Anacapa Plumbing was excellent. They responded quickly, offered a fair price, and finished the job ahead of schedule. Communication was clear throughout. Sharin came the next day to provide the estimate, and his trenching crew arrived early after confirming that timing with me. The plumbers, Torin and Nate, completed the work on time. I am completely satisfied. Dave read more

I hired Anacapa Plumbing for a residential plumbing project at my property, and unfortunately my experience was very disappointing in the areas of management, scheduling, communication, and billing. To start, the work was scheduled to begin on a Monday between 8:00 and 10:00 a.m. I already was not thrilled with such a large arrival window, but I accepted it. What was not acceptable was that no one showed up and no one called. I rearranged my morning and ended up being late to my own job for no reason. There were also repeated communication failures during the project. At one point, I was told the water would be shut off on a Monday, so I had my renters make plans to be away so they would not be inconvenienced by having no water. Monday came and went, and the water was never shut off. Apparently their plans had changed, but no one communicated that to us. When they finally did shut the water off, it was handled in a way that created a completely unnecessary burden. On one occasion, the guest house was without water all day and overnight. On a different day, the main house was also without water all day and overnight. In my opinion, this was avoidable. I had already run the main line to both houses. They only needed to run piping from those lines to the water heaters. That work should have been staged so everything else was prepped first, with the final tie-ins done once the glue had cured, keeping the water interruption to maybe an hour or two. Instead, two families were significantly inconvenienced, and the attitude I got was that this was standard and no big deal. Another issue was professionalism on site. One of the workers was loudly yelling and swearing in the crawlspace, including repeated profanity. This was not a vacant construction site. This is a home where people live. I was grateful my wife and kids were not around to hear it. After the plumbing work was completed, I finished enclosing the relocated washer and dryer area by framing, insulating, and drywalling the space. When I finally hooked up the machines and ran a load of laundry, the room flooded because water backed up and poured out of the in-wall washing machine drain. I called Anacapa Plumbing, and since this happened just a couple of days after they finished the job, I expected a prompt and professional response. I was told someone would come that afternoon. No one came. Then I was told they would send someone the next day. A plumber eventually came while I was at work, stayed about an hour, and left without any communication. Hours later, I still had no idea whether the problem had been fixed or whether it was safe to use the washing machine. I had to call and leave a message to find out. Later I was told it was okay to use, followed by a $270 bill for that visit. The billing was another major issue. The original estimate was around $15,000. The final bill came in at about $20,000, plus the additional $270. That is roughly a 25% increase with no meaningful communication, warning, or explanation during the job. In fairness, I did add a small amount to the scope by having them run about 25 feet of hot and cold PEX with two shutoff valves, but I do not believe that justifies an extra $5,000. For context, I am a General Contractor and have been for 18 years. I often try out subcontractors on my own properties before using them on residential client projects. Anacapa Plumbing was one of several companies recommended to me locally. Based on this experience, I would not use them again, and I would not recommend them to others. P.S. Thorn was nice and a good worker. read more

Called them out for a washing machine drain clog in a confined space. Our plumber was amazing, He contorted himself to get the job done. I can not say enough good things about this companies employees. read more

We're very pleased with the work Robert from Anacapa Plumbing did in installing our new hot water heater. He was diligent, thorough, and professional in assessing the problems with the old heater and worked tirelessly thru challenges our property presented with the installation of the new heater. Robert was pleasant and patient thruout the additional time needed to update our prior equipment in order to install the new heater. We've had several previous experiences with Anacapa Plumbing and have been very pleased with every job they've done for us and feel the charges for their work in each case has been very fair. read more

Writing my first Yelp review to share my experience with Anacapa Plumbing -- unfortunately, it's been very poor. I originally reached out for an inspection and quote, even sending detailed photos of the problem areas before scheduling. A week later, someone unexpectedly showed up at my door for the inspection. I never confirmed a time, but fortunately I was home and the technician was helpful, assuring me the office would follow up with next steps. That was three weeks ago. Despite multiple calls and repeated promises from reception that I'd hear back "later today," I've received no updates. My original issue is still unresolved, and the lack of communication has been extremely frustrating. On to the next plumber! read more

The rare plumbing company in Santa Barbara that can handle any job at all! They had a rough job to do in a 100 year old house and they handled it very well. We have been using Anacapa Plumbing for several years because they are competent and very fair. Responsive and available. They have several skilled plumbers...all capable of dealing with anything you toss at them! Try Torrin is easy to work with. read more

