Yesterday I was driving through Muncie on my way home. The drivers of Happy Taxi owned and ran by…read moreMatt Rouse and Nicole Ward. They ran a red light turning right, while I had the green light going straight and swerved into my lane. (Instead of the lane closest to him.) The driver then proceeded to honk while driving behind me me as I approached a red light. They ended up cutting into the left lane and then blocking my way and just sat at the green light for a good while. (I was scared they were going to get out with a gun) I didn't give them the satisfaction of honking. I continued to maintain my distance from them. As we approached a roundabout the driver rolled down their window and threw a large metal object at my car then sped away. This looks like it's happening multiple times a day to other drivers, where Happy Taxi is going around being dangerous for no reason. PLEASE be very careful if you see this van and keep your distance, this is honestly my first time ever encountering someone with this level of road rage when they were in the wrong.

I called all the other taxi and I can't get an answer I called that one and he helped us out I have…read moreno bad reviews for him he was kind and courteous and got us home safely

Would give zero stars if I could. There have been a few times I have had to to use this service…read morethrough my wilder days on Ball State campus. They will take 2-4 hours to drive somewhere 15 minutes across town, if they even do come. If they arrive, their vehicles are inexplicably unsanitary & smell strong of cigarettes & body odor. Very glad Uber & Lyft are putting businesses like PDQ in the dumpster. NEVER USE!

I actually did not know taxi service could be this bad. Currently stranded, was told 2 hours ago…read morethat the cab wouldn't take long at all. Called 30 minutes later and was assured that he'd be here "in a couple minutes." Went on BBB to file a complaint and they're not accredited so what's the point. On a final note, I'm pretty sure I woke the guy up each time I called. NEVER USE THIS COMPANY

The driver was very professional and the limo was even better than we expected, very satisfiedread more

From the owner: For the past 30 years, our locally owned company has been proudly serving you with prompt and…read moreluxurious limousine transportation. No matter the occasion, you can trust our certified and licensed drivers to get you to your destination safely, comfortably, and on time!

I gave him an hour and a half to get me to work on time. He said it would take an hour. He pulled…read moreup an hour and twenty minutes later. Didnt notify me at all. I had to call him. I had ten minutes to get to work when he finally pulled up. The driver pulled off after about 20 seconds, didn't even cancel the ride or anything, just took off. I watched him drive away. How do you drive Taxi yet you can't properly communicate with your passengers AND you can't be on time? Dont waste your time.

don't even want to give them a 1 star rating. i called for a cab because i needed to go to the…read moreemergency room last night and they said it would be about 30 to 45 minutes and an hour and a half later still no cab. i called about 3 to 5 more time with no answer. i will not and i repeat will not be calling these guys for a ride again!!!!!! i had to go because i was in a car accident and told the dispatcher that and she said she would try to hurry and no cab came!!!!

Fast service. Great drivers professional pleasant drivers…read moreThis is a dependable taxi service

I had the most amazing experience with Lamont. He was so kind and quick to respond. When I needed…read morehelp with my disabled daughter he helped me. I will use his services again. 5 stars!