Great experience every time- from dine in to take out! Every staff member is incredibly nice & social! The mood is uplifting & fun! Food is always fresh & delicious! read more

I have to say that I am a fan of Mugshots Grill & Bar and this particular location is a good representation of the brand. The service was friendly and i enjoyed the ambiance. The burgers here are my go-to and I am always impressed with their burgers. I would definitely recommend this particular location of Mugshots Grill & Bar. read more

Mugshots Grill & Bar - Florence, AL - American Near Me - Florence, Alabama

In town for the Asta Transportation conference .I enjoy mugshots and have been to a few locations.This is my second time at this one.We had the boneless wing appetizer (very good).I had the Southern Smash burger and fries.The burger would have been great except the fried pickles on it were mush and simply not good.Fries were good and seasoned.Draft beer was ice cold.Waitress did a very good job.Check out your next The Working Man Review. read more

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I ordered the Mini Mug Tenders & fries as well as the 1/2 order of mozzarella cheese wedges - carryout order. Everything was delicious as usual. I did realize once I got home that they didn't give me my sweet tea. Service was fast! Restaurant is always clean... read more

My sis-in-law had such major Mugshots cravings she convinced us to ride over to Florence just to grab some. It wound up being a fun road trip. Mugshots seem to pop up a lot in college towns. I have fond memories of visiting the location in Starkville when I was in undergrad. Their specialty is burgers but their menu has expanded since I was going regularly; you can find a lot of other bar favorites like wings, chicken sandwiches, and lots of appetizers on the menu. This location is in downtown Florence and is quite spacious. We had no trouble getting a seat for a late lunch last Saturday. It looks as you'd expect inside (college restaurant/bar vibes, lots of sports memorabilia) though it was a little dim and the floors were a little sticky. I'd already had my own lunch so I didn't order much. I asked our waitress for a sweet tea to drink; she brought me out a Diet Coke and breezed off before I could realize it. I figured it was a sign from the beyond that I didn't need the sweet tea calories and just kept mum. SIL, BIL, and husband got a split order (both mozzarella and pepperjack) of fried cheese wedges to start. I did nab one of them -- there's not an immediately obvious way to tell which is which (we later figured out it depended on shape) so I wound up with a mozz wedge though I was hoping for a pepperjack. It was decent, very hot and gooey, but veryyy oily, leaving streaks on my fingers and a sort of slippery feeling on my lips. I don't remember what SIL got for her entree but she was happy to drown everything in their comeback sauce -- that's what she was craving. BIL got some type of chicken sandwich to which he made several modifications; he was happy with it and they got his order right. My husband got a grilled cheese burger. His eyes were bigger than his stomach though it was even bigger than he anticipated. Two grilled cheese sandwiches as buns around a burger covered in a scoop of macaroni and cheese. It was a monstrosity. He said he'd wished he'd gotten a simpler burger. He said it wasn't bad, just okay, but had too much going on. I did sneak a few French fries because I can't resist. Much like the cheese wedges, these were too oily and greasy. They tasted okay but wow a few went a really long way; you could squeeze them and some oil would come out. I can't say this Mugshots was as good as my memories, but it is a different location than my first Mugshots, and my tastes have certainly changed since college. We had a nice enough time. I bet this place is a hit with the students. read more

First and foremost, our waitress, Ashley was beyond amazing! She was extremely energetic and her passion for what she's doing made our group feel welcome, and excited to order. I ordered Liz's parm-a-Gedon at her recommendation and it was incredibly amazing and met her recommendation! Loved the sports bar setting. It's clean, and I highly recommend Migshots and I hope you get Ashley as your server! read more

Came for happy hour and enjoyed our time here. Great happy hour prices for beers and appetizers. Service was ok had to go to the bar to retrieve one of our drinks as it was evident our waiter forgot. Food was ok just regular bar cuisine. Will come back again for beers and singo!! read more

Mugshots Grill & Bar - Florence, AL - Happy hour menu - American Near Me - Florence, Alabama

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We just ate here and had such a great experience! The food was really good, everything came out fresh and tasted amazing. The service was just as good--everyone was friendly, attentive, and made sure we had everything we needed. The atmosphere was nice and comfortable, which made it easy to just relax and enjoy our time. You can tell they really care about what they're doing. We'll definitely be coming back! read more

I am so happy Mugshots came to Florence, this city needed a quality sports bar downtown! This has easily become my favorite restaurant in the Shoals, and is basically always my first choice if I'm deciding where to get lunch or dinner. I have an allergy to red meat, so burger places are usually not an option for me. Mugshots has a turkey burger, though, and I swear it's better than most of the beef burgers I ate in years past. The servers are always super accommodating and are more than willing to customize my turkey burger to make it like any of their other burgers that normally use beef patties. The servers and bartenders here really are some of the best in the area; I've never had anything less than outstanding service in the countless times I've been. Their drink selection is great, too. I always get their Miller Lite on draft, and I swear it's colder than anywhere else. Maybe it's the frosted glasses, maybe it's my imagination, but it's ice cold every time. Make sure to stop by and support the Florence Mugshots if you're looking for a great meal, excellent service, and an amazing atmosphere! read more

The hamburgers are incredible, and the service is prompt and efficient. We've never had a bad experience here, and we don't anticipate any in the future. read more

The food is always awesome and the service is even better! Five stars all the way. I highly recommend.

