I have found Lens automotive to be very honest and helpful with the care of my families cars. Since…read morebeing recommended to them 8 years ago I go to no other even for tires I stopped using Costco. They are great.

I think that lens auto is the most honest repair shop I have ever been to. I am a very easy…read morecustomer to take advantage of because I do not know the very first thing about automobiles. On top of that - I can be very annoying with my anxiety, because as many know, car repairs cause immense financial stress, especially for a young adult like myself just coming into financial health. They will NEVER do a repair that doesn't need to me done, or upsell you without consent. This should be baseline, but I've experienced this so many other places, especially in Kirksville. The price of replacing my radiator had me feeling physically sick for days because I had no idea if it would total my car or not. They worked around the budget that I had said to find the most workable price for me, and then when my transmission shot in my car 2 weeks later, they found a way to connect a minor transmission repair to my radiator and gave it to me for free. Saving me, what could have been, 100-1k at other stores. Their customer service is off the charts, very knowledgeable and professional. I will continue to bring my car here for the coming years.

Fast ship, BCM plugged right in, worked perfect. Could not ask for anything more.read more

The FSCM worked. HOWEVER, although explicitly saying, at the time "all orders are shipped USPS…read morePriority" on the webpage, someone shipped it UPS Ground, which took an EXTRA SEVEN days beyond the three it should have taken, to reach me. This cost me $480 for a rental car while truck was down. I wrote them immediately upon receiving tracking number, suggesting strongly they send another one quicker as the website promises (I would return the first when it eventually reached me.) They shrugged and replied, Too bad, we aren't responsible. Now with an attitude like that toward service, imagine what will happen if your FSCM or other part has a legit problem. Can't recommend them.

Shitty service! Josh baker stole from me! Not worth the time or effort of saving your money, go to…read morea real mechanic. Josh runs his "shop" from his home so he'll make excuse after excuse.

If I could give 0 stars I would. Josh Baker is a scammer. The phone number listed online is his own…read morepersonal phone. Not professional at all. He is the only one in this "business" and runs it out of his home not a shop. Asked me how much money I had to see if he was "waisting his time".He offered to help fix my breaks when originally he said he was just going to come over to check out my situation. Apparently I needed a new water pump. Keep in mind my car has been sitting for a year and not many people have been able to get it up and running for me. Me and my girlfriend are broke college students, so getting money to repair a car isn't easy. Gave this guy $435 for parts and additionally my battery that he was supposed to change out for me because it was draining and come back the following day with it. Never happened. Called multiple times and texted multiple times. "Lost his phone" for almost 24 hours before responding. Told me to be patient after taking my money. Was nothing but nice and still was treated like shit. He has a "discount" from autozone and Orileys but will tell you the employee at an establishment ordered the wrong parts or for the wrong car. Don't test your luck because you will be screwed. He attempted to get even more money out of us and we have filed a police report due to this so called business man. Receipts and everything were kept. He may be able to do simple things , but he is by no means a man nor a real mechanic. A con artist that uses people's life situations, and makes them even worse. Me and my girlfriend are out so much money. We even had an agreement and he didn't follow through. A pussy ass thing to do. Don't do business with this guy as a whole bc it is not a real business. He is a bitch if you will. Neglects everything you ask and tries to steal everything you have. We are out a car with no battery and $435 worth of parts. Don't be stupid or naive and use the benefit of doubt no matter the stories. Don't take the risk no matter how desperate. Save and do it properly. This was not an experience, this is a nightmare. This is my 8th repost because he deletes like a little bitch Everyone needs to know what you did and will do to others. Two can play at this bud.

I don't usually write reviews but this was an absolutely horrible experience. My car ended up…read moreneeding to go to three different mechanics after their "service" and costed me twice as much. Another mechanic actually said, in writing, this was gross negligence due to the amount of things put back together incorrectly. They don't know what they are doing. I drove my car to the appointment and then when service was "completed" it was not able to be turned on and needed to be towed! We actually thought parts were stolen off my car given the amount of issues. I was then repeatedly threatened for payment (while my car was broken down because of them). they could not even turn the car on to check to see if their work was correct. I was told "it doesn't matter if you aren't happy with the service". My car was worse than when I left it with them, I couldn't turn my car on and it took a specialist to figure out what they had done. Horrible, a nightmare, please don't use them because they will do a botch job and then threaten you for payment.

