Augies has been taking care of my soft water system for several years now and I couldn't be happier. They are knowledgeable, efficient and very fair. read more

Having just moved into a new home has posed some issues which include some older items such as a water softener. We called one company and was told the softener was no longer softening our water and we would have to spend $6000 to replace it. We were very surprised, so we called Augies Water Systems, the name and phone number that we found on the water softener. A technician came out and looked at our existing units. His conclusion was that the water softener was indeed softening water. He replaced a few items for around $30.00 and a service fee and suggested we have the units checked annually. He was on time and quite thorough with his visit. We were so impressed and lucky we had called this company. I would highly recommend Augies Water Systems. I wish all companies were as competent and honest as they are. I have no misgivings who I would use for the maintenance of my unit in the future!!! Sherrie Anderson read more

Augie's has been our go to for all our household water system needs for many years. Appointments are quick and easy to make, their service folks are prompt, knowledgeable and courteous, and prices are reasonable. They will tell you honestly when things need replacing, without a constant upsell. We have purchased and had installed by Augie's, 2 water softeners and 2 ROs over a 20 year period, always industrial quality, no frills, durable units. They also check our water quality and service everything once a year - never have any problems. I'm glad we have Augie's! read more

Augie's does it again! In Goleta, they were our wonderful Water Systems Vendor for nearly 30 years. First providing rental softener and reverse osmosis units to us; eventually we purchased from them with maintenance contracts. Pure, WONDERFUL water (we had samples 3rd-party laboratory tested to ensure no pesticides, contaminants, harmful minerals, etc.) which tasted great and was easy on our (horribly damaged then replaced plumbing). Awesome prompt service and such a kind hands-on *owner managed* business. Moved to the Santa Ynez Valley (where the drinking water tastes even more heinous than that of Santa Barbara). Called Augie's; could they service this area? Absolutely! Once again we have superb quality RO drinking water and a softener which not only works well but will protect our plumbing, too. Free huge smiles (beneath masks) AND scrupulously perfect "pandemic infection control" practices from our installation team of three. Thank you, guys. You hit it out of the park again and we cannot recommend you highly enough. read more

I am an Augie's client for life and highly recommend! Professional, responsive, reliable, respectful, knowledgeable, friendly, efficient, honest... it's so wonderful that a family business continues on! Thank you Nick for getting us back on line with soft water and the tune up to the RO. read more

Told us what they were going to do, did exactly that, reasonably priced, efficient, on-time, we highly recommend!

Pretty impressive! Augie's came and and installed a new water softener for me in under an hour. Geoff was professional and answered all of my questions. Very easy to work with, will be a client for life! read more

We had an Augie's water system installed in out residential house and our tank was over-flowing so we called for repair. John (the owner) refused to service our house stating we didn't pay our last service bill in full. He said we only paid $10 from a $75 bill. I asked him why we paid such an odd amount and he claimed it was because we didn't like his service. Fortunately I keep records and found two checks written on the same day. One was for $75 and the other $10 for additional parts installed. I texted John a copy and left voicemails with no response. I then went to his office to try and straighten things out in person. Instead, I was accosted and told "you should pay your bills." I was literally standing there will all documentation proving payment was made but he refused to look at it. He appears to be of the breed that cannot admit he is wrong! I feel insulted as a good-standing customer and the whole experience was really bizarre. It all worked out great for us in the end. We tossed the old unit and ordered a better one on the internet - prime shipped & installed for half of what he would charge! And he is accusing us of being a rip-off? The company we bought it from has videos on their website showing how to install yourself, or you can have a plumber do it (should be 1.5 hrs labor if your pipes are already setup for a softener.) We got a whole house system - 48,000 grain capacity system with an UPGRADED 10% cross link resin. It came with a self install kit and 1.5 cubic feet of resin in the tank. This is an updated review, the new system has been running for months and everything is perfect. read more

They are great with service and all the other companies sell technology you don't need. I have allergies and dry skin so I need to make sure that my water is good and also softener works. I bought a system that claimed technology was set up to save water. Well little did I know that it needed to be repaired constantly - not to mention I never had soft water from day one! Auggie's is price competitive with a 10 year warranty!.. read more

