out. Mercy Hospital made me feel supported and cared for every step of the way, and I'm deeply grateful for the outstanding care I am receiving.

Arriving by ambulance isn't usually fun, yet the staff was competent and helpful. She was brought…read morefrom farther away to see an eye specialist. They have a room specifically for eye exams. Though the wait was long, the staff was accommodating. She left feeling better with follow-up appointments scheduled.

I should have looked here to see the 2.5 star rating before I even reached out to them but I had…read morecalled because I saw lots of good ratings for a specific doctor there who might be a fit. Called Johns Hopkins Hospital today to try to schedule a consult. I started off saying that I had an MRI with certain results noted and wanted to schedule with a certain doctor for consult. I was given a lot of pushback by the scheduling person that I needed a confirmed diagnosis. We went back and forth multiple times and finally she was like oh your MRI note qualifies as a confirmed diagnosis. Wild considering I said it a couple of times already though I don't know what exactly a confirmed diagnosis is as a patient! Then she proceeds to ask for all this information on DOB, address, demographics, and other info. Creates an account. She only asked if I allow texts from the clinic for notifications but not if she can create an account. Then says you still need to gather your medical notes and imaging then upload in one spot and fax in another. Then subjected to a review before knowing if I can see this one doctor. Or I can go on their website and pick another doctor to request a consult and that doctor will confirm if it's a fit. Either way it feels like it was an invasion of privacy without consent or desired outcome...I only want to provide all this info if we're actually scheduling something and I thought that was where we were headed. It was not. I feel like this process has major data privacy issues - creating an account without asking me, collecting personal data without need, and just wasting my time in not even being able to set an appointment. I provided all of this only to find out that no we can't schedule an appointment yet and I never gave consent to creating an account like this (got a text message saying an account was created) and would not have if I knew I was not being scheduled at the end of all this back and forth. It should be upfront that this is the process then asked if I want to proceed. Instead, all the data was collected then I was told. The initial pushback suggested that I had to undergo a review by a group of folks to approve for Dr. He to see me because I didn't have a confirmed diagnosis. Then it turned into this is just the process in general to see him. Overall, process was incredibly frustrating and I would not wish it on anyone who is going through a trying medical time. 1. Pushback based on saying I didn't have a diagnosis when I already shared what she was looking for even if I didn't know what she was looking for 2. Pushback trying to redirect me back to my PCP for a diagnosis when I shared the MRI finding and that my PCP said it is best for a specialist to handle next step as we were not clear what to do 3. Pushback saying I need a group of people to review my case to see if the medical circumstances qualify for Dr. He to consult on because I supposedly didn't have a confirmed diagnosis - fine but then we confirmed the diagnosis and then it shifted to this is the general process 4. Pushback that I misunderstood her pushback that I either do all this legwork of collecting paperwork and uploading and faxing in two different spots to hopefully pass this mysterious group review to schedule an appointment or find another doctor and request a consult and hope they believe it's also a fit While I don't doubt the doctor is great, the front door to clinics is incredibly important - not only to help ensure the providers can focus as much as possible on what they do best but also being responsible in how they interact with patients and their data.

Such a great office and doctor. The wait times are relatively short (usually 15 minutes maximum)…read more The doctor and nurse practitioner are so understanding. We've never had an issue with either of them. Office staff is great too - very friendly and professional!

Worst Care ever I was brought in via Baltimore county ambulance and I don't know why but they sent…read moreme to one of the worst hospitals in the city of Baltimore if you are homeless or one drugs and alcohol then this is the hospital right for them don't get me wrong they are very good doctors and nurses hear at this hospital and I should get lawyer involved because they killed my one Aunt in there emergency room and they prematurely sent my other aunt to a rehab facility where she died on memorial day and the bad part is I'm on the same floor that my aunt was on what they are going to do kill me next

I love the state of the art equipment in the offices. The decor is so unique and pretty. I love the…read moreelectronic medical records and the ease of using the MedStar patient portal.

Emergency Department on or around Monday of last week someone I know was dropped off at the ER, so…read moreI can better understand, you denied her care because she had no insurance??? Aren't you Supposed To Treat Everyone, let me add she has a Job. She fell off a scooter at high speed coming home from work, I'm sure she has broken her arm seems she cannot move it. You LPN made it totally about her instead of the patient, who cares what happened to you in the past your at work to do a Service which you FAILED MISERABLE... The Care You Gave on this day, I want all to know how you treat people who don't or can't pay at that time. I think it's only appropriate to post what she looks like now after not receiving care and missing time from work. I'm A True Believer You Get Back What You Put Out In This Life Time. Stars No Your Emergency Department haven't earned any no do they have my respect.

