I had a nice transaction with Rachel. She was excellent at communicating and followed the…read moretimeframe of the RPA. Her clients left the house in good condition and she was a pleasure to work with.

We were looking to buy a single family home in the SF Bay Area for our daughter and husband to rent…read morefrom us. We did an internet search and came across Birnbaum Realty in Benicia, CA. Rachel Birnbaum was the Owner/Broker. She had a number of very good reviews so we called her and spoke for quite a while about what we were looking for and our budget. From the first call, she started working to find us just the right house. Quickly, she came up with a number of options. She actually videotaped homes she previewed which made things easier for us to choose which ones we wanted to visit and further evaluate. In all of our dealings with Rachel, she was always on top of things, keeping in touch on a regular basis and updating any new listings. We eventually expanded our search to include other cities in the East Bay Area. Prior to making our first trip up North, she would give us the pros and cons of each house, and the back story of the cities. She is both an excellent Real Estate Professional, and easy person to work with. We found a house in Brentwood, CA, made an offer which was accepted after some back/forth negotiation. She handled the escrow process flawlessly and the sale went through without a hitch. Rachel gets an A+ from us for the help she provided, including her knowledge of real estate and her mild easy manner. A win-win transaction, so happy we had Rachel on our side. Another quick addition, Rachel is married to a General Contractor, Ron Bruno. Ron actually did the renovation work that was necessary with the Brentwood house. His work and the subs he hired were also excellent. The work was completed on time and within budget. They are truly a great pair to work with from start to finish.

"Amazing" would be an understatement for Maichee and Renee…read more First off, Maichee, who was our buyer's realtor. She is the epitome of poise, professionalism, likability, high EQ and high IQ and mostly, a genuine kind person. Extremely competent and meticulous. Hands down the best buyers realtor we've ever worked with. She found us our dream home, walked us through every step, recommended handy man, pool company, electrician, etc. She is like ChatGPT in human form. We absolutely adore Maichee. Second, Renee White was our selling agent. She is truly a boss lady! She knows real estate inside and out, and can probably sell just about anything. She's so charming and funny, yet so professional and "on top of her game" at the same time. Her entire team (Darlene, Michaela, Issac, etc) are all wonderful. They basically took charge of our house, made the necessary improvements, strategically got as much foot traffic as possible. Our house was sold very quickly to the perfect buyer. It was so seamless for us. We are so grateful to have found both these beautiful ladies to represent us. It doesn't get any better than these two!

Kudos to Renee White and her team at Keller Williams Realty who delivered an exceptional experience…read morein directing the sale of our home in Walnut Creek. Every step from the start with our initial contact, through the pricing, staging, marketing and closing was professional and well organized. Renee's communication skills are excellent. She is honest, patient and knowledgeable about the current market, successfully guiding us to the closing. In addition, her team worked well in support of her efforts to keep the entire process moving smoothly. We couldn't have asked for a better experience!

We worked with Jenny for a year, and throughout that entire time, she was always just a text…read moreaway--always quick to respond and incredibly supportive. She played a huge role in helping us take the big leap into homeownership. From the start, she took the time to truly get to know us and understand what we were looking for in a home, while also giving us the space to explore options we liked. Jenny consistently had our best interests at heart. She brought so much knowledge and experience to the table--things we wouldn't have known to look out for as first-time buyers. Thanks to her expertise, we were able to negotiate to have all of our closing costs covered, which was a crucial part of making our starter home possible. We're so grateful for everything she did for us!

Jenny was recommended to me when I was looking to purchase a home. Jenny is genuine, knowledgeable,…read moreand so very flexible to accommodating to my work schedule. When I was considering looking outside of the area, she paired me up when another realtor to view properties outside of the area, all the while still helping me. Jenny worked well with my loan officer and the listing realtor. She advocated for me in negotiating favorable terms. This is my first home purchase, and I am so grateful I got to work with someone who genuinely cared about me. She conveyed clearly on how strong my offers were, and set realistic expectations. Jenny's professionalism, tenacity, and well established relationships in the industry made my experience pretty seamless. Jenny was patient in walking me through the process. I strongly urge anyone looking to purchase a home to reach out to Jenny. I really thought this could not happen for me. I feel more secure with my future. Thank you Jenny!