Great service. Austin was super attentive. The food was well prepared and I didn't have to wait very long

Something for everyone in our family here. Kids loved the epic mac burger and my favorite is the liz parm!

our waiter was a delight, friendly, and attentive. My grilled chicken sandwich and grilled veggies were wonderful.

Satisfying and Delicious food. Order was ready in a reasonable amount of time. Lots of great choices.

Excellent Food and service. Very clean and orderly. Sports on all the TV's .Great place to Be on game day. read more

Good food and good service. We enjoyed sitting outside on a beautiful day to have lunch.

Our waitress Was great and the food was outstanding.Ny Texan cheeseburger was cooked perfectly and my wife's Blue Buffalo salad was fabulous. read more

We always enjoy ourselves. The food is great. The atmosphere was a bit quieter tonight than when we go during the First Friday celebrations in the summer. read more

Great food and great service! Best burger I've had in a long time! Milkshakes are awesome! Definitely get you one before leaving.

BEST FRENCH FRYS IN TOWN! The big Kahouna burger is unforgettable. Who knew pineapples and bacon would be a game changer.​

Food always taste great and customer service is always great as well. Regardless of price the food is worth every dollar

Really friendly service and food was awesome. They helped to accommodate with turning on the softball game. The hand breaded mushrooms were spot on! read more

Mugshots Grill & Bar - Florence, AL - MAC AND CHEESE BURGER - American Near Me - Florence, Alabama

Service is always great here and the food is equally great. We where seated in about 10 minutes.

Great service very friendly hostess and servers. The food is always delicious. Always look forward to eating there.

Restaurant was right down the street from the hotel we stayed at in downtown Florence. Food was pretty good. The only thing I would change is remove the lettuce from underneath the meal for the quesadilla burger I would prefer the lettuce on the side or in a cup. It was my first time ordering and I was unaware that's how it arrived. read more

Food is always superior!!! Love every bite I've gotten. Staff is always friendly and helpful. Staff and restaurant is always very clean and well put together. read more

I ordered an Asian salad to go for lunch, and it was ready faster than I expected. The salad was fresh, and the ingredients were flavorful and delicious. Great experience overall! read more

good food, clean restaurant and always an easy to go system! Friendly staff. The ranch dressing is amazing! You have to try the burger in a bowl! read more

Great Food, Perfect service! Micah is top notch! Clean restaurant! Kid friendly, and clean!

Food was great and order was correct! Had to call to clarify details and service was top notch. Thanks for the early delivery!!

Best casual, great food, great prices. Also great AC, would recommend to anyone. Check out Happy Hour.

It's great food and service. If I'm craving a burger ... mugshots is where I go most of the time!

Great food and great service! The appetizers are delicious and the turkey sandwich is HUGE! It was more than I could eat, so I have leftovers for lunch for tomorrow. It was our first visit to MugShots, and we will be back! read more

Best burger I've ever had. But you know what's better? Their beer battered fries!!! The service was better than I would have expected in a sports bar. read more

For $12.99 I got the Callie Maha fish. It was so tough on the outside, tender on the inside, I barely cut through it (I hacked at it) and it was burnt. BTW, I'm not going to send it back, because I don't want my food spit in. The beer, battered, french fries were excellent perfectly cooked. I am so disappointed in the amount of food I received for the price. Comparing to other restaurants I always take a to-go box home with me; I didn't this time; there was no food left because there is so LITTLE of it. The staff was very friendly and personable. The atmosphere was typical hipster place, loud music, TV screens everywhere and low lighting. read more

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Florence Mugshots is a great place to eat and watch sports. The staff are so friendly and professional. Food is always delicious!

Nice experience and great service! We started with Philly Egg Rolls and they were delicious. My wife and daughter split a comeback burger and loved it. I got the patty melt, and my only problem was it wasn't much of a melt. More like a burger on sour dough. Tasted good, but it wasn't really what I ordered. read more

Mugshots Grill & Bar - Florence, AL - Patty Melt, without the melt - American Near Me - Florence, Alabama

Very pleased with our service. Server (Nevaeh) was wonderful! Very nice, polite and attentive! Food was wonderful!! Atmosphere was great! All around great restaurant! We will be back read more

Our server Ashley was awesome. Honestly the best server in town. The food was amazing!