I have had a positive experience with this company for years. The technicians are highly trained…read moreand professional. Recently one of their techs, Graydon Damron, came in for a yearly matainence on my RO system, and he provided great service, going the extra mile and efficiently finishing the job. And, with a smile!!! Thanks for great service!

They came and got the work done and the previous review no longer applies to the Water filtration…read moresystem.

Awesome company with big ideas to better the planet. Come and buy a cloud station here for…read morerefreshing water so you can feel good about the planet, your company, and yourself.

Anacapa Plumbing was excellent. They responded quickly, offered a fair price, and finished the job…read moreahead of schedule. Communication was clear throughout. Sharin came the next day to provide the estimate, and his trenching crew arrived early after confirming that timing with me. The plumbers, Torin and Nate, completed the work on time. I am completely satisfied. Dave

I hired Anacapa Plumbing for a residential plumbing project at my property, and unfortunately my…read moreexperience was very disappointing in the areas of management, scheduling, communication, and billing. To start, the work was scheduled to begin on a Monday between 8:00 and 10:00 a.m. I already was not thrilled with such a large arrival window, but I accepted it. What was not acceptable was that no one showed up and no one called. I rearranged my morning and ended up being late to my own job for no reason. There were also repeated communication failures during the project. At one point, I was told the water would be shut off on a Monday, so I had my renters make plans to be away so they would not be inconvenienced by having no water. Monday came and went, and the water was never shut off. Apparently their plans had changed, but no one communicated that to us. When they finally did shut the water off, it was handled in a way that created a completely unnecessary burden. On one occasion, the guest house was without water all day and overnight. On a different day, the main house was also without water all day and overnight. In my opinion, this was avoidable. I had already run the main line to both houses. They only needed to run piping from those lines to the water heaters. That work should have been staged so everything else was prepped first, with the final tie-ins done once the glue had cured, keeping the water interruption to maybe an hour or two. Instead, two families were significantly inconvenienced, and the attitude I got was that this was standard and no big deal. Another issue was professionalism on site. One of the workers was loudly yelling and swearing in the crawlspace, including repeated profanity. This was not a vacant construction site. This is a home where people live. I was grateful my wife and kids were not around to hear it. After the plumbing work was completed, I finished enclosing the relocated washer and dryer area by framing, insulating, and drywalling the space. When I finally hooked up the machines and ran a load of laundry, the room flooded because water backed up and poured out of the in-wall washing machine drain. I called Anacapa Plumbing, and since this happened just a couple of days after they finished the job, I expected a prompt and professional response. I was told someone would come that afternoon. No one came. Then I was told they would send someone the next day. A plumber eventually came while I was at work, stayed about an hour, and left without any communication. Hours later, I still had no idea whether the problem had been fixed or whether it was safe to use the washing machine. I had to call and leave a message to find out. Later I was told it was okay to use, followed by a $270 bill for that visit. The billing was another major issue. The original estimate was around $15,000. The final bill came in at about $20,000, plus the additional $270. That is roughly a 25% increase with no meaningful communication, warning, or explanation during the job. In fairness, I did add a small amount to the scope by having them run about 25 feet of hot and cold PEX with two shutoff valves, but I do not believe that justifies an extra $5,000. For context, I am a General Contractor and have been for 18 years. I often try out subcontractors on my own properties before using them on residential client projects. Anacapa Plumbing was one of several companies recommended to me locally. Based on this experience, I would not use them again, and I would not recommend them to others. P.S. Thorn was nice and a good worker.

Augies has been taking care of my soft water system for several years now and I couldn't be…read morehappier. They are knowledgeable, efficient and very fair.

Having just moved into a new home has posed some issues which include some older items such as a…read morewater softener. We called one company and was told the softener was no longer softening our water and we would have to spend $6000 to replace it. We were very surprised, so we called Augies Water Systems, the name and phone number that we found on the water softener. A technician came out and looked at our existing units. His conclusion was that the water softener was indeed softening water. He replaced a few items for around $30.00 and a service fee and suggested we have the units checked annually. He was on time and quite thorough with his visit. We were so impressed and lucky we had called this company. I would highly recommend Augies Water Systems. I wish all companies were as competent and honest as they are. I have no misgivings who I would use for the maintenance of my unit in the future!!! Sherrie Anderson

We used this company to install reverse osmosis and a whole house filtration. We liked the vibe and…read morethe Offer better than the big guys. So far I'm happy and all is well!

I am using Pure Lux's shower filter. The water is so much more pleasant on my skin. Already I can…read moresee a difference in my hair--it's a lot shinier and hopefully within 3 months or so i will have far fewer split ends. So far i am really pleased with this product!

I live close by and walk my dog by this business several times a week…read more Everyone at this business has been extremely helpful and friendly, even before I was a customer. This helped me to choose them when it came time to service my system. Even though I didn't purchase my Reverse Osmosis system from them, they treated me like a long time customer. Today Will showed up right on time, was extremely cordial, honest, professional and efficient. He explained every step of the process to me. Even giving me a heads-up to prepare my pup for loud noises. This has been one of the best customer service experiences in memory, and I'm no spring chicken. LOL I will definitely use them from now on!

Best tasting water in town! Super friendly staff and owners are amazing! Always there for you if…read moreyou need them! Thank you so much!

My soft water stopped being soft. I called and a service person came and pronounced nothing…read morewrong--and left. So I called another service and have soft water again. The new service tested the water repeatedly with chemicals to determine the degree of softness, a reassuring process.

The absolute best. Just had a new soft water system installed by service technician Mike McClain…read more What a great job he did. Totally professional. Light years ahead of what I previously had. The price is very affordable, and that's a big plus as well. Thank you.