One year ago, Laurie sold my elderly parents home of 55 years which was a difficult move for me and…read moremy family for many reasons. At that time Laurie not only guided us through this difficult transaction, but offered and recommended resources that we have used throughout extended family in multiple situations.They had moved to Rossmoor community which had been a dream of my moms. Sadly my mother passed away within a year, and we had to sell their beloved apartment. Laurie was once again an amazing partner. She took all of the stress and burden from me, and made this transition as easy for me and my family as she possibly could. Her expertise made for a quick sale with very good results. I couldn't ask for a better partner in this journey of selling my parents' homes. I have no hesitation giving Laurie my highest recommendation!

IMs Berry was the realtor in the recent sale of my house. I selected her because she and her…read morecolleague told me what I wanted to hear in regard to what the house would easily sell for in today's market.. Ms. Berry asked me to do a dual representation offer for another client she had and I foolishly agreed. Once She wrote the offer for her other client I feel she did not represent me any longer but was acting primarily on their behalf. Ms Berry was condescending and rude to me on several occasions. She.provided poor customer service and I ended up getting a good amount less than we originally discussed. I highly recommend you do not have Ms Berry do a dual client sale representation process based on my bad experience.

Chris Rousset and his team was representing me to buy a house recently. He is my number one for all…read morethings real estate. I had an exceptional experience from start to finish. The team was professional, knowledgeable, and truly went above and beyond to deliver outstanding results. Their attention to detail, excellent customer service, and commitment to quality exceeded all of my expectations. If you're looking for reliable, professional, affordable, and high-quality services, this is the company to choose. Communication was prompt, the process was seamless, and the final result was exactly what I was hoping for. It's refreshing to work with a business that genuinely values its customers and takes pride in delivering excellence. I highly recommend this company to anyone searching for top-rated services, trusted professionals, exceptional quality, and outstanding customer satisfaction. It's easy to see why they have earned such a strong reputation. I will definitely be returning for future services and recommending them to family, friends, and colleagues.

My partner and I had been searching for our first home together when we came across a listing and I…read moreimmediately reached out to Christian Rousset. Nothing could have prepared me for how amazing and relieving the entire process would be--from the application, to meeting him, to stepping into what is (in a few short days) our new home. From the start, there was a clear sense of mutual understanding, and I could tell through the experiences he shared from his life and career that his passion for realty runs deep. It was obvious we were in the best hands. Christian is a natural at creating structure and clarity, making the process organized and stress-free, while also encouraging us to lean on him for any questions or clarifications. What stood out most was his attentiveness--he never missed a detail, always followed up promptly, and made sure we felt fully informed at every step. He is personable, kind, and genuinely cared about ensuring we had all the information we needed. He was also easy to negotiate with, especially regarding our pets, which made the process feel fair and accommodating. I've often been standoffish when it comes to communicating with realtors, but I was in awe of his approach both professionally and personally. He consistently met my partner and me in the middle, showing patience and understanding every time. He also made it clear that he was always available--whether over the phone or through a quick message--which gave us complete confidence throughout. Above all, I am deeply grateful for his ability to balance professionalism with empathy, negotiating fairly so that each of us felt respected, heard, and satisfied. Christian made what could have been an overwhelming experience feel seamless, and I can't imagine having gone through it with anyone else.

Mary was fantastic. I called her with a fairly complicated San Francisco landlord/rent-control…read moresituation, and within about 15 minutes she understood the issue, clearly explained my options, and gave me a very practical path forward. What impressed me most was that she didn't try to turn it into a paid engagement. She genuinely felt I could handle the next steps myself and likely saved me a significant amount in legal fees. Knowledgeable, direct, generous with her time, and incredibly helpful. I would absolutely recommend Mary.

