Very Disappointed after reading all the positive reviews, I took my dog to have his heel or ankle on his rear paw as it kept bleeding on Saturday July 11, 2026. I never seen the vet examine my dog physically. From the moment I entered the building, the receptionist stated it is probably a snake bite, and that is what the vet went with. After a half hour in the waiting room, the receptionist told the vet that my dog was bleeding again, he then took us into an exam room and stated he would have a tech draw blood for test. A half hour later she came into draw blood and took him into another room to have another tech help her draw the blood and she brought my dog back into room. Vet came back into room a half hour later and apologized for the wait. Then proceeded to tell me that i needed to come back in 10 to 12 hours to have additional test run and possible anti-venom transfusion done. He informed me that it would cost around $900.00. I said if that's what is needed, we would do it and he said to call around 9pm to make sure they were not busy and he would notify the evening Vet and sent us on our way, still never touching my dog's leg. I asked if his leg should be wrapped and he stated it was not necessary. If you read their information on their site, it states how urgent a snake bite is, by the treatment I received for my dog, didn't seem very urgent to me. Even when I responded to their survey that I would like a call to discuss, I never received a call!
I took my dog to my regular vet at Soundside Animal Hospital on Monday July 13, 2026 for a follow up to see what their observations were. After carefully examining my dog, he was diagnosed with a torn skin tag! big difference from a snake bite! I encourage all pet owners to be very careful with who you trust your pet with! read more