Terrible service and NEVER on time. My mom was so late to her appointment that she was not able to…read morebe seen.

Not worth the hassle, they tell people who have disabilities they no longer are allowed to ride the…read moremits plus service.

The owner closed the business and has retired. I talked with him yesterday. I appreciated what he…read moreoffered over the years.

1 star for the quality of the car- the driver was very friendly and professional and deserves 5…read morestars. Website shows a Lincoln under Fleet and is described as "luxurious fleet of vehicles," and I was picked up in a black Impala Sedan that had crumbs in the seats and a trunk dirty with grass. I talked to the company owner who insisted the Impala was a 2020 and nice car, but I use airport service often and this was not an acceptable vehicle for this type of service- it did not have the feel of a high end, luxury vehicle inside, both in the quality of the interior nor the ride. I would recommend using another airport car service company if you are looking for the "luxury" experience this company claimed to deliver. The owner did apologize but did not offer anything further to compensate for the experience.

We used Reserve Car Services for both our rehearsal dinner and wedding and could not be more…read morepleased. The drivers were very polite and professional. The transportation came according to the schedule we requested, coming early and being in place when we needed them. The transportation was clean and luxurious making for comfortable transportation for both events. We highly recommend using Reserve Car Services!

From the owner: Reserve Car Services Inc. was founded in January of 2016 by an industry veteran of 10 years that…read morewanted to provide a premium experience at competitive pricing for our customers. We have operations in Indianapolis, Indiana and Champaign, Illinois areas. We are providing the highest level of customer service while meeting your needs with safe, dependable and affordable luxury transportation. RCS was started with the commitment to providing premium quality transportation service around. We are achieving this by finding new ways to maintain the highest quality of our service and preserving the loyalty of our customers. We work tirelessly, investing in the quality of our fleet and choosing the best drivers always trying adding value to our customers. RCS is currently servicing all major airports in the Indiana and Illinois areas. We place an intense focus on personalized service. Give us the opportunity to provide enjoyment, comfort, and security for weddings, business meetings and or special events.

The driver was very professional and the limo was even better than we expected, very satisfiedread more

From the owner: For the past 30 years, our locally owned company has been proudly serving you with prompt and…read moreluxurious limousine transportation. No matter the occasion, you can trust our certified and licensed drivers to get you to your destination safely, comfortably, and on time!

The best car service in Indiana! From the moment you make a…read morereservation to the drop off, it is five stars all the way! Easy and convenient online booking. We booked their service for our son to and from the airport. I received a text the night before with the driver's information - JP and picture. After dropping off our son at the airport, I received another text from JP letting me know he was dropped off. It's all in the details and this company goes above and beyond & we truly appreciate it! We have found a gem in JP and we will continue using his service for our son while he's at the University for the next 3 years! Our son's review: "it was really really good; JP was super fun to talk to and hes a really intelligent guy"

We have been using Luxury by DB regularly for a couple of years now and could not ask for better…read moreservice. Their cars are all very well maintained, safe and clean. The drivers are always on time, safe, personable and they go above and beyond to ensure a great experience. A couple of times we have had to make changes to our itinerary and they were able to accommodate. I would highly recommend Luxury by DB for any of your transportation needs!

0 is my rating. Supposed to be available 24 hours a day, but closed or not responding most of the…read moretime.

I wish there was a way to give negative stars. The woman answering the phones is extremely rude! My…read moreboyfriend called to get a cab and she hung up on him. I called back because she didnt give us an est. amount of time to wait. She hangs up on me again after saying 15 min. An hour an 15 min later I call back to say forget it and she starts talking shit to me. This service is always like this. Always takes forever and refuses to wait on anyone to go in somewhere. You have to call back and wait hours again. Rude. We will never call again for another cab. Richmond needs a new cab service. With this service as the only existing one, a new one would thrive in this town!!