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    Mundo de mascotas

    5.0 (1 review)

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    2 years ago

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    Petco

    Petco

    (33 reviews)

    Hulen, Wedgwood

    I purchased a tortoise from Petco, and unfortunately, the experience has been devastating. The…read moretortoise I brought home was in extremely poor condition from the very start. Within hours of having her, I noticed alarming signs: not eating properly, nervous bouncing, and peeing herself when being touched . After doing my research and reaching out for advice, it became clear that she had not been properly cared for before being sold. It's obvious Petco does not prioritize the well-being of these animals. Tortoises require very specific care, diet, and habitat conditions to survive and thrive. Selling them without ensuring they are healthy and properly cared for is unacceptable and shows a lack of responsibility toward both the animals and the customers who trust them. I am heartbroken to see the condition my tortoise is in and deeply regret trusting Petco with such an important purchase. Small animals deserve proper care and attention, not to be treated like products on a shelf. I hope Petco seriously reconsiders how they handle reptiles and makes immediate changes to ensure no other customer or animal has to go through this. Rafa sold me this tortoise and she needs to be investigated for the care of these animals because she is not doing a good job obviously just from the condition my tortoise was in when i got her august 15th and now my tortoise is dead because of her.

    This is for the Petco in general ... not necessarily this location .. this company has very shady…read morebilling processes ... I paid my bill at 8 pm on evening and was charged a 41.00 late fee. I closed my account when I asked for the charge to be waived .... there is a small blurb on the back of the bill that says it must be paid by 5 pm ... but its not on the late notice on the front of the bill ... this is very sketchy and they are able to garner money when people pay on time but not before 5 pm ... I will NEVER do business with them EVER!!

    Mundo de mascotas - petstore - Updated September 2026

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