I have been bringing my car to Ellis since I moved to Rockford 10 years ago. I have nothing but…read moregreat experience with them! They are fair priced and have my car done in a reasonable time frame.

Been going here for years and always fantastic! Good, honest people with fair pricing. We trusted…read morethem with many different vehicles throughout the years and they've never disappointed. They don't keep your car long and they always give you feedback and different options if you're not a tight budget. I've referred many friends and family here!

WHO KNEW ????…read more Walmart gas is still below $5.00 ?! Everybody else's is around $5.30 (or you drive to Costco.) Worth the trip to get better gas prices. Lots of pumps. Easy in, easy out. And if you need anything else, you can just go into the store. They have about everything inside, as usual for Walmart.

Has the basics, clean and friendly, competitive pricing on gas. It's convenient location and summer…read morepricing on fountain drinks is great.

I believe this is the only gas station for miles in the area and one could literally blink and miss…read moreit. The sign with the cost of fuel is blocked by trees, which is a major turn off for me when choosing where to stop for gas. I don't get the cleanest vibe when I walk in the store to pay for gas. I've never shopped here, just gas because I'm in a big hurry every time I have to stop here, so I can't say whether or not the store is clean. I generally try to make it to the Woodman's gas station in Beloit because they are typically 30¢/gal cheaper, but for some reason, today they were the same price. Really though, why would they have placed the fuel cost sign behind trees when they first opened this gas station? There are better places it could have been placed on the property, so that seems rather shady to me...no pun intended .

I was going there for some time to get free air in my tires, as it had advertised out front. The…read moreguys would come right out and help me! Very kind. This went on for some time. Recently I went in for air, complaining one tire was consistently reading down on my dashboard. I was concerned! The worker found a nail in it. I was just going to get it fixed then got to thinking these tires are original and have 60,000 miles on them. Maybe I better buy all new tires?! I started talking to the sweet manager and because of their past kindnesses to me, I gave them the sale! They put them right on. I didn't even have an appointment! So far very happy with my new tires, feels like I'm driving on air. I do recommend this place and their workers!!

I went to the location at 3617 W State Street to purchase 2 tires. I was told that they didn't…read morehave the tires needed for my rear, but they had 2 that were cm off and wouldn't affect the ride of my car. Due to time constraint I took the two tires ($498) and ordered the correct ones to be installed upon shipment. But,... Before any of that could happen, I left with two new rear tires and went upon my way. My TPM light was still on, but I figured it would reset soon, then 15m on 90 exprwy my Red Tire Pressure light came on. As I looked for the closest exit, BAM my tire blew. Yes the tire I'd just purchased blew completely off as I was travelling on expressway. I had slowed down luckily, but it could have been a disaster. I called the location and spoke with Clementine. He said I must have done something for the tire to blow. That is unusual. I stated that no I did not hit anything or run over anything and that my light was on right after I left the location. He said I would have to come in to have the car and the tires checked. I did so following day. He showed me my tire and stated that my alignment could have caused it. I stated that was highly unlikely that an alignment would rub a new tire to the point of blowing in 20 min. He stated there was nothing he could do and that he wasn't refunding me. I had initially intended to have the tire replaced, but because of the despicable treatment and the continued accusations that I had been responsible for the tire blowing out. I stated I wasn't comfortable doing business with them and wanted my original tire and spare. He stated he wouldn't do that and I said that the tire has a warranty on it at least for 48hrs, even though I did not purchase the additional warranty. Finally I asked him to call regional manager. He did so. He waited on 4 people after hanging up from the call, and finally came over to state that he would refund me and replace the tires. I do not recommend this location and warn anyone about their practices. I do not believe you get what you pay for. I don't believe my alignment was checked. I don't believe my tire was installed properly. Beware.

people you can trust I will always bring my cars here because they are honest and professional…read more Reasonable prices

I had to have my car towed there. Fiel pump went out. My insurance paid for the towing because it…read morewas being towed under x amount of miles. I get my invoice from them and THEY CHARGED ME TO HAVE MY CAR TOWED THERE. Oh and after they replaced the fuel pump something happened and now my back up cam only works when it wants to. They DID say they would look at it but they "don't normally do electrical stuff like that" so I'm not even going to bother of they won't know how to do it correctly. Ps. They didn't even bother to clean up all the dirt/oil shoe prints the left or wipe off the steering wheel. That's all.

I've always received excellent service at this location. The waiting room is clean the staff is…read moreprofessional and knowledgeable. They do not over recommend products that you do not need or try to upsell you additional services. Always something that I despise being a woman and taking my car in to these places! I've been back four times and they have a great discount for healthcare and first responders!

Honestly better than I expected they went above and beyond for their customer and the oil change…read moredidn't even take more than 20 min and they checked my car to tell me what's wrong w it

Mark's got me in last minute and they did a great job! Nice staff and waiting room. Good…read morecommunication overall service! They have good prices for what they offer.

Beware of this place!!! . I went for a simple oil change them. The old man acting all nice. Told…read moreme a bunch of things wrong with my vehicle so stupid me I let them put on a new serpentine belt in the water pump belt $390 later! My 2021 Mazda CX five never had problems until I took it to this shitty place as I was driving two days later my car started overheating. I had to take it with a tow truck to a real mechanic in Beloit the stupid people at Mark's auto shop they must be young kids smoking, dope or something. They put the stupid water pump belt on backwards that made my vehicle overheat!!! NEVER go there. Anyone they act all nice they're overpriced. Beware of that place.

Customer service was horrible. I needed a bearing pressed on to an axle shaft and they didn't…read moreunderstand so I went to bring the parts in which are heavy. They had no parking available so I parked on the side of what I thought was the front out of the way. Brought my parts over to the overhead doors for them to tell me to go around. They had no disabled parking spots since I'm a combat vet and can't walk far carrying heavy items I need to park as close as possible. So I drove to the other side parked in another non existent parking spot as they are alll full. Again all parking spots are fullll!! I limped with the parts in both hands to the door to get stopped by an employee. "You can't park there." I told him I had no where else to park and can't walk far . Was then told "well you're walking right now ". I told him there was no parking and that I was disabled . which he replied --so? So I just said I'll go elsewhere.

Tuve una excelente experiencia en Xperts Auto care. Desde el primer momento me atendieron con…read moreprofesionalismo, honestidad y mucho conocimiento. Me explicaron claramente qué tenía mi vehículo y no intentaron venderme cosas innecesarias, algo que hoy en día es difícil de encontrar. El trabajo fue rápido, los precios justos y mi carro quedó funcionando mejor que antes. Se nota que realmente se preocupan por sus clientes y por hacer un trabajo de calidad. Si estás buscando un taller mecánico en el que puedas confiar, Xperts Auto care es el lugar indicado. ¡Totalmente recomendado!