We had to send our 13 1/2 year old dog over the rainbow bridge yesterday and our vet chose Faithful…read moreCompanion to take care of the service for us. They were quick, friendly, caring and very gentle with our baby. They even brought him home to us in exactly 24 hours. We will miss him everyday but we will always be grateful for the amazing service and support from this company.

super kind and gentle staff here! answered all the questions we had and made the process super…read moreeasy. thank you for taking care of our Mochi girl on her last earth day

We had to say goodbye to our 15 y.o. Diesel on Sat.12/27. Seven hours later I received a voicemail…read morefrom James letting me know that Diesel was at their facility. Text communication relative to the process was efficient. By 1:30 Tuesday 12/30 I received a call from AcutePet Urgent Care (another awesome facility at a time of deep sadness) that Diesel had been returned. Two hours later our loving & loyal companion was back home. The empty space created by his absence now feels a certain peace with his remains with us & his paw print adorning the mantel. Hailey at the office was kind and compassionate when I called to let her know Diesel was home. Their service, in particular its efficiency, is greatly appreciated. We highly recommend this business

We trusted this company during one of the most painful moments of our lives, the loss of our dog…read more They promised several memorial items, including a clipping of his fur. When we picked up his remains, we were given another dog's fur and blanket. This is not a small mistake, it is a devastating and deeply disturbing error. If they mixed up something as personal as fur and bedding, how are we supposed to trust that we even received our own dog's remains? When we contacted the company, they could not explain how this happened, could not provide the correct items, and eventually stopped returning our calls. The lack of accountability and. communication is unacceptable. Families who are grieving deserve care, accuracy, and respect. Instead, this experience has left us with doubt and additional heartbreak.

I used pine twice in a year and I can't tell you how empathic they are. The woman was very kind and…read morethe prices are very reasonable.

My family has used fine pines pet cemetery since late '70s early '80s. They've always been…read moreextremely friendly and helpful. Will not go anywhere else

As long as their able to keep they are able to keep the new grounds keeper! I see a huge…read moredifference! He needs commented! I see a huge difference! Office staff has always been fantastic ! Until now I haven't been impressed with the grounds keeping. I hope he stays! Thank you so much! They did a fabulous job! So very thrilled! You gave my Mother the dignity she deserves.

I have had them cremate two of my beloved pets. They're very respectful. They have done nose…read moreprints, paw prints, and save pieces of fur. B

We have used Char Mac's services for over 35 years whenever we have lost a dog or cat. Sometimes I…read morealso purchase one of their Urns and sometimes (I am a woodworker) I will make my own. They have always been there for us in our time of need. They are professional and caring and treat our beloved pets with dignity. I highly recommend this business!

I contacted them the night my dog passed at home. We had never been through a pet dying at home,…read moreand were devastated, and didn't know what to do. I left a voicemail, and my son left a voicemail. They never even contacted us back. Fortunately we found an amazing place called Angel's Paws, who did contact us, and took care of everything very compassionately.

They are very compassionate and each time we've had to come here they have been so nice and caring…read more Definitely folks who are nice to deal with when going through something so rough. We've only been able to get their bronze package because of our budget, but you get quite a bit which is more than I can say for other places dealt with in the past. The couple of times we had to use their services we brought home our pets in a nice little tin with a clay paw print from the pet and some clippings of their fur. Wish we knew of them sooner.

ATTENTION!!! Faithful Friends Pet Memory Center LLC( Owners: Brian and Lorie Clary) 10073 Tayman…read moreDr. Union, Ky 41091 commented on my review and because they lied about everything, I am responding to address their lies. Their lies only confirmed my suspicions that something did happen to my precious Oreo.I want to tell others what really happened to my Beloved Oreo. Last year, I pleaded for days asking for proper documentation following Oreo's passing and they could not provide that. Now, they claim they can provide the documentation, but if they can provide the documentation now...why couldn't they before? My review was warning others regarding the horror of the. "Bumbling" and "Fumbling" incompetence of Faithful Friends Pet Memory Center LLC (owners : Brian and Lorie Clary), as well as Middendorf Animal Hospital (Brittany Jones and Jim Middendorf) in their mishandling and losing of my Beloved Oreo. This is what really happened...I knew something was wrong when: 1. I pleaded with Faithful Friends to give me a receipt to prove they picked up Oreo( I wanted a date). Also a receipt showing a date proving that she was cremated. I kept asking...they kept refusing. Kim, from Faithful Friends that commented on my review was the person that kept refusing to give me a receipt proving they had picked up Oreo and proving that she was cremated. She also blocked me from talking to anyone else. She, the other staff, as well as Middendorf didn't know where Oreo was or even who the driver, who was supposed to pick up Oreo. 2. I also knew something was wrong when their dates didn't match Middendorf's dates until they finally got together and picked a date that worked for them. 3. Oreo was referred to as a "Male"...my precious Oreo is a FEMALE. 4.Brittany, Jim, Brian and Lorie and staff didn't even have compassion for my Beloved Oreo to return my calls. I will be reporting them to Animal Cruelty Organizations and the Ky. Board of Veterinary Examiner. I am devastated that I still don't know what happened to my Beloved Oreo or where she is. If only I had walked back in that room and taken my precious Oreo home instead of leaving her with these people. I will never get over this. Oreo did not have a voice, so I am being the voice for my Beloved Oreo.

I can't say enough positives about this company and owner, Michael. I lost my kitty, Roxie suddenly…read moreand as with other pets, I wanted aquamation NOT FIRE! I'd used another company in Northern IN previously, but they no longer perform aquamation. I met Michael in Greensburg both times and appreciated the flexibility! They offer urns as well, but I had a different type in mind. Thank you for your kindness and compassion.

Their kind and very helpful way in offering me a lot of information on such a very sensitive…read moredecision, I needed to make after the passing of my sweet fur baby just made the final days easier. The gentler way of cremating by Aquamation was far more comforting for us. Also the owners show great compassion and I highly recommend them.

Our precious pet cat passed away and our Veterinarian recommended Dogwood Pet Cremation. We were…read moreso satisfied with the quick service and professionalism, we asked for his teddy bear to be cremated along with him. Everything was done to our specifications, and he was returned to us in a lovely little wooden box. Thank You!

Have used their services multiple times. First couple were done professionally and we were please…read morewith the quality of service. The third time was less than expected, felt we were being greeted by the landscaper who lacked the understanding of how painful a pet loss is. Thought maybe this one time was a fluke, so when we lost another pet we tried again and was again greeted by the landscaper. Asked to speak to management, and they seemed concerned enough to apologize. Was told they would speak to the owner, that did not think it was important enough to reach out and apologize for the treatment we received. I hope they do not treat their human clients the same way. Thank you Tammy W for pointing me to Faithful Companion.