Great windows, locally made in MD A little too pricey for…read moremy area. If we had a600 thousand dollar house I'd probably get them.

Despite the setbacks, the installers were professional and the finished door looks very nice. Once…read morethe installation was finally completed correctly, the quality of the product itself met my expectations. However, the overall process was far more stressful than it should have been. My original appointment was scheduled back in February, but no one showed up, and when I called, I was told the appointment was not even in the system so they had to rescehdule. Then on installation day, the crew arrived with the wrong size and wrong color door, which delayed the installation and caused me to miss work. Communication throughout the process was slow, and I had to repeatedly call and request escalation before receiving consistent updates. Ironically, communication became much quicker when it came time to collect the final payment. While compensation was eventually offered, it felt like the minimum possible amount considering the inconvenience and lost time involved. In the end, the final product turned out well, but the scheduling, communication, and ordering issues made the experience frustrating overall.

They did an excellent job. It was a small siding replacement. The timeline was perfect; I needed…read morethe replacement immediately.

After a recent storm caused flashing damage and knowing our original siding had never been…read moreinstalled correctly, we called AA Repairs & Replacements, and we're so glad we did. From start to finish, the experience was outstanding! Arif was extremely professional and thorough. He explained exactly what needed to be done without any upselling or unnecessary extras and walked us through all of our options for both issues. On repair day, Fernando and his crew were prompt, arriving at 8:30 AM just as agreed. They repaired the damaged flashing properly and corrected the siding installation the right way. THEIR WORK IS ABSOLUTELY FLAWLESS! Not only was the crew professional, but they cleaned up completely after themselves and finished on time just as promised. We already have other projects lined up and know exactly who we're calling. Highly recommend them if you need someone who knows what they're doing and takes pride in doing it right!

They responded immediately and gave their business background which made it clear on their services…read moreand years of experience. They were a bit expensive but replaced 3 windows with quality and professional work.

Excellent workmanship, clean and prompt. I would definitely use them again…read more Apparently I need eighty-five characters in order to post a review. I hope this suffices.

We had some wind damage to our roof. Chesapeake replaced the entire front of the roof and cap…read morewithin the insurance allowance. They left the yard so clean that you wouldn't have even known they had been there. We've used them for the original roof several years ago and new siding a couple years ago. The prices were very reasonable. I hope we don't need to call them any time soon, but I would if I needed similar services. I know they're supposed to be but they were great before the sale. The sales team kept in touch, came out to walk us through the process. They even stopped by to pick up a check. And it didn't feel pushy or sleazy. I felt like they genuinely wanted to serve us.

Thought I had a garage roof leak, so called out Chesapeake Roofing for a free inspection and cost…read moreappraisal. Victor came out and conducted a garage attic inspection using a tall ladder ceiling hatch. He didn't enter the lighted attic but just did a visual inspection using a flashlight. After his inspection, Victor claimed one side of my roof needed an asphalt roofing patch. What he didn't tell me was that, five to six feet from his attic ladder inspection, was an extremely obvious water pipe leak that had created black fungus on nearby wood. So obvious you could easily view without a flashlight. So what we have here is deceiving a possible customer by telling him he has a roofing leak when, in reality, a plumber was needed to correct the interior water pipe leak. Thus, my one-star rating, which actually should be lower.

Yep, another five star review for American Windows…read more We received three estimates for replacing three windows, a French door and a picture window. American Window undercut the estimates of the other two vendors by a substantial margin. We also really liked they only asked for a modest down payment. Jay was our sales contact at American Windows and he was absolutely great. He has an engaging personality, and kept all his commitments to us. We appreciated that when installation day came, he swung by to ensure all was going well. Oh, how did the installation go? It was fantastic. Not only did the windows and door come earlier than promised, the American Windows crew came on time and worked quickly and professionally. We were amazed that the whole job only took 4 1/2 hours to complete. The windows and door materials are high quality and we are very satisfied with the results.

After a frustrating, high-pressure sales pitch from another company, we turned to Reddit and saw…read moreincredible reviews for American Windows and Siding. We decided to drive an hour out to their showroom without calling first. Even though they weren't open yet and are by-appointment-only, Phil greeted us without hesitation.It turned out they couldn't take on our small window sill repair since they didn't install the original window, but Phil helped us anyway! He gave us repair ideas, explained potential causes, pointed us toward the right tools, and gave us contacts who could help. To top it off, his cuddly dog Wilson kept us company, and Phil even recommended a local spot for lunch since he knew we had a long drive. We are completely speechless at his kindness and support, despite not even being paying customers. Based on this first impression, we would work with Phil any day. The world needs more people like him!

