Anacapa Plumbing was excellent. They responded quickly, offered a fair price, and finished the job…read moreahead of schedule. Communication was clear throughout. Sharin came the next day to provide the estimate, and his trenching crew arrived early after confirming that timing with me. The plumbers, Torin and Nate, completed the work on time. I am completely satisfied. Dave

I hired Anacapa Plumbing for a residential plumbing project at my property, and unfortunately my…read moreexperience was very disappointing in the areas of management, scheduling, communication, and billing. To start, the work was scheduled to begin on a Monday between 8:00 and 10:00 a.m. I already was not thrilled with such a large arrival window, but I accepted it. What was not acceptable was that no one showed up and no one called. I rearranged my morning and ended up being late to my own job for no reason. There were also repeated communication failures during the project. At one point, I was told the water would be shut off on a Monday, so I had my renters make plans to be away so they would not be inconvenienced by having no water. Monday came and went, and the water was never shut off. Apparently their plans had changed, but no one communicated that to us. When they finally did shut the water off, it was handled in a way that created a completely unnecessary burden. On one occasion, the guest house was without water all day and overnight. On a different day, the main house was also without water all day and overnight. In my opinion, this was avoidable. I had already run the main line to both houses. They only needed to run piping from those lines to the water heaters. That work should have been staged so everything else was prepped first, with the final tie-ins done once the glue had cured, keeping the water interruption to maybe an hour or two. Instead, two families were significantly inconvenienced, and the attitude I got was that this was standard and no big deal. Another issue was professionalism on site. One of the workers was loudly yelling and swearing in the crawlspace, including repeated profanity. This was not a vacant construction site. This is a home where people live. I was grateful my wife and kids were not around to hear it. After the plumbing work was completed, I finished enclosing the relocated washer and dryer area by framing, insulating, and drywalling the space. When I finally hooked up the machines and ran a load of laundry, the room flooded because water backed up and poured out of the in-wall washing machine drain. I called Anacapa Plumbing, and since this happened just a couple of days after they finished the job, I expected a prompt and professional response. I was told someone would come that afternoon. No one came. Then I was told they would send someone the next day. A plumber eventually came while I was at work, stayed about an hour, and left without any communication. Hours later, I still had no idea whether the problem had been fixed or whether it was safe to use the washing machine. I had to call and leave a message to find out. Later I was told it was okay to use, followed by a $270 bill for that visit. The billing was another major issue. The original estimate was around $15,000. The final bill came in at about $20,000, plus the additional $270. That is roughly a 25% increase with no meaningful communication, warning, or explanation during the job. In fairness, I did add a small amount to the scope by having them run about 25 feet of hot and cold PEX with two shutoff valves, but I do not believe that justifies an extra $5,000. For context, I am a General Contractor and have been for 18 years. I often try out subcontractors on my own properties before using them on residential client projects. Anacapa Plumbing was one of several companies recommended to me locally. Based on this experience, I would not use them again, and I would not recommend them to others. P.S. Thorn was nice and a good worker.

Augies has been taking care of my soft water system for several years now and I couldn't be…read morehappier. They are knowledgeable, efficient and very fair.

Having just moved into a new home has posed some issues which include some older items such as a…read morewater softener. We called one company and was told the softener was no longer softening our water and we would have to spend $6000 to replace it. We were very surprised, so we called Augies Water Systems, the name and phone number that we found on the water softener. A technician came out and looked at our existing units. His conclusion was that the water softener was indeed softening water. He replaced a few items for around $30.00 and a service fee and suggested we have the units checked annually. He was on time and quite thorough with his visit. We were so impressed and lucky we had called this company. I would highly recommend Augies Water Systems. I wish all companies were as competent and honest as they are. I have no misgivings who I would use for the maintenance of my unit in the future!!! Sherrie Anderson

I have had a positive experience with this company for years. The technicians are highly trained…read moreand professional. Recently one of their techs, Graydon Damron, came in for a yearly matainence on my RO system, and he provided great service, going the extra mile and efficiently finishing the job. And, with a smile!!! Thanks for great service!

They came and got the work done and the previous review no longer applies to the Water filtration…read moresystem.

The absolute best. Just had a new soft water system installed by service technician Mike McClain…read more What a great job he did. Totally professional. Light years ahead of what I previously had. The price is very affordable, and that's a big plus as well. Thank you.

