Warning: This review is a storybook…read more Where do I begin? Crossroads Animal Clinic holds a special place in my heart because of how they cared for my childhood cat, Storm, for nearly 19 years. Throughout her life, they were there for everything, from routine checkups and vaccinations to urgent situations that required same-day treatment. No matter what she needed, they consistently provided prompt, knowledgeable, and compassionate care. Storm was the sweetest cat, but she definitely gave them a hard time. The staff were endlessly patient with her and somehow managed to keep her calm enough to limit her protests to meowing, growling, and "angrily eating Churus." The ladies at the front desk have always been kind and welcoming, and the technicians consistently took the time to explain treatment plans, medications, and recommendations so that I always felt informed and supported. As Storm entered her senior years and developed health issues, including hyperthyroidism, the team helped us manage her conditions and maintain her quality of life for as long as possible. Their guidance, monitoring, and dedication allowed her to enjoy many joyful years that we might not otherwise have had together. They never treated her like just another patient. They recognized her well and were happy to see her. And when it was finally time to say goodbye, they were extraordinary. I had hoped to let her go at home, but due to the rapid progression of brain cancer and the lack of availability for an at-home appointment, Crossroads was there when we needed them most. They provided the most intentional and compassionate end-of-life care I could have hoped for. It never felt like a "scary day at the vet." Instead, it felt more like hospice care for a beloved family member, carried out with love, dignity, and respect. They also created a beautiful keepsake with Storm's paw prints and a place for her photo, and we received a card signed by the entire staff offering condolences and sharing kind words about her. Those gestures meant more to me than I can express and were a reflection of how deeply the staff cares for both their patients and their families. Dr. Tovrea and Dr. King are exceptional veterinarians who have earned my complete trust. They cared for Storm throughout her long life and helped guide my partner, Hayden, and me through one of the hardest days a pet owner can possibly imagine. We will continue to trust them with any future furry family members. In fact, they recently connected us with a beautiful baby boy kitten who needed a home and turns out to be the perfect addition to our family. Hayden loved Storm as his own and was by her side through her golden years, so it means a great deal to both of us to have another beloved companion to raise and welcome into our home. Crossroads understands and genuinely cares about their clients, both the furry ones and the human ones. We can't thank them enough for helping Storm live such a long, happy, and healthy life despite the challenges. The compassion they showed her, and us, is something we will never forget. With love, Hailey and Hayden

We have been long time clients of Dr Tovrea going back YEARS and were SO happy when she opened her…read moreown clinic. Could not imagine a better vet. Love the techs and front desk ladies as well - always polite and helpful!

PLEASE! PLEASE! DO NOT TAKE YOUR DOG TO NOAH'S BARK AND PURRS!…read more On 17 May, at 8:55 a.m. , I took our little 18 month old Shih Tzu/ Bichon Frise' mix, to Noah's Bark and Purrs to be groomed. He was matted but not horribly. I was told by Stormy that he would have to be shaved down, and i was also asked to sign a waiver, because shaving mats can cause or reveal injuries. Stormy stated that pictures would be taken to show how he was matted, after being shaved. At 1:47 p.m. , I texted to see how our little fur baby was doing, Stormy replied that he was doing well and that they would call shortly. After being notified to pick up our baby, when arrived Stormy came out later and began showing me the pictures. Not one time did she mention his injury, as she was scrolling through the pictures, I saw the pic with our baby and a bloody cut on the left cranial region. She explained that this happens when a dog is matted and gets shaved. Then, she brought out our little fella. He had this glue substance over his cut and it was still bloody around the area. She stated that she didn't realize that she had injured him because he didn't make a sound. She stated that our little baby was okay and that I should take him home and let him rest, because she had spoken with the Vet about his injury and that the Vet instructed her to cover our little fella with the glue substance. We later learned that the Vet was not working, but has been retired for several years. I told her that I would like for our fur baby to be seen by his Vet, to take a look at his injury. Stormy stated that it was not necessary; because he's going to be fine and that I would incur a Vet bill. I don't understand why she said that she didn't hear him make a sound when he ended up receiving 5 stitches- believe our poor baby yelped with an injury as such. First, I was NEVER notified, prior to picking him up, that our poor baby had incurred an injury during grooming. I did not realize he was injured until I saw the pictures. Secondly, Stormy made excuses that this is something that happens, and she never did apologize- only more excuses, and how she has 20 years experience. Thirdly, if it was a serious injury why would she called a Retired Vet for instructions and why wasn't we notified. Upon leaving Noah's Bark and Purrs, I immediately went straight to our baby's Vet, despite Stormy suggesting that I take him home to rest, upon arrival, his Vet, I explained what happened and they took him immediately and begin treating him. He was clipped and clean around the area, and soak the glue to remove it. Not to mentioned, our baby required FIVE STITCHES! We are so furious as to how this occurred from shaving a matted pet, and he was not severely matted! If I taken our fur baby home, he could incurred a serious infection and GOD knows what else. He also had a temperature of 101. I'm positive it was from the injury and stress which Stormy and her 20 years' experience incurred.

This place is so good to my cranky little dachshund. They are definitely dog people here. They were…read morevery understanding and accommodating to all her quirks. She responded well to the kind staff. The place itself is in an older strip mall, and when you walk inside it's quite spacious -- absolutely no stacked crates, and they clean often. They even washed Coco's bed and blanket for her. I will certainly be using them for future travel dates because I know my dog is in good hands here.

Awesome dog daycare , boarding and training. Our dogs love…read moregoing to Mercies, they get so excited when I park. The staff is excellent with our large dogs. We never have had a bad experience here. They treat the dogs like family. I have also taken advantage of Max the dog trainer. We have done group classes and in home class. The classes have made a big difference with obedience and behavior training. We will continue to support Josh and the staff at Mercies, try them out! You will not be dissatisfied.