Bought a replacement external window set from Home Genius Exteriors. Looked great and were…read morereasonably priced - but - 1. We were told purchased windows were energy efficient - they were not 2. Installers had to return to repair faulty erxternal part 3. After two years one sash would not stay when raised 4. "Warranty representative left the company - and - no one followed up on repair. Everyone with whom we spoke were nice; but, we are left to get someone out to fix the malfunction. Home Genius at least should have followed up on incomplete repair order. How should I feel about their service record? JeffL

EXTREMELY DISAPPOINTED -- THINK TWICE BEFORE HIRING HOME GENIUS…read more I am beyond frustrated, angry, and disappointed with Home Genius. I am writing this review because I feel other homeowners need to know about my experience before trusting this company with one of the most important parts of their home. Home Genius completely replaced my roof in April 2025. I trusted this company, paid them to do the job, and expected them to stand behind their work and warranty. Unfortunately, that trust has been seriously damaged. It has barely been over a year, and I now have an issue with my roof. I contacted Home Genius on July 27, 2026 to report the damage and request that someone come out and inspect it. Since then, it has been an absolute nightmare. I have made multiple calls and repeated follow-ups, only to be sent around in circles trying to get someone to actually address the problem. I should NOT have to beg a company to inspect a roof that THEY replaced just over a year ago. Today is August 27, 2026, and I am STILL waiting for someone to have the basic decency to call me back and properly follow up on my complaint. This is completely unacceptable. What makes this experience even more infuriating is how different the customer service was when they wanted my business. They were quick to contact me, quick to sell me a new roof, and quick to get the contract signed. But once there is a problem and I need them to stand behind their work, suddenly getting a response becomes nearly impossible. That is not what I consider customer service. That is not what I consider standing behind your work. I am not asking them to blindly approve a warranty claim. I am asking for something extremely basic: RESPOND TO YOUR CUSTOMER, SEND SOMEONE TO INSPECT THE ROOF, AND ADDRESS THE PROBLEM. If the company believes the damage is not covered under the warranty, then have the professionalism to inspect it and explain that decision. Ignoring the customer is NOT an acceptable way to handle a warranty concern. A company should be judged not only by how well it sells its services, but by how it treats customers AFTER it has received their money. Unfortunately, my experience after the sale has been extremely disappointing. I trusted Home Genius with my home and my money. Now I am left chasing them for answers about a roof they installed only about a year ago. I am filing a complaint with the Better Business Bureau to formally document my experience and my concerns regarding the lack of follow-through and communication surrounding my warranty issue. I am also sharing this review to warn other homeowners: DO YOUR RESEARCH. DO NOT BASE YOUR DECISION SOLELY ON HOW PROFESSIONAL AND RESPONSIVE A COMPANY SEEMS BEFORE YOU SIGN THE CONTRACT. Find out how they handle customers when something goes wrong AFTER the job is completed. Because in my experience, Home Genius has been extremely responsive when they wanted my business and extremely difficult to reach when I needed them to stand behind their work. This has been an incredibly frustrating and disappointing experience. I expected better from a company trusted to replace someone's roof. Home Genius -- I paid you to replace my roof. I should not have to spend weeks chasing you just to get someone to acknowledge a problem. Pick up the phone, inspect the roof, address the issue, and stand behind the warranty you promised. I would not recommend this company based on my experience with their post-installation customer service and warranty follow-through.

I hired Winfield Builders to replace two old skylights in my Rockville home, and Zach and his team…read morewent above and beyond. My project was complicated because my 1980s drywall shafts were the wrong size for modern solar blinds. Instead of just "making it work" or creating a huge mess with drywall dust, Zach proposed a brilliant custom solution: building a clean birch veneer box with custom trim. It looks stunning and kept my house completely dust-free. What impressed me most was Zach's integrity. During the install, a small piece of my old plastic molding snapped. Instead of ignoring it, Zach took full ownership and replaced the trim on both skylights with upgraded foam-backed wood molding at his own expense to ensure everything was airtight and uniform. It is not a simple fix but an upgrade, for free. See the attached before/after pictures and the broken plastic. Like most customers, I contacted a few contractors before selecting Winfield Builders. Their price is VERY reasonable, and the communication through Yelp was professional and transparent. It is rare to find a contractor who cares this much about the details. If you want a crew that is honest, skilled, and delivers a beautiful finish, call Zach. 1000% recommendation!

I've hired Winfield Builders twice, once to replace my roof in summer 2021 and again in summer 2022…read moreto replace my gutters. Zach made a strong impression from the start--when he came out to inspect my roof and I told him of a problem area, he went up on the roof to look at it! Replacing the roof took only one day, the crew arrived early and worked very hard. I also had the gutters replaced, opting for 6" gutters. The larger size has made a huge difference, as they're less likely to get clogged. My home is in good shape thanks to Winfield Builders!

