I recently purchased a luggage rack for my Bonneville from Twisted Throttle. It's a very hard to…read morefind rack, and these guys were the only U.S. parts dealer I could locate that had one in stock. It arrived to me on the other side of the country in just a few days. They have a great points program for future purchases, and threw in added points for my first order. I also had to trade a few emails regarding my order, and they were prompt, friendly and great to deal with. This will be my new go-to site when I need parts.

Absolutely amazing customer service. I had a problem, with some lights I purchased a year ago; a…read moreproblem NOT caused by Twisted Throttle or by the light . . . Some vandalized my bike and did over $6,000 damage, including destroying my $400 lights. Keith (the Customer Service Rep) went out of his way to, not only help me find a solution, but to make the entire situation better!!! I will absolutely be a continued repeat customer. Thank you so much.

The employees here really know their stuff. Before my permit class, I got my Shoei Neotec 2 helmet…read morehere with the help of a staff member. I had never ridden a motorcycle back then, or even a clutch operated vehicle for that matter. So I really had to trust the employees that they knew what they were talking about & wouldn't oversell me for no reason. I've never regretted it. 3 years later, my helmet is still my most beloved & important piece of gear to date. The women's gear section is pretty limited - but that's unfortunately the norm. Also the store is small, so I don't hold it against them. They seem to have a really good community there. I've run into customers who don't have any specific reason they came/item they need to buy, they're just there for the vibes. Love the motorcycle parking only spots right out front, too. Well done, CG.

New manager at the store is horrible doesn't keep the store stocked up good every time you ask him…read morea question it's almost as if he's bothered and doesn't want to help you out , this store use to be great but it seems like it's on its way out.

Great shop all around I Highly recommend…read more Shawn and his team know what they're doing !!!! Tell him what your looking to do n he will get ur build there I Have had them do work on a couple of my bikes and both bikes came out great Couldn't be happier

Badmouthbikes is exactly what RI neededa full shop that can build you a bike 1 of a kind maintain…read moreyour motorcycles needs awesome merchandise check it out 2329 Post Rd Warwick RI

The staff is very friendly & helpful, so they get 5 stars for sure! Unfortunately, they are low in…read moreselections, the store is very small, I mean small, bodega size lol, and that is the reason for a 3 star rating. Can't blame them as people's decisions to constantly go online are destroying brick & mortar businesses here in the north. Wish it was like the Dallas, Tx store, big!

Awesome store and amazing customer service. Chrys was extremely knowledgeable, helpful, and…read morepatient. She was more than willing to answer any questions and really went out of her way to help find a good helmet. Will definitely be coming back!!

I've bought a few things from TT in the past, and although I was happy with my purchases, my…read moreexperience with customer service was so-so. Recently, a product I was looking at on the TT website had a normal price that was lined out by a sale price. When I went to order online, the cart total showed the original price, not the sale price. I called the customer service number, but after waiting 15 minutes and never speaking to anyone, I left a message regarding the order I'd like to place and the cost discrepancy of the item on their website. I never got a return call (even though I left contact info), so I guess I'll go elsewhere for my purchase. It's sad that I'm not the only person to complain about lack of customer service with TT.

terrible Co. bad service . ordered tire they sent wrong tire . they did not want to send correct…read moretire until i bought it again and then they said they would refund. WTF I bought a new tire locally then emailed them and said to just refund my money 148.64 that all happened on Aug 7 2019 its Sept 24th and still no refund and they don't answer their phones NEVER DO BUSINESS with these guys

Despite all bad reviews, after I moved to CT first thing I looked for a shop who I could trust,…read moresince I'm the kind of person who rather prefers spend the money instead be jumping from one to another shops or places; and so far this business have answered all my questions and needs. From a simple inspection/noise to a full details/modifications. On all my projects they always show interest and acknowledge, plus they're very honest, friendly and courteous, hey understand how much valuable is a motorcycle for a customer and they treated her like theirs. Overall is always nice to stop by, chat or do business.