From the owner: We provide mobile automotive roadside assistance, repair, and maintenance. We offer a quality…read moreservice at an affordable price. We come to you wherever you are to get you taken care of.

I hate writing this because I know how busy they already are, and how much I will have to wait to…read moreget my car in (if everyone finds out how great they are.) But seriously, they are the best. If you need an honest, knowledgeable mechanic that won't oversell you on anything unnecessary, go to Len's. On numerous occasions, they've told me I didn't need the high priced service or product the dealer said I did. The entire staff is great from Jon, the owner, on down. They know me by name, and they know my car inside and out. I won't take my car to anyone else, and you shouldn't either.

Service was professional and friendly. Labor rates and parts…read morewere significantly marked up. Overall they did a great job of getting me out the door quickly but will not use again unless I have to.

These people are not trustworthy. If I could give them a negative rate, I would. They gave us so…read moremany stories/reasons/excuses/lies for not completing the job. By the way, they were commissioned to build a transmission/engine/wiring, none of which was finished. They called us to inform that they will be either closing or relocating at the end of the 2025 year after having the car for 3 years. We have our car back. We will have to sue them small claims court in order to get our money back. Do not go to this place. It is a complete scam.

From the owner: We are a custom performance and automotive repair shop and do all your regular car work!! We…read morespecialize in late model LS swaps with a strong history of mopar swaps as well. We have excellent custom exhaust capabilities and offer full PC tuning

I have a 2017 Nissan quest. now mind you my van went in on 4/7 and by 4 no one called me about my…read morevan. I work at JCH so luckily I walked to pick up my van. keep in mind I had to walk. Anyway, I get there and I was showed a vent that was torn. I said ok fix it and they said it wI'll be ready on 4/8. So I paid the $1,400 + the $167.00 add on while I was there Paid in full!!!! Then on 4/8 I got a call from Lisa that now all of a sudden I don't have power to start my vehicle, they said they had to jumpstart it sooooo, they couldn't tell me this yesterday and I end up having to pay more money on the day I can hopefully pick up today. So if they had to jumpstart it this morning (parked overnight), in their garage, to finish working on it from yesterday 4/7 they must have left something on all night or a door open or ignition was on with keys inside the van. This shit not adding up

They got my car in quick and got got me back on the road fast. They were very friendly and helpful!read more

I can't say enough good things about Master's Touch in St. Peters, Missouri…read more On the Friday before the holiday, they agreed to take a look at my car as a walk-in when it started acting up. Everyone was incredibly kind, welcoming, and helpful from the moment I arrived. Zane came outside immediately, checked my oil, and then offered to run diagnostic codes on the car. He took the time to explain the report, reassured me that the car was safe to drive, and--with absolutely no pressure--simply asked whether I'd like to schedule an appointment to have it checked further or wait to see if the issue happened again. When I offered to pay, he told me there was no charge. I even tried to give him a tip to buy lunch, and he politely declined, saying the only thing he wanted was for me to tell others about the business. Service like this is incredibly rare these days. I wish I lived closer, but I'm honestly considering making the 40-minute drive to have them become my regular mechanic because trustworthy, honest shops like this are hard to find. I can't recommend Master's Touch highly enough. If you're looking for a mechanic you can truly trust, this is the place to go!

We had our Toyota towed to this ridiculously bad shop after the brakes failed. A $1600+ repair…read morelater, the brakes failed again after fewer than 15 miles. We unwisely let them try again under their one-year repair warranty. Total brakes failure again within 20 miles. They offered- laughably- to try a third time. No refund, of course. Another shop fixed our brakes with none of the problems Master's Touch told us caused the repeated failures. Meanwhile, they demanded $300 to replace our battery, asked $200 for a "hard to find" license plate mount for my kid's car ($20 on amazon), and took weeks to turn over the money they got when they sold her wrecked car for us. Do not trust these clowns or their warranty.