Capitol Improvements replaced my roof on November 4, 2019. I highly recommend this…read morefamily-owned/run business to anyone in need of a roof repair or replacement. The Owner, Pat Jewell, and his son Austin provided step-by-step information from beginning to end. The job was done on time, at the price quoted, and caused me no stress or anxiety. Hands down, this company beats many of the larger, regional roofing companies.

This is my second time using Capitol Improvements and they've consistently provided great service…read more This time they installed a new patio door for a reasonable price. I know because I checked other vendors. Jason was quick to answer questions and provide more affordable, but still quality, options. I'm very pleased with the result!

am beyond livid right now. I have an 8-week-old newborn at home and have gone out of my way to put…read moreup clear signs so people don't knock or ring the doorbell. I have a dog, and he barks every time someone knocks, which inevitably wakes the baby. I have a sign directly on my doorbell and a massive 'No Soliciting' sign in my yard, yet this company ignores both. I have security footage of a representative from this company walking up to my door, looking directly at my sign, reading it, and choosing to knock anyway. If this is how their employees are trained to treat property owners and ignore basic requests, I can only imagine what they would ignore during an actual home renovation project. There is zero respect for property here. I will never recommend a company that blatantly disregards the signs and boundaries of a homeowner. Avoid them if you value respect and professionalism.

Ryan answered my questions and was very helpful! He was a little long-winded, but a nice guy…read more However, I had to cancel the contract due to personal reasons, and it took almost two weeks for them to refund my deposit (which was a check delivered by Ryan). They were also much more expensive than everyone else with the same materials and process, but I wanted to do business with them because of Ryan. One other thing that should be mentioned is that office never responded to my emails. Not once!

If I could give zero stars, I would. This experience was that bad…read more Roofworks advertises "Free Estimates" on their website, which is why we contacted them for a simple roof repair estimate after tree damage. We were clear from the beginning that we only needed to know how much it would cost to repair the roof. Whether a homeowner pays cash or later chooses to involve insurance is the homeowner's decision. What happened instead was unprofessional and, based on the circumstances, felt dishonest. They sent someone out who only conducted an interior walk-through and never accessed the roof at all. This is a standard Baltimore rowhome. A roofing company should know before arriving that roof access is required to provide an estimate. We were then told they would need to return with another person, making the first visit unnecessary and a waste of time. We later had a second scheduled appointment, which they canceled the night before, stating they had not received a State Farm insurance breakdown. This explanation does not make sense. Insurance paperwork has nothing to do with determining roof height, ladder size, measurements, or providing an estimate. If the first visit had been handled properly, they would already know what ladder was required. Despite this, the responsibility was shifted back onto the property owner. Our public adjuster had already provided a letter from the insurance company acknowledging expected liability, but even that should not matter. A free estimate is not dependent on insurance, and we could have chosen to pay cash. This resulted in our time being wasted twice. What is especially concerning is the lack of pricing transparency. The scope of work and cost to repair a roof do not change based on who pays. Conditioning an estimate on insurance documentation gives the impression that pricing may be handled differently for insurance-based jobs versus cash-paying customers. That lack of transparency came across as dishonest and misleading. ADA concern: I am a person with a disability, and scheduling appointments requires advance planning and accommodations. Repeated last-minute cancellations and shifting explanations created a disproportionate burden and showed a lack of consideration for accessibility needs. If Roofworks only accepts insurance-driven work or cannot provide a basic estimate without insurer paperwork, that should be clearly disclosed upfront. Buyer beware: Based on this experience, I would not recommend Roofworks to anyone seeking a straightforward estimate, transparent pricing, reliable scheduling, or reasonable ADA accommodation.

Edit: After posting the review, April resolved our remaining issue (thank you). I hope in the…read morefuture Roofworks will have a knowledgeable foreman check the install so their customers do not need to point out issues. If their customers do find issues, I hope they'll also be more responsive to concerns. A few of the issues: * Installed the wrong range hood vent and refused to replace it for over a month, even with written proof from the manufacturer that the vent was insufficient for the purpose. * Repaired a rafter and charged us for it without any prior communication. This should have required a permit and inspection. * Initially omitted kickout flashing that was explicitly included in our quote. On the other side of the house, thought this caulk monstrosity was acceptable for kickout flashing (photo). * When we pointed out the kickout flashing issue, the install follow-up guy was surprised to hear we were getting our siding replaced (which would have affected the flashing install). Their sales rep knew this and must not have told the team. * Initially installed a different ridge vent on part of the roof and only replaced it when we pointed out that it looked different. Follow-up guy said the install team must have used a random piece from their truck instead of what was specified in our contract (photo 2). * Customer service was poor beyond the sales quote. Installation team did not even tell us when they were done or do a walkthrough, just left. For $19k, I expected much better from the start. I recommend finding someone with a better process for ensuring quality.