Marc has worked on two older Japanese motorcycles for us, he and his wife run a very service…read moreoriented business. They provide you a work up in advance of doing the work and complete the work as promised. They also have some consignment bikes on hand if you are looking for a good used bike. Byron

Came in to get outfitted for the MSF course. Store gives 20% off on 1 item if you have your MSF…read moreproof of enrollment, so big savings on a Shoei helmet!. Alec was super helpful & made sure I had properly fitted boots-even though we went through multiple pairs. Reasonable prices. Convenient location & hours.

I have been to this Cycle Gear a few times, however, this last experience prompted me to write a…read morereview. I go to Cycle Gear/Revzilla for all my gear. 365 Rider, the discounts are great, but the employees keep me coming back. The staff is so friendly and helpful. I ask newbie questions and they answer them respectfully, never making me feel bad and their recommendations have always been spot on. Victoria helped me purchase some heated gloves and even helped me install it on my motorcycle, even though it was so easy I could have figured it out myself. 10/10 can't wait to make more money so I can go spend it at Cycle Gear.

Beware! Purchased a 2020 Triumph Thruxton TFC. They failed to disclose the motorcycle had a deep…read moregouge in the fuel tank. After making multiple attempts to come to an agreement the sales manager mentioned they will absolutely not help. Monica is serenely rude and kept justifying that I got this great deal on the bike and not focusing on the fact they didn't disclose damage on the motorcycle and failed to make a single attempt to make it right To add to Monica's response, the scratch is not able to be buffed. Just another lie. To say I didn't want the bike? Why would anyone run around and go through the motions and hassle to purchase a bike, wire money just to return it? Yea that makes zero sense. The fact is you all sold a bike without disclosing damage. Justifying a negotiated price based on an offer should not discount the fact that the bike had damage that was not disclosed. That's the simple truth and sadly Monica and the company do not stand behind their products they sell. Their attitude was at first I lose on my shipping expense but after some arguing they agreed to reimburse for shipping and pick up the bike, rather than offering any assistance to make the sale right.

Best buying experience I have had. Staff is very friendly and treats you like part of the family…read more They have Indian Motorcycle, Triumph Motorcycle and CF Moto which is a great mix, I was able to compare two bikes I was interested in under one roof.

Although it's a bit off the beaten path, coming here is absolutely worth it…read more I came in for my first helmet and the staff did an excellent job explaining helmet sizing and how one should fit. The process was painless, thorough, and socially responsible (they give you a mask and gaiter for trying on helmets). Honestly, excellent customer service. I had recently come from another shop that sort of snubbed me, but coming here I felt very welcome. Will definitely be returning for all of my gear.

Excellent products and service. Alex was incredibly helpful and responsive through the entire…read moreonline purchasing experience.

DO NOT BE FOOLED BY FAKE VANSON'S SOLD "NEW" ON EBAY, THEY ARE A SCAM! If you have doubt, call the…read morecompany directly and ask them if the product is legit. I usually don't write reviews, but I feel one is warranted. Vanson makes the best leather jackets for the money, no contest. New jackets from others in the $300-500 price range are not worth the money, quality of leather, stitching, and fit / design is subpar. These guys make jackets meant to last a lifetime, and survive motorcycle crashes, and they've been doing it since 1974. They also just fit better. Be patient on items not in stock, and you will be glad you did. There's nothing else out there like it. This is a 5-star product all around, made by a family owned business that knows what they are doing. This is not a big box store offshore produced instant gratification product.

I was looking for a motorcycle jacket like the one Peter Fonda wore in the movie Easy Rider. The…read moreone with the red, white and blue stripes and the flag on the back. I found mine at Vansons. They have several in stock of thick leather but I felt I wanted a softer one so I ordered one custom made for me. Everyone at Vansons rallied around and between the seamstress who took my measurements to my salesperson Jeanne, the experience couldn't have been better. Their attention to detail was meticulous. They were so friendly and such a pleasure to deal with. There was a delay in the production of my jacket but it was because of the Clovid thing and no fault of Vansons. Well, I picked up my jacket last Thursday (just in time for the 4th of July). The jacket came out perfect. Every little detail was in place. The most Important thing to me was the fit. It fit me like a glove. Every measurement was accounted for and in place to make my "one of a kind" jacket incredibly comfortable and well tailored. I can just feel the quality while wearing it and I'm sure this is the kind of jacket that will last a long, long time. Thank you Kim and all the great people of Vanson Leathers. You do the BEST work.