Whether you have basic questions or are in need of in-depth advice for your home, Mary is your…read moreanswer!! We are so grateful for Mary's help in tackling some gnarly residential zoning issues in Pleasant Hill. She made herself readily available for questions after hours and on weekends; that level of communication with someone of her expertise is truly invaluable. We are blessed to have Mary in our corner.

Kathrine is one of the most generous, dedicated, loyal, and supportive people I have ever met. She…read moretruly cares -- not because of her profession, but because she genuinely believes in people. She sees people unconditionally, listens unconditionally, and speaks unconditionally, always finding the positive in every negative, all while smiling. We didn't have much and were faced with financial difficulties and what felt like roadblock after roadblock. At times, it seemed like we would never get into a home -- but that never discouraged her. She went above and beyond to help our family, and she continues to be there for us to this day. We are so incredibly grateful for her. Kathrine, I truly thank you for the continued help, knowledge, and guidance you have shared with my family and me. Thank you for everything you have done and continue to do. Every day, this world gets a little better because of you! I look forward to working with you again J. Singh

Katherine is a new agent and it shows. She was initially super nice and responsive but then slowly…read morestopped returning my calls once I told her my budget was $500k. After this happened I looked into her history and it looks like she was only part of one listing in Vallejo and it sold a few months later to another agency, which means she lost the listing. I don't recommend working with her.

I can't say enough good things about Linette. I met and spoke with several realtors before meeting…read moreher, and she was the one. Incredibly smart and knowledgeable, she gave honest opinions and made me feel like I was in the best hands--with both her and her team. I knew they would do everything possible to make the sale of my house not only profitable but also enjoyable. Since then, I've reached out to Linette several times with questions about the real estate market, and even when I had concerns about a neighbor potentially affecting my property value. She has always been responsive, caring, and generous with her time. I'm so glad I was referred to her. I recommend her to everyone I meet who is in the market. As long as I live in the Bay, she will be my go-to for all my real estate needs. Look no further!

Linnette sold our Oakland house and we are super satisfied. She listened to us and our wishes and…read moreneeds, used her crack team to get our place ready, communicated and responded with us in a timely way, produced a great listing and brochure, and handled a ton of details in an easy, light-hearted manner that made the whole process fairly light work for us. Selling can be stressful and she made it all better. We highly recommend her as an agent, a total pro, and as a wonderful, easy-going person. We would work with her again in a heartbeat.

We were totally overwhelmed by the prospect of selling our mother's unit in Rossmoor, but…read morefortunately found Drew who guided us through the entire process in a professional and seamless manner. Drew has an extensive list of resources and helped us find movers, painter, carpet layer, handyman, house cleaner, a stager, and a photographer and got the unit on the market in less than a month. We had been trying to do this for at least a year. He knows the market, and his estimates for the cost and timing of the work were spot on. We recently closed on the unit at a price that met our expectations, and his communication with us throughout was exceptional. If we ever decide to move to Rossmoor, we'll definitely look to engage with him again. Drew is an exceptional real estate agent and we highly recommend him.

Upon the passing of my Mother, it was my responsibility to sell her condo. I was unsure of how to…read moreeven begin. I went into the Rossmoor Administrative office to inform them of her passing. A resident overheard my conversation and asked me if I had a realtor. I told her I didn't. She said she didn't want to impose but knows a realtor who both sold her a condo and helped her purchase another one. She gave me the name Drew Plaisted. She said he specializes in the Rossmoor community. I generally don't take a strangers suggestion without doing some research first. All my research led me to realize that he was certainly worthy of me meeting with him. My wife and I met with him at my Mothers condo. It was readily apparent that he was knowledgeable about the market, the Rossmoor community and my mother's specific floor plan. More than just the business end of our meeting we saw that he was genuine, personable and deeply committed to helping us when we really needed someone. Drew gave us suggestions to improve the condos marketability. We hired the contractors that he suggested and came to realize that they too had pride in how they did their jobs. The condo recently closed. I know that there are a lot of moving parts in a real estate transaction and was prepared for some hiccups. I must say there were ZERO problems and the whole process was seamless. I HIGHLY recommend Drew! My entire family cannot thank him enough for the care that he showed us during these difficult times.