Wow, where do I start? First Dr. Caitlin Walters Passaro is such a caring and dedicated kind human…read morebeing. She is very understanding and always answers any questions you may have, and if she doesn't have the answer she will find it and get back to you. I am so grateful to the team at [Friendship Veterinary] for their incredible kindness and thoughtfulness. After my beloved bunny, Twinkie passed on 3/21/26 under the care of another clinic, (my bunny had GI stasis and had to visit the ER hospital in niceville since this happened over the weekend) they sent a heartfelt letter of condolences and flowers. Their compassion and understanding during such a difficult time meant the world to me. They treated Twinkie like family, not just a pet, and I will always be grateful for their caring hearts. I would highly recommend Friendship Veterinary to anyone with pets especially exotic animals! Thank you once again.

My dog has cushings disease so I have been taking her here for treatment since I moved to the area…read more It is close and clean

Treated my fur ball of love like she was There family,…read moreexcellent clinic thank you! I will continue to take my dog to Companion Hospital.

They don't consult you before trying to do a blood draw they just do it! My poor cat! I did not…read moreauthorize it and they just did it and when she was brought to me she was terrified and they couldn't even do it! She had high blood pressure and they have an old school style so they didn't get a proper reading and she was extremely stressed! They then over prescribed blood pressure meds that made her worse and ended up taking her to another vet where it was discovered her blood pressure was too low from being over prescribed!!

This clinic helped our cat in so many ways. Medically and being very kind and patient.read more

Great staff. They took care of my cat and answered all my questions. Will be returning with my…read moreother animals.

I have taken all our fur babies there for over25 years. Personable,reliable and they treat…read moreeveryone like family our dogs love Dr Williams and get excited about going to see him

They're so very kind and thorough. We just started with them in November after trying a few vets…read morelocally that just didn't fit. Our Shih Tzu was attacked by a large dog and had to get her in for a checkup. Luckily she did not sustain any serious injuries but was put on antibiotics for a precaution due to scratches and a couple of punctures and has some lumps from deep muscle trauma. We thank God she's OK. There was actually two dogs that came running up to us but only the black one attacked her. Don't ever want anybody to go through that. We thank God that she is OK. I would recommend them to anybody. Dr. Teague and Dr. Williams are so very very kind as well as all the doctors and staff there. Thank you all and God bless you all.

When my dog developed a lump on his left side that continued to grow over the course of a few…read moremonths, my regular veterinarian performed a biopsy. The results showed a mixture of cancer cells, inflammation, and fatty tissue, and I was referred to Veterinary Surgery Services for further surgery. From my very first phone call to schedule the consultation through the post-surgery follow-up, the level of care I received was nothing short of exceptional. The entire team was professional, compassionate, organized, and incredibly supportive. During the consultation, the surgeon took the time to explain everything thoroughly, making sure I understood the procedure, the possible outcomes, and what to expect. One thing I especially appreciated was their transparency. Instead of giving me a vague estimate, they provided a clear, all-inclusive price with no surprises. Anyone who has a beloved pet knows how emotional this kind of situation can be. My dog is much more than a pet--he is my companion and family. Throughout the entire process, every single person I interacted with made me feel heard, supported, and genuinely cared for. The best news came during surgery. Once they removed and examined the mass, they discovered it was not cancer after all--it was fatty tissue. I cannot describe the relief I felt. They called me the very same day with the wonderful news, and because my that, I was able to bring him home that afternoon instead of the following day. I want to sincerely thank everyone--from the staff who answered my phone calls, the veterinary intern, the assistant, and especially the surgeon. Every interaction reflected kindness, professionalism, honesty, and genuine compassion. In all the places I've lived throughout my life with dogs, I can honestly say this is the most professional veterinary surgical practice I have ever encountered. The facility is immaculate, the communication is outstanding, and the entire team treats both pets and their owners with incredible respect and empathy. Now I completely understand why people travel from other states to receive care here. I will forever be grateful that my veterinarian referred us to Veterinary Surgery Services. If your pet ever needs surgery, I cannot recommend this team highly enough. They not only took exceptional care of my dog--they also took care of me during one of the most stressful experiences a pet owner can face. Thank you for giving my baby fur the opportunity to enjoy many more happy years by my side.

So grateful for this group! Or dog developed large lumps over a year or two. I was petrified that…read moreit was the big "C". The assistants were kind and friendly. The doc asked us lots of questions. Then he did a tissue sample to determine that they were just fatty tumors. No health threat. We were completely relieved! These folks aren't out to just make money on your pets. They are much more interested in the appropriate treatment!

I absolutely love this little shop. The store is so cute and well laid out. Everything is easy to…read morefind, smooth to navigate, and the staff are always so welcoming and helpful. They have unique treat options, super cute pet bakery items, a ton of toys for your pets, lots of accessories, and I personally love that they only shelf high-quality products that they'd feed their own pets. I always look forward to my visits to stock up on treats and buy some quality food for my pup.

This is the dream of all dog stores possible! They had so many options and treats. They had raw bar…read moreand regular bagged treats. Cute photo ops and well priced. Staff was very friendly and helpful and it was clean and well organized.

