Told the barber I needed a beard trim and touch up. Enlisted they I wanted to look good for the…read morewedding I was going to tomorrow. He proceeded to give me a bad line up, and cut my cheek to the point where it was visibly bleeding. To add insult to injury, it was FOURTY DOLLARS FOR A SIMPLE BEARD TOUCH UP!!! Still taken aback at how bad that experience was. Avoid this place at all costs.

Scheduled a straight razor shave for my partner while we spent a few days in Richmond and it was…read moreHORRIBLE. My partner has gotten straight razor shaves ~every week for years both with a local nyc barber and anytime we travel, and I have NEVER seen his face so cut up. After he returned to our hotel looking like he had gotten in a fight, I went to the barber and brought this up to their front desk team. While the interaction was not unpleasant, the front desk team member showed no sign of "oh wow, I'm so sorry" , "that's not typical for us", or even any urgency to figure out a remedy. She simply took my number and said the manager will call me and that's where the conversation stopped. I can completely understand the occasional cut due to different skin types and a sharp razor, but seeing my partner return with 4+ significant cuts on his face is unacceptable and barely a response when this was brought up to their team. Another note...I have used yelp for 10+ years and don't believe I've ever been frustrated enough to write a review. If you book with this barber, proceed with caution and bring your bandaids. The barber who performed this shave was JAZMYN S.

They take reservations but the sign saying "walk-ins welcome" was all I needed to know to get me in…read morethe door. The skillful, friendly and reasonably priced service hooked me and now Pine Street Barber is my go-to hair stylist.

They gave my friend the worst haircut ever and we made fun of him for months it was kind funny but…read morenot

Needed a clean up for a wedding I was attending in town. Walked in and made an appointment for next…read moreday with Victor. Shop was running behind but Victor and a very kind customer agreed to let me get in the chair. Victor then delivered a world class haircut with my difficult head of hair. He is a master craftsman. I highly recommend this shop!

Love it here! Great service kind people. Been coming here for years! Will keep coming here tooread more

I got my wig split here. Walked across the street to Lowe's immediately after in search of a 2x4 to…read morefight off the surplus of tang. Only recommended to the capable

Not a place to go if you want to keep your hair style! This place is more of a military/buzz cut…read moreonly! I ask the barber (Jordan-he was recommended), showed him a picture of the hair style I wanted (clean the sides, little trim on top) and he said, "oK." Never the less, my long hair I've been growing out for over a year, was chopped off and he gave me a military cut instead! Obviously, he didn't listen and I was still charged full price! Oy Vey...! :-(

Hands down one of the worst barbershops and I didn't even get in the chair. I don't how they have…read moreany business with how they treat people and don't even encourage new customers to come in with how they run things and good luck if it's your first time coming in because twenty other ppl that came in after you will get in that chair before you do. I waited two hours and ppl that walked in got in the chair immediately and I know some ppl MIGHT have an appointment but there's a sign on the sidewalk saying walk in welcome and I called before hand to make sure but all of that was bull.

My 17 yr old little brother went to this "barbershop" early October for a SHAPE UP and less than…read more24hrs later he obtained a rash and we also discover SEVERAL locs missing as you can see from the uneven hair.. I've been in contact with the OWNER of the "barbershop" who refuses to give me a refund...

The vibe is amazing. It's the first place where people really listened and gave me the cut I…read morewanted. Erica is awesome and the whole team are lovely people.

I came in wanting a dark black purple and got jet black with no hint of purple (see photo). I…read morecalled the next day complaining and wanting to talk to my hairdresser Lee to reschedule further out when the black was more faded out. I was assuming the redo would be free of charge or at least discounted, but they got back to me in three weeks saying they only do free redos if it's within a week. I am upset with my service as I paid for something I didn't ask for and didn't get any discounts or deals for the next appointment. I wish I could give this business a good review, the staff was kind and the vibe of the shop was nice too.

The seating was old the barbers not uniform not an upscale shop.. parking is a problem..! Alot of…read morepeople hanging out front!!!

One of the worst experiences ever...ever. New to RVa, I've…read morebeen looking for a barber shop. This place is close to where I live, the advertise they open @ 8am so I was there at 750a this Sat. There was one other gentleman waiting in his car in front of the shop. At 8am, he got out of his car and stood in front of the shop...I did the same. At 820a a bearded gentleman in a good mood showed up and opened the door. Of course he was the first one in the chair. As I sat there waiting another gentleman in a NY Giants T shirt walked in and sat down. At about 830a...a second barber showed up and proceeded to motion for the guy in the Giants T to sit down. I stood up & said 'I'm next' the barber just looked at me...I said 'oh, OK, I see how it is here'...and walked out. Don't go here unless you are a regular and are in the barber's club. You are not welcome here and they don't care.

Hands down the best barber I have ever had! I live in NC and whenever I am in Virginia I make sure…read moreto get a cut. Ron Jones is my barber. He does Walk-ins on the weekdays and appointments on Saturday. Highly Recommended!!