Anacapa Plumbing - New kitchen faucet in a 100 year old house! - Plumbing Near Me - Santa Barbara, California

This is not a new service review per se but rather a continuation of my previous review ... I am happy to report that I received a call from Jeff of Anacapa Plumbing, on 2/14/2025, apologizing for the (lack of) customer service I had received from him. In exchange for the apology, he asked that I remove my previous review. Although I very much appreciate the late apology (better late than never), I told him that I will keep my previous review; since everything I wrote, did happen. I hope that their future customers will have a better experience than I did and that moving forward, I see nothing but great reviews for Anacapa Plumbing :-) read more

I had work done by two different Anacapa plumbers. Both showed up exactly on time, were friendly and respectful, and were efficient. Cleaned up the workspace afterward. Reasonable cost. Great service. Couldn't ask for more. Definitely my go-to from here forward. read more

Torin our technician was extremely competent and knew exactly what to do. We had a good conversation while he was working and he got everything repaired just right. He explained everything as he went along and cleaned up afterwards. read more

Unfortunately, I found Anacapa plumbing to be overpriced, their understaffed workers were stressed and unstable, and the quality of their finishing work to be sub-standard. We had an old water heater replaced with a tankless and added a water softener at the same time. The process from when they started to when they finished was almost three weeks. Their plumbers constantly complained (to me!) about not enough guys being on the job, and one of the plumbers was consistently screaming at the plumbing in our basement (I hate f**king plumbing!) so that our teen daughter didn't want to be left alone in the house while he was working. I asked the plumber to stop, and he apologized (only to start again soon after), and I communicated what happened with the owner as well (on multiple days, he was losing his mind in our basement, swearing at the plumbing, at his co-workers for their work, at his boss for understaffing the job, etc.). In the end, there were many, many unprofessional outcomes, including: leaving the condenser unit unplugged when they left for the weekend so there was leaking, connecting the wrong pipe backwards to the water softener (they told me "no charge" for that fix...), and a very unsatisfactory finishing on the piping that comes out of the house (looks really DIY). I hate writing bad reviews, but this has been the single worst company and experience I've ever had with someone working on or in our home. read more

Had a great experience with Anacapa Plumbing. Nate showed up on time with sufficient communication, was super professional, and explained everything clearly as he worked. He found the issue quickly and fixed it without trying to upsell anything. Fair pricing and solid work, I'd definitely call them again! Thank you!!!! read more

We needed a line unplugged. Quick service, good communication and problem solved. Plus, reasonable cost. Thank you for the 5 star service!

Anacapa Plumbing is consistently reliable in solving big and small plumbing issues. Jaime was the plumber who arrived right on time, and got right to work replacing some old equipment and got the guest bathroom back into working order. He explained what was needed clearly and efficiently went about completing the work. I appreciate his work ethics Very much read more

Our utility sink was completely backed up, with laundry and kitchen water, after a couple months of intermittent problems. Finally had to do something about it. Friday at 2pm we called, the owner checked with his crew and called back a few minutes later saying he could send someone over immediately. The technician was friendly and knowledgeable. He pumped the water out of the sink, opened a trap, snaked it all the way through the mainline and voila, problem solved. He did a thorough cleanup and I found the price to be on par with other plumbers we have used. I've found a new plumber. read more

We love these guys! We have had them here four times, all for different problems. Today, Nate was here. Just like all of the previous visits, the job was done perfectly, efficiently and at a good price. All of these guys are nice, knowledgeable and on time. We highly recommend them and they are now our first choice for our plumbing issues ( in an older house). read more

Jaime did an excellent job cleaning out our drain. he was on time and very efficient.

This was my first time working with Jeff and Anacapa Plumbing! Immediately he understood my complicated "leak detector system" that was sounding alarms and wasn't responding. He took his time with me (this is what I call excellent communication) and kept me at ease-- Two other plumbing companies had no idea what I was referring to! Jeff sent out his best guy, Ryan, who not only showed up on time (who's on time anymore?), was super experienced, knowledgeable and patient & kind to boot! So impressed by this guy. He diagnosed a hidden faucet leak, repaired it and then educated me on the detector-system and how to restore and operate it correctly! Ryan was Amazing!! Relief wasn't the word! Thank you Jeff, and thank you Ryan! You're now my #1 go-to plumber in the future. You know your stuff and your customer attention and communication was off the charts Awesome. Thank you for taking the time to calm me down and get me the help I needed. I'm so grateful to you both! read more

anacapa plumbing is our go to person at our home and my mom's hotel. We have them for many years. they always provide great service. We just had an emergency and they were able to come by quickly and fixed it right away. Torin was super fast to get our shower fix. Thank you very much. read more

