If my last oil change were an essay that Valvoline wrote, I would mark it in red with a solid C…read moreplus. The technician that guided me in was super friendly, as is everybody here, typically. I visited on one of those amazingly frigid January days we get here in the Midwest and they had the heat blasting from above to keep the cavernous, window-filled garage warm. I've been here several times over the last couple of years and the process always moves quickly. Being able to sit in my car the whole time is a perk that keeps me coming back. They were shortstaffed, so I gather that was the reason they did not take a gander at my cabin air filter or try to upsell me on any other items, as is typical. Also skipped was guiding me through resetting the oil change reminder my car gives me. They verified that my headlights and signals were functioning properly, though. I used to think it was a plus that they checked the air in my tires, but when I left this time, I realized that three out of four of my caps weren't screwed back on properly. So next time, I will just have them skip that part and stick to doing it myself. I remembered to grab the discount that's always available: I utilize the synthetic blend, so I saved $15. If you use the full synthetic, it's $20 off. Google it or call the store and choose the option to have a coupon sent directly to your phone. Easy peasy - and one more thing checked off the to do list!

Quinn had me right in and out!! She was absolutely great and great personality. Jarret and her…read moreworked well together and I was out with a smile in ten minutes! I recommend coming to this location

Came here today for two state inspections and the process was so easy! Online bookings fill up…read morealmost two weeks in advance, so I called and they were able to schedule me only two days later instead of me having two wait the full two weeks. Employees were very friendly! Everything was so easy and I was only in for about twenty minutes. Other customers in the lobby were talking about how much they love this place, as well.

Was in a bind on my last day off prior to next one being 10 days out. Did not realize my emissions…read moretest I had done in November from another shop only lasted 60 days. Showed up to DMV to renew license plate and they informed me I needed another one done. Called LTS to see if it would be possible to get A same day emissions test performed and they got me in within 20 minutes. Incredible service, sitting here in the lobby listening to the praise and worship they have playing on their radio and feeling very thankful.

I went on 3/30/26. I left my honda accord at the shop from 8:30 am - 4:30 pm. I went in for tire…read morerotation and alignment. I was their diagnostic machine indicates transmission problem. My cat was making a whirling sound. So, I took my Honda to dealership where I am told, I need two new tires- sound gone, and recommend an alignment How did the tire shop miss it, i don't know. .. Yes, I called and talked the to Mark, who said I should have brought it back. You misdiagnosed my car and bring it back. I asked for the refund of the money spent another they did on the car for my inconvenience, and they have left me on hold. Said someone would get back to me but no has... buyer beware

Had Multiple issues on June 11th 2026. Seriously the worst service I have ever received…read more For starters they linked the car to the wrong account. I have used plaza countless times and have my own name and account but they linked it to the previous car owner. Second I scheduled an appointment online. When I arrived at 8am I told the employees my name and that I scheduled an appointment through the website I was told that those appointments don't mean anything and that there are 4 people ahead of me. I was told they would get my car back in 45min. Over 2 HOURS LATER at 10:48am they give me a call stating I need new front brakes so I agree to the additional service. At 2:51 pm I call to check on the status of my car and they tell me they just started on it a few minutes ago because they were waiting on the brakes to come in. Should have mentioned it would be a 4 hour wait over the phone. So finally at 4:59pm I get a call saying my car is ready to be picked up. Once I get my car picked up and head home I realize they lost my rear passenger hub cap. Mind you this is the second time plaza has lost one of my hubcaps. It's mind blowing it takes 7 hours to do an alignment tire rotation and change the front brakes. It cost me over $550 and I'm missing a hubcap. Seriously the worst service I have ever received I will never be back. Day 2 I go up to plaza first thing the next morning to talk to them in person about the missing hubcap. The assistant manager told me if I can find a cheap used one bring him the bill and he will pay it. Sorry but I will not be buying a used one. I feel as a business who just got over $500 from a customer the least you can do is replace the part you didn't put back on. I called the customer service line that was commented to me. I was told someone from their leadership team would call me in 24 - 48 hours. The 48 hours came and went no phone call. I then called back and was told I would receive a call the same day. That day came and went no phone call. So moral of the story plaza tire doesn't care about helping they only use the same copy and paste reply to show face. DO EVERYTHING YOU CAN TO AVOID PLAZA TIRE!!!

Leaving 4 stars as the management was quick to resolve what could have been a 1 star review. My…read moreexperience wasn't great with initial visit. Team was busy, hot and miserable, and no all equipment working. However it trickled over to my experience as a customer. However, I called customer service. Manager / owner very quick to respond and resolve. Very polite and professional. Showed up at home to check over car, Had come back up to make it right and was a very difference experience. Thank you!

My tire blew out on the highway and I was able to pull over to the parking lot near Jiffy Lube. I…read morecalled to see if they could help and they immediately came over and put my spare tire on. They kept telling me they just wanted me to get home safe and sound. Thank you so so much, Matt, Will, and Alan!! I appreciate you guys more than you'll ever know!!

I chose to go to Greg's because of the great reviews on here and I'm glad I did. They were able to…read moreget me in within two days and looked at my car the same day. They were very thorough with explaining what work I needed done and gave me a lot to consider when deciding to get the work done or buying a new car. Would recommend!

I had my 2016 Volkswagen Jetta towed in due to my oil, engine lights were on and vehicle was…read morestalling. My car was submitted to and handled by Mike. He was very courteous and easy to deal with. When I got it back is was running properly but they weren't able to determine why engine stayed on. It took about a week just to get the diagnostic completed. My major issue was getting my car back in a timely fashion, due to their backlog.

We have been taking our vehicles to this establishment for decades. They are always accommodating…read moreand very fair. We're treated with respect and know we're valued customers. The men in the shop are extremely respectful and friendly. I would not trust my vehicles either any place else. Thanks Kevin and the boys!

Easy scheduling, i got there early even and they got me In…read moreand out quick. Great service! I found my go to auto place in the area.

Quality service and super timely appointments available. I appreciate the checklist and repairs…read morewith photo estimates.

My old 69 Plymouth roadrunner had anti freeze smell, oil leak, and battery kept going dead. Ben…read morethe mgr and Ryan the technician assured me they cold repair. Hard to find good shops that will keep 50 year old cars running top notch. Seems they all want the later model electronic cars. They found the problems. Anti freeze smell was radiator cap, oil leak rear main seal retainer and crank shaft seal, and batt was bad alternator. Just picked it up this morning and all their work excellent. Mr Barkes these men Ben, Tristan and Ryan are very good. From greeting, diagnosis, plan of action, regular updates, to completion, they are the best! Good Job Complete Auto Body & Repair in Cottleville, Mo. Beautiful tow trucks too! Ken

A truly phenomenal experience, especially Jeremy! Got me right and rolling in great time!read more

In true St. Louis fashion, my front tire fell victim to a pot hole on my way home from work. Very…read moreoverwhelmed, I was able to get my car in that afternoon and get it back 24 hours later- they said it took longer than normal because they were able to get my same tire- just from another location. I was very impressed and all of the staff I interacted with very helpful considering I was very stressed and knew nothing of what to do. It's been a while since this happened and have had no issues with the new tire!