Emerald Coast Animal Hospital put our boxer to sleep in August of 2024 after a nightmare their…read morepaint chip eating staff caused. Now we are getting bombarded with calls and texts reminding us of said pups checkups!?!?!? Well guess who just got to meet the feral version of me after numerous polite calls and messages reminding them that he is gone and they were the ones who put him to sleep..... yep ME If you love your pets stay away from that circus!

I loved it here. My dog loved all the receptionists and the vet techs were so nice, and showed so…read moremuch compassion to my baby. I did give 4 stars just for the fact that I never was able to speak directly with the vet and we kept having to fight worms even after 5 medications for different types! That is honestly the only problem I've ever had. The customer service was great which is hard to come by now and we never had to wait long periods of time for an appointment and they were more than happy to answer the phone and help with any questions!!

Having just moved to the area, I was referred to Brightman Pet Clinic as a caring, honest place to…read moretake our family dog when it had to be euthanized. The experience was horrible. First, they only do the procedure in the late afternoon. Our dog was old, and we knew the time would come when we would have to out her to sleep. However, the last couple days were bad. She deteriorated quickly. When we made the decision to euthanize her, waiting all day for the procedure was emotionally taxing. The worst part was when we arrived for our 4:30 appointment. Due to COVID procedures, they were doing the euthanasia in the car. No issues. The issue was we waited 1 hour and 10 minutes - 70 minutes AFTER our appointment - for the vet to finally come out to euthanize our family dog. It made a bad situation so much worse. Of course, the clinic will blame COVID, but 70 minutes! Come on. Like I said, we just moved to the area. I won't be able to give positive recommendations for pet care, but I can certainly tell people where NOT to take their animals.

This clinic is very friendly and helpful. About two years ago I got a kitten I named Blackberry. He…read morewas very sick. Once I got him stable and he was old enough, Brightman did his neutering and shots. They were more expensive than other places I called, but they really took good care of him. He was checked for FIV and other disease he may have picked up before we rescued him. They also offered pain meds to him which I thought was really great because all of the other places I called said male cats do not need pain control. Blackberry ended up needing some! Can you imagine being fixed and NOT having pain control? He was meowing a lot and trying to lick himself where he was injured - I realize that is normal but it's because they are uncomfortable. No reason to make your furamily member suffer! Unless that is how you treat all your kids? Lol. I hope not! In the office the sell some really great candles for pet odor control. They are pricy but fantastic! Green Apple is very fresh smelling and does not trigger my migraines or my son's asthma like many scents do. I have called in MANY questions and concerns and they were all answered promptly and with professionalism. We will go back to this clinic as needed and I would recommend to anyone. Remember, the cheapest is NOT the number one thing to look for when booking your pet's surgery (spay or neuter)!!! If you cannot afford to have your animal safely fixed you probably annoy afford your animal. Pets are family members and family members get sick. Getting sick can get expensive fast! Make responsible choices and find a vet you can trust like Brightman!

Been taking my cats here for years to get them groomed. Very friendly staff. They do a great job…read moregrooming.

Recently took my tripod Yorkie for grooming. New to area and based on online reviews decided to…read moretake her to The Animal House for grooming. She is a 10 year old who has been groomed regularly her entire life with only one incident of injury (a cut in between her paw pads). All groomers have consistently praised her for being a sweet dog and a pleasure to groom. Dropping her off found facility appearance and greeting was pleasant. When I picked her up the owner advised my dog was kind of squirmy during grooming. Immediately upon returning home she began persistent licking and chewing all over her body and it was obvious that either her skin was very irritated or she had possibly picked up some fleas. Upon inspecting her I found she had multiple clipper burns on her belly and on the insides of her rear legs. Also noted her hair cut was pretty choppy and overall it did not appear she had been groomed by an experienced professional. After 5 days of the constant licking and chewing I took her to the veterinarian to see if it could be determined what was causing such terrible irritation. Vet believed she was having an allergic reaction possibly to the shampoo as when she examined her closely found raw spots all over her body but no visible evidence of fleas so she put her on a 15 day course of prednisone. Now after 7 days of prednisone she is much better. Vet expressed that maybe she shouldn't be groomed there anymore. Based on the poor quality of cut, multiple clipper burns and such serious skin irritation I don't believe we will be using this groomer again.

Legit this kitten I adopted from the shelter has quite a few tale tell signs of STOMATITIS!…read moreIn humans it's called CAT SCRATCH FeVER! For example; he won't eat dry food or cat treats (Dry hard kibble HURTS) Example; bad breath for months I'm going to see if this antibiotic works for this poor kitty. I will be updating on this review pending the outcome of this kittens treatment. He may wind up losing his teeth :(

The Executive Director, Tracey Kinsley, should be investigated for unethical procedures. Running…read morea rescue is hard enough without having to deal with dishonest people in charge!!! Every time something like this happens, rescues are forced to add more requirements, more safeguards, and more restrictions in an effort to protect our dogs. Policies that adopters sometimes find frustrating are often created because trust was broken somewhere along the way. Situations like this affect not just one dog, but future adopters and future rescue policies as well.