Jason and Nick Cordero (owners) are pros. I have an Augie's RO system and water softener at my house and they both work great. They are honest, hardworking, and do quality work. No BS or upselling with these guys. Keep up the great work! read more

I've had Augie's RO systems in my past two homes. They have always been very professional. The installations I've had were not your typical situations yet Jason was quick with solutions. I highly recommend Augie's. Also, I really like that it is a small, family owned and operated business. read more

I can't say enough good things about Augie's Water Systems. They are experienced, expert, thorough, responsive, and honest. Their pricing is reasonable too. Augie's is a second generation family business. They really care about their reputation and customers. They are in it for the long term. I had a water softener that was malfunctioning. They got back to me the same day and sent a technician a day or two later. He fixed the problem for no more than the service call charge. He offered more advice and education that I expected, all of it aimed at making me more informed and less dependent. I really appreciated it. The water softener is one piece of equipment in my home that is a "black box" to me. Twice thereafter, when I still had doubts about it, I called Augie's and John got back to me the same day. We discussed the potential issues. He could have offered to sell me on replacement parts and more service. Instead, his approach was conservative. We gave my system time to cycle through the water in the pipes. I dropped off water samples for him to test. All of this proved my system was functioning well (and I was too impatient/fearful to be comprehending the situation accurately). It doesn't get any better than this! read more

As a retired Plumbing Contractor in business for over 25 years, I always used Augies for my customers for any water system I didn't feel comfortable doing myself. Their professionalism and quality of work are as good as it gets. When they do your job you can rest assured you have the best in their field at a very reasonable rate. No waste of time guessing the next move in their repair or install. My own water softener needs some attention & Augies is the answer to my concerns. Don't hesitate if you need any water solution to the Santa Barbara area hard water issues or any issue, these guys will diagnose & solve any water issue you are in need of. read more

Moved to Santa Barbara area 3 years ago and like all city's by the sea tap water is heavily treated. We heard of Augie's from a friend and so glad we did. Our RO system, unlike any you can find online, is custom to the specific water in the area. Water tastes better than bottled, and the service is excellent. They even send you reminder cards when its time to change filters. Also, it is refreshing to spend our money at a locally owned family business, which is hard to come by these days. read more

I highly recommend Augie's water. The owner and technicians were nice, professional, and knowledgable about the systems and water condition in the area. They installed RO and water softener in a timely manner. Everything got cleaned up with no issue at all. Water is clean and has a great taste! Augie's is excellent to deal with, very professional and always on time. Very happy with my experience and system! read more

Jason came out and drank our water and knew immediately from our area and taste that our water was high in chlorine, he installed a carbon filter within an hour and it was done, great communication, customer service and speed. read more

I called Augie's 2 months after my plumber installed one of their water softeners because it wasn't using much salt and I thought it might not be working right. I was very happy to hear that it is working perfectly, it's just twice as efficient as our old machine, runs less often, and is WAY quieter (the old one used to wake us up). I was also impressed that when we were playing phone tag, they always called back when they said they would, they scheduled a time to come out very soon after my call, they showed up when they said they would, and they were really nice when they got there. They also fixed something else that wasn't even the reason for my call and that I didn't realize needed it, at no charge. I also love that it is a family owned local business. Jason came out. He is Augie's grandson. His dad runs the company and he and his brother work there. He told me he is probably the one who built my machine. Love buying local, especially when the product and the service are so good! read more

I have been using Augie's for about ten years. We had an RO system installed by Augie's in our home. The technician, Jason was very nice and professional. The system works great and the water is delicious. I highly recommend Augie's. Their customer service is excellent. read more

I needed my water softener fixed and when I called them they were very knowledgeable, professional, provided excellent information, and promptly scheduled an appointment. Although they did not service my water softener, they were courteous and friendly. If needed in the future, I would have them service my water softener. read more

I have used Augie's to install a water softener in my Ventura home as well as in my parents home in Carpinteria. Both times the guys were professional, did an excellent job, and we couldnt be happier with the quality of our water. If you are considering a soft water system look no further as these guys are the best. Also, who doesnt like supporting a local family business? read more