The very poor Rayne sales agent failed to tell me that there would be a chemical taste to the water…read moreand that the system would have to be turned off before the plants in my yard could be watered, once the system was installed, and that a financing plan to pay for the system was available. The very poor Rayne installation technician did not notify me that the water to my home would be turned off for a half an hour to install the soft water system. The very poor Rayne office director failed to return any of my calls asking for assistance regarding the soft water system. Generally, when the Rayne office number is called the office staff immediately say 'Hold Please' and put the call on hold without giving the customer a chance to ask to speak to a specific staff member. When I gave the Rayne office staff my credit card number over the phone to pay a bill, later the office staff could not find a record of my transaction and I had to again give them my credit card number. If I had it to do over, I would NOT purchase a system from Rayne! They are incompetent!

Sol Wave generously donated water for a local fundraising event benefiting our non-profit. Their…read moreentire team was incredibly kind, responsive, and easy to work with throughout the process. We truly appreciate their willingness to give back and support our local community.

Sol Wave Water generously provided 10 water stations once again for the SB Senior Expo. The 1300…read moreparticipants enjoyed staying hydrated while they visited over 140 vendors sharing information, health screening, resources, swag, and connections. We are grateful to Sol Wave for continuously supporting the elderly in our community. Thanks Lori & Steve! You are the best.

Intall it, forget it and keep enjoying clean water! Dan…read moreHillard is my local rep and he is a expert when it comes to water systems. After 11 years I am installing a new system. Love LIfeSource

Nothing happened with Life Source. They did not offer alkaline water in jugs to be delivered. They…read moreonly install a whole home water system (very expensive) not what I was looking for.

I ended up choosing Pro Water Solutions for a whole-house water softener system and reverse…read moreosmosis, and I couldn't be happier with the experience. From the very first phone call, Brad was responsive and promptly returned my call. When he came out to assess my home and provide an estimate, he took the time to thoroughly educate me on my water quality and the available solutions. I left that visit feeling much more informed and confident in my decision-making. After comparing a couple of other quotes, I decided to go with Pro Water Solutions--and I'm glad I did. Brad's knowledge really stood out. He tested my water, along with the bottled and filtered water we had been using, and the results were honestly shocking. Installation was scheduled and completed in less than a week after I gave the go-ahead. Daniel, the installer, was excellent--professional, detail-oriented, and made sure everything fit perfectly. He also walked me through the entire system and made sure I understood how to use it. Overall, a smooth, professional experience from start to finish. Highly recommend.

We met with all of the big name companies for a whole house and RO system and decided to go with…read morepro Water Solutions. We first met with Brad and he was honest and answered all of our questions. We were able to get a brand new salt system and a RO system at a great price compared to the other companies. The install went smoothly and everything was done in a timely manner as promised. I've already referred a couple friends and they proceeded to work with them as well. So far so good with our system. Highly recommend Pro Water Solutions. Thanks for everything!

Tyler thank you so much for everything!!! ... So -- Super excellent experience today with Gabriel…read moreof Puragain! He was able to figure out how to install it with an awkward angle and space! He had to drive back to Oxnard and back to Valencia to pick up parts and materials for the job but still kept a positive attitude! That impressed me. Very professional and polite and patient! The quality of his work is amazing! Very clean, detailed, thorough, and skilled! I just showered and felt the difference already with the water! Thanks Puragain!!!

Tanner was a pro and very informative A pleasant person to help represent an amazing company…read more Great service , quality and value!! 5 stars !!!!

I must say that if I ever have any more soft water system problems that I will call pure water,…read morefiltration, and specifically ask for Brandon for my needs! I recently had a situation where the salt was not going down in my brine tank and the water didn't feel soft in the shower any longer. Brandon asked me for a couple pictures and description of the situation and then instead of charging me $150 fee to come out and fix it (which many might do)... He verbalized to me over text what amounted to a five minute fix. Just don't find people in this world today who are that kind anymore and I greatly appreciate Brandon and Pure Water Filtration for their kindness. There is no need for me to get competing offers anymore from Yelp... Pure Water Filtration is my one stop shop for my soft water system needs Do you won me over thank you!!!

I spoke with Brandon about installing a new drinking water system. He briefly explained things to…read moreme and mentioned that he was driving and would contact me later. However, I have not heard back from him since then. I also tried calling and messaging him several times afterward, but I did not receive any response. This makes me concerned about whether prompt support and service would be available if there were ever an issue with the system in the future.

Absolutely amazing delicious tasting clean RO purified water! Highly recommended…read more Everyone that I have encountered working has been super friendly and polite. I like that you can see the actual water filtration system. Peace of mind to know that you're actually getting filtered water. 70 cents for a gallon of RO in 2025 Super convenient location with loading area. Free samples while you fill!

Lalo, the owner is top notch. Friendly, helpful, makes refilling my 5 gallon jugs less of a chore…read moreand more of a social visit. Been going to this place for over 10yrs now, my go to place.