We have bern staying in Fort Walton Beach for several weeks with our Australian Shepherds. In our…read more"neighborhood" we noticed Mercy's Stay + Play dog boarding, daycare, and grooming. While our pups are not the doggie daycare type, they were stinky. I stopped in and spoke with the owner, Josh. I was impressed with his passion for his business and his knowledge of the Fort Walton Beach area. After talking with him, I completed an information sheet on the dogs. It was great to see the vaccine records checked before the dogs could be groomed. Kaylee, the groomer, called me and we scheduled the appointments. Over the phone, Kaylee was so personable. In person she was so professional and positive about our dogs. When we picked them up, the dogs both smell good and are SOOOO SOFT. If we lived here, Kaylee would be our groomer! Thank you Josh and Kaylee. We are happy that we found Mercy's Stay+Play!

We love Jennifer! I have two Shiba Inus, which are not exactly an easy breed to care for. I have…read morea very difficult time trusting anyone to watch them. Jennifer has been our go-to pet sitter since we moved to Shalimar over a year ago. She has watched the dogs several times now and we've always been happy - so have Koga and Sango! I deducted one star for ease of communication and updates. Communication with Jennifer is through email. She's not a texter, so it takes an hour or so for her to get back to you. Not bad response time at all and I'm sure she would call you immediately if there was a need. I would completely trust her to handle an emergency. But we had a pet sitter in a different state that texted updates with photos at every visit, and scheduled through text. It was just faster communication and the photo updates were a nice touch.

Absolutely FANTASTIC, loving, informative and like part of your family when you have her care for…read moreyour fur babies! She is very thorough in ensuring all details are covered right down to fire safety concerns. She is so amazing, I kind of want to keep her a secret so she doesn't get too busy LOL.

If you are looking to rescue a dachshund, I went through GetALong Dachshund Rescue. They help…read morerescue doxies all over the US. They have volunteers all over the US too. Your home visit is done by a local volunteer to come make sure your home is doxie friendly, they do a vet check and references. Then they search for the perfect pup for you. Then they arrange transport so the rescue pup is delivered right to your front door! Outstanding service! The cream piebald I have had since she was 13 weeks, she is now 13 years. The black and tan piebald is my sweet little rescue girl. GDX couldn't have found a more perfect pup to match with my 13yr old. I recommend their rescue with the highest recommendation out there! These ladies love their doxies and love finding the right home for them! http://www.getalongdachshundrescue.org

Dr Reed will be forever missed. The kindest ,most caring Vet I have ever encountered. My dogs…read morenever feared going to the vet, and actually were happy to see Dr Reed EVERY time for over a decade.

Excellent service and even have one night a week They stay…read moreopen late:-) My little man was very happy And no trauma.. Just nice quick efficient friendly Service...

Treated my fur ball of love like she was There family,…read moreexcellent clinic thank you! I will continue to take my dog to Companion Hospital.

They don't consult you before trying to do a blood draw they just do it! My poor cat! I did not…read moreauthorize it and they just did it and when she was brought to me she was terrified and they couldn't even do it! She had high blood pressure and they have an old school style so they didn't get a proper reading and she was extremely stressed! They then over prescribed blood pressure meds that made her worse and ended up taking her to another vet where it was discovered her blood pressure was too low from being over prescribed!!

When my dog developed a lump on his left side that continued to grow over the course of a few…read moremonths, my regular veterinarian performed a biopsy. The results showed a mixture of cancer cells, inflammation, and fatty tissue, and I was referred to Veterinary Surgery Services for further surgery. From my very first phone call to schedule the consultation through the post-surgery follow-up, the level of care I received was nothing short of exceptional. The entire team was professional, compassionate, organized, and incredibly supportive. During the consultation, the surgeon took the time to explain everything thoroughly, making sure I understood the procedure, the possible outcomes, and what to expect. One thing I especially appreciated was their transparency. Instead of giving me a vague estimate, they provided a clear, all-inclusive price with no surprises. Anyone who has a beloved pet knows how emotional this kind of situation can be. My dog is much more than a pet--he is my companion and family. Throughout the entire process, every single person I interacted with made me feel heard, supported, and genuinely cared for. The best news came during surgery. Once they removed and examined the mass, they discovered it was not cancer after all--it was fatty tissue. I cannot describe the relief I felt. They called me the very same day with the wonderful news, and because my that, I was able to bring him home that afternoon instead of the following day. I want to sincerely thank everyone--from the staff who answered my phone calls, the veterinary intern, the assistant, and especially the surgeon. Every interaction reflected kindness, professionalism, honesty, and genuine compassion. In all the places I've lived throughout my life with dogs, I can honestly say this is the most professional veterinary surgical practice I have ever encountered. The facility is immaculate, the communication is outstanding, and the entire team treats both pets and their owners with incredible respect and empathy. Now I completely understand why people travel from other states to receive care here. I will forever be grateful that my veterinarian referred us to Veterinary Surgery Services. If your pet ever needs surgery, I cannot recommend this team highly enough. They not only took exceptional care of my dog--they also took care of me during one of the most stressful experiences a pet owner can face. Thank you for giving my baby fur the opportunity to enjoy many more happy years by my side.

So grateful for this group! Or dog developed large lumps over a year or two. I was petrified that…read moreit was the big "C". The assistants were kind and friendly. The doc asked us lots of questions. Then he did a tissue sample to determine that they were just fatty tumors. No health threat. We were completely relieved! These folks aren't out to just make money on your pets. They are much more interested in the appropriate treatment!