I've never left a review until now, but I should have -- I've used these folks many, many times, often for sewer blockages but for other plumbing needs as well. Courteous, prompt, always good work. read more

As others have said, not the cheapest, but they're fair and trustworthy. We've had them to our house a couple of times now. First time was to fix a leaking garage sink, which my husband wasn't able to fix. They installed some new hardware and new faucet and the problem was resolved. Second time was to install a new bathroom faucet, which they attempted, but the one ordered didn't fit exactly right. Who knew it was such a pain to order a bathroom faucet? On the same trip, they also reconnected a bathroom sink faucet handle that my husband had disconnected at least a year ago, because we couldn't get it to stop leaking water. Again, some new hardware in strategic places and it was fixed. Our fixtures are all over 20 years old, so I think we will be seeing more of Anacapa in the future as these old fixtures start failing. read more

Robert arrived at the expected time, quickly assessed the issue, and got the repair done. He was polite and knowledgeable, and I would recommend him to anyone with a plumbing concern. I tend to call Anacapa first when the plumbing is amiss, and I have never been disappointed. The price has always been fair. read more

These guys rock! Had multiple problems in bathroom, toilet, sink, rusted toilet flange, roots in the pipes, they took care of it all! Fast, friendly knowledgeable service with results! Completely satisfied... my new goto plumbing service! Thanks! Mike T read more

Had a very bad leak on one my pipes that was connected to my laundry room. I reached out to the first plumbing company that came up on google ads, and the Plummer quoted me $2k to fix a leaking pipe and that the price could be higher if they found additional issues. I told him I wanted to get another quote. I reached out to Anacapa plumbing who was 1) extremely responsive and 2) quickly identified that I had both a leaking pipe ($400 fix) and a leaking water heater ($1600 fix). They even moved schedules around to help me quickly fix this, and ended up saving me probably multiple thousands of dollars. Kudos to Torin and the anacapa plumbing crew! read more

I write books on plumbing, and plumbing codes. I am also an extreme value shopper. To save money and for best quality, I do most of my own plumbing work, or hire affordable plumbers who I carefully monitor and direct to achieve a good outcome at low cost. Recently there were two plumbing problems I was facing that were just so critical, complicated and nasty that I just wasn't up for tackling them; I could see the whole nightmare and was dreading it: trying with a cheap plumber, having them fail, having to get in the worst part of the crawlspace myself and solder these copper pipe joints crushed hard against 90 year old wood, with the water off to the whole property for several hours, possibly starting the house on fire while the water is shut off-- So I called Anacapa, explained what the problem was...and they just efficiently and professionally fixed the leak. That was that. They re-routed the line for easy access and used these solder-free press fittings I'd never heard of. It is a pleasure to see their well-laid out new copper gleaming there in the darkest, most impossible corner of the crawlspace. I also needed a steel gas line re-routed through a very tight area with a bunch of tricky bends. I told Anacapa where I wanted it moved from and to and how. The guy from Anacapa showed up with all the parts needed to do it my way, but said if it were up to him he'd do with with this new flexible line instead. Then he almost magically made it happen, using his flexible stuff. I was a bit taken aback at the high hourly, but all I had to do was write the checks and the problems were solved. I hire a lot of tradespeople and this is rarely the case; usually its write the checks AND deal with a bunch of issues. Good plumbing is not cheap, but honestly, I think Anacapa was the least costly solution, taking all factors into account. Plus I probably added two weeks to my life span by avoiding the stress of trying to solve these exceptionally tricky plumbing problems myself. read more

Anacapa Plumbing - The leak, oh joy--Note that pipe is pressed and held against wood. Immediately above are floor joists, thing below is a drain line. - Plumbing Near Me - Santa Barbara, California

sk and jaime did an excellent job in fixing the leak in my tankless hot water heater .i recemmend anacapa plumbing.