Improve everything. I'm a retired hospital and nursing home administrator. I'm at Sinai rehab and…read moreit is the worst healthcare facility I've ever been in. Staff with a few exceptions know absolutely nothing. Food is significantly below prison grade. The Board obviously takes no interest whatsoever. The place is an absolute disgrace when considering health facilities in the Jewish orbit. You people obviously take no interest or responsibility for what is done here. You all ought to quit immediately. If I don't dye here and by some miracle get out of here alive I will make sure that the entire community is aware of all of your failures You ought to be ashamed but you couldn't give a damn and it shows.

My mother attended this hospital, very bad hospital. The back of her nightgown is open but they…read moredon't keep this in consideration, keeping the door open, everyone seeing. Her arms bruising and stomach they kept sticking her. Hurting her stomach.She makes orders,they don't get the orders right ever. They make it seem like it's her fault for needing care. They need to do better or they going face serious consequences and I will personally see to that endeavor.

I am so proud of the professional growth and excellent care we have experienced in our local…read morehospital! We've lived "across the street " for over 30 years and have witnessed the vast facility upgrades and quality improvements in the medical staff care! They saved my husband's life twice so I am forever grateful and I care so much that other patients have quality experiences here. I know the attention to patient wellness has improved exponentially, especially in the last 10 years and I feel that they listen to community input to get even better.

Most of the nurses are with Poor attitudes and lack bed side manner-5th floor Neuro. Be ready for…read moredelayed responses, attitudes from phelbotomy. Much appreciated to nurse JONICO who treatment my son with respect and professionalism. If you have a loved one on this floor who is mentally challenged patient, be ready for staff to treat them like they're INVISIBLE, NOT WORTHY OF RESPECT, and most importantly their health is not a priority.

Baltimore resident love the attention to detail from the staff and management. I appreciate how…read moregrounded everyone is in building up the community they serve.

My Mom was recently there. Everyone we met from the doctors to the nurses to the aides to the…read morereception WERE COMPLETELY WONDERFUL!!!!!! They were kind and through and helpful and respectful. We are so ggrateful. Lots of angels helping people at this hospital !

This facility is huge. The navigation to get here was not easy. GPS will get you to the site area…read morebut getting to parking and the right building is confusing. The security staff isnt friendly but helpful. As one would and should know there are patients and mobile assistant vans everywhere, but blocking road way. There needs to be a system to prevent this. All add to driving and manuvering frustration when direction to the area of your appointment is not clear. For the most part the ground and inside of the facility was clean. The doctor office staff was friendly and the appointment once in went quickly and smooth. I would if possible consider off site appointments to avoid this cluster getting to your appointment here.

In 2017 I suffered a medical emergency and ended up at Hopkins Bayview. I was incredibly fortunate…read morethat Dr. Luciano is the one who ended up taking my case. He did emergency brain surgery on me and has been my neurosurgeon ever since. I am incredibly fortunate to live so close and have access to the amazing care provided at Hopkins (Dr.Luciano's asst) is incredibly compassionate and has an amazing bedside manner. If you suffer from a neurological condition that he provides care for, I highly recommend that you do whatever necessary to get seen by him because he is amazing.

Nurses are awesome, nursing assistants work hard. Dr.s have been very attentive and informative…read more Food is OK. Very happy with everyone!

I don't know if it's standard practice to have a God like mentality at GBMC; because every doctor…read morethere has one. They don't listen, they prescribe medication to counter another medication. You say you have a sneezing issues and they act like they should amputate your nose. I have lived all around the world, lived in several states and GBMC has to be the WORST hospital ever! Plus the rudeness, why does everyone have an attitude there. You come in smiling and you leave angry. After my husband was seen by primary care five times about chest pain and his arms hurting. GBMC ran test but kept sending him home. We finally we went to Hopkins and they told him it was the medication he was on (statin) and did not need it!!! Over GBMC

I've had two stents inserted into my coronary arteries by Dr. Zaidi and two hernias fixed by Dr…read more Mackey. All my University of Maryland/St. Joe experiences have been positive. Everyone who interacted with me did so in the friendly and efficient manner that I always want when I'm a patient. I'm an old retired emergency physician so I know what excellent medical care is supposed to look like, and UM/St. Joe provided me with excellent care.

Unfortunately, I recently have been dealing with a family emergency and have been spending quite a…read morelot of time here. Despite the hardship, all the workers, doctors, nurses, etc. are so extremely kind. In Baltimore, we are truly so blessed and "lucky" with great doctors and hospitals and St. Joseph Medical Center is a prime example of that. The team of doctors is attentive, smart, empathetic and caring. The nurses are amazing and accommodating. The center is clean and filled with messages of hope and care, especially with their specialized spiritual team.