Jessi showed up and went right to work, got the job done quickly, and was super friendly. If I need another water heater installed, I'll hope to to work with someone like him again. He cleaned up after finishing and hauled away the old one. Our experience was exceptional. read more

Our technician Robert Crane was experienced, professional, friendly, honest, resourceful, creative, and persistent. Our water heater replacement involved some difficult challenges, and he tackled them effectively. read more

Emergency situation on a Friday afternoon! We were very impressed with Anacapa Plumbing! We have a 1909 house with a broken shower arm from inside the wall of our rental apartment with a new tenant arriving. We called Anacapa Plumbing, as we've used them before and our plumber friend couldn't come and did not work on weekends. Sharin answered the call immediately and gave us hopeful possibilities. After rearranging their schedules we were told he'd have a technician on it. We then got a text from Anacapa Plumbing saying James will be out in 8 minutes. I couldn't believe it! James came out, diagnosed the situation, fixed the stripped pipe, replaced the parts and checked under the house for possible further damages. He gave a thorough and honest assessment and the price was more than fair. We would definitely call Anacapa Plumbing for our plumbing needs. Thank you Anacapa Plumbing read more

I've used Anacapa Plumbing three times now in 5 years. Each time has been great - very satisfied. The second time, Sharin the owner helped me choose a new tankless water heater to replace my broken one. He explained the pros and cons of different models, what installation would be like, etc. When the job was in progress a few days later he came by to check on how the technician was doing, verifying that it was being done right. (It was.) This most recent time Robert Crane was the technician. He was thorough, knowledgeable, carefully and respectfully responded to my questions, and most importantly, got the job done! I definitely recommend them. read more

Technician, Nate, showed up on time. He removed our 45 year old kitchen faucet that has been a geyser for a long time. The removal was the hard part. He had to stop part way through the removal, because he needed a special tool to cut the badly corroded old faucet off the sink. came back the next morning and finished in 1/2 an hour. No overtime required. Nice guy and nice work! read more

Good. Second time using them. Prompt, fast, and great service. They fixed my toilet and two sinks.

"Good on you," Anacapa Plumbing. It's when there's a complication in a situation that reveals much. Anacapa resolved the issue in a mutually agreeably way. Thank you. read more

Responsive, arrived on time, analyzed complexities of dual water tank system with recirculating hot water lines, communicated new code requirements, then ASKED ME how I wanted to proceed. After I gave authorization, bought the second tank, new copper, etc, within the hour, and repairs were efficiently completed same day. Then bill was emailed. It was 27% and 36% less than two other estimates I had obtained from highly recommended Santa Barbara companies that said two plumbers at $1000+ each would be required versus only one smart fast working trained plumber from Anacapa Plumbing. BTW: NEVER PAY FOR American Home Warranty Protection which is a scam. I paid over $4700 in monthly premiums, then was billed $100 for their chosen plumber who said work complicated, and left. Then I was told not authorized. read more

Big fan of Anacapa plumbing and highly recommend. We have had them come out to replace hose bibs, install reverse osmosis system, and fix our primary bathroom shower. The plumbers have been very polite and did a great job. We will use them as our go-to plumbing service from here on out! read more

Had a leak at the meter. Nate came out and pumped water out of the cement meter container, identified the leak, responsibly got approval to turn off the main water valve coming from the HOA well, changed a bad rubber gasket, and put it back together with no more leak. It was a simple fix, but I really appreciated Nate's friendliness, conscientiousness, and positive attitude. Nate is great! Thanks! read more

Four months ago, Anacapa replaced our water softener. Last week we used another company to check a faucet issue and radiant heat. To our surprise, they found, in the process of checking the water softener, that the softener drain hose was kinked and that the brine tank resin tank tubing was not connected, meaning that for the last four months we did not have soft water, while we thought we did. I would not recommend using Anacapa plumbing. Our negative experience should speak for itself. read more

Jim did a really great job replacing our garbage disposal unit. He was fast and friendly. Totally recommend his services to anyone. read more

Anacapa Plumbing - Plumbing Near Me - Santa Barbara, California

Update: I received a response from the owner of the business. I received a refund for the cost of the service. Because the owner of the business did his part to make things right, I am updating my review. Service is sometimes good and sometimes very bad. Anacapa Plumbing has done a good job on a few things, but lately I think they have gotten worse. They charged over $200 to attempt to unclog a drain (they were not able to fix it). Another time they broke the sewer clean out when clearing the drain line. They had broken the pipe fitting and just hammered the plug in. The plug fell out, and sewage spilled into the crawl space. read more

I used Anacapa plumbing for a small plumbing project. The crew was super friendly and professional, showed up right on time, and completed the work quickly. They did a great job cleaning up and total cost was exactly what I was quoted. Anacapa plumbing is now my "go to" plumber in town. read more

Thank you so much Torin - you are awesome! We really appreciate your knowledge, expertise, and kindness. It was a joy to have you in our home!Your honesty and straightforward approach meant a lot. You helped us so much and took great care of our home too! We can't recommend you highly enough! Thanks again! read more