Brought my car in this morning without an appointment, to check the cause for the engine light being on. Chuck dropped what he was doing and connected the diagnostic tool, and found it was only low on oil. I was back on the road within 10-15 minutes, at a very reasonable rate. You can't beat service like that! read more

They always do a great job with servicing my cars. They will call if they have a question about something that should be taken care of right away. And they will tell me if it is something that can wait. They are always pleasant to talk with too. Thats why I keep coming back. read more

This was my experience today: 7:15 am I called to inquire about brake services. I was forwarded to a technician who gave me a consult, rough quote, and am 11am appointment time. 10:30 am I arrived at Murphy's and checked in with a cashier, and was connected with Dan, who serviced the car. Dan was able to take my car within 10 minutes, and took the car for a test drive and got it in the garage for an inspection. 11:00am Chuck came to offer me the specific fix that needed to be done on my front brakes, and advised me on the remaining life expectancy of the rear brakes. As all that was needed was the front brakes, Chuck told me I'd be out in roughly an hour. I asked if they could change the oil as well, and he agreed. I inquired on the price, and Chuck told me specifically. I inquired about with him about an ATM on site, as I would need one to do a bank transfer. Since there is no ATM there, Chuck offered me a loaner car to go take care of the banking needs. I was given the keys, and I took care of my business. 12:15pm Dan took the car for a test drive, and returned the vehicle right in front of me. He explained the status of the repairs done and wished me well. I paid the cashier, and was treated with kindness. 12:30pm I left Murphy's. My last bit of context: Two days ago my brakes started making noises. As I'm not a mechanical kinda guy, I was nervous about what needed to happen. My wife needed to leave out of state today, and take our only car for her brother's funeral. Of the four shops I called this morning, Murphy's was the most cost-effective, and had the most pleasant demeanor over the phone. I had never been to Murphy's before, and I was concerned about being held up longer than needed to be. I was given kind, calming, and professional service throughout my entire experience. Chuck's character, as well as the character from his staff are similar to the small town I grew up in... even though we're right on the edge of the city. I'm grateful for an incredibly calming, positive, and professional experience today. I'll be back for other services, in the future as my car needs. read more

My mom recommended this place after she had her vehicles serviced here for many years. I decided to try it, so I had my car in for what I thought was brakes because I heard intermittent squeaking and grinding. Turns out it was just rust on my rotors and I was told I didn't need breaks now or soon. Tdlr: This is a honest service center. read more

I was pleasantly surprised by the service I received from Murphy's. My car decided to die on me in the middle of a snow storm. Had to get it towed and my tow truck driver recommended this place. He only had good things to say. I thought the problem was a bad alternator and even told the shop this. Instead, found that the issue was a loose connection on the battery terminal. They fixed the problem and even tested the alternator to make sure there wasn't an issue. Needless to say, my cost out of pocket was less than I expected. Murphy's was honest, fair and the customer service was exceptional. I meant it when I told them that I would be back! Highly recommend! read more

Extremely helpful honest staff. Helped me ensure I was buying a good car, and have good prices. I will be taking my business there with any future car problems read more

Thanks to the recommendation of the nice folks at Advanced auto parts, I found a gem in Roseville! Customer service was friendly, up front, and a timely. I am pleased to have met not only a better price but also no upselling of things I didn't need. This happy customer will surely be back for future needs. Thank you for the quality work and people at Murphy's! read more

I have known chuck for over 20 years and has taken good care of tge car repairs that were outside my wheelhouse of expertise. He has always provided cost effective solutions to my car problems, even if it meant sending me to a specialty shop elsewhere. He charges a fair price to ensure a satisfactory outcome for everyone. A cheap fix is not a value if it is not a solution to a problem. Murphys are good people and I send people his way all the time. Highly recommend this business. read more

Disclaimer: I am a 15+ year customer of Murphys Service Center. My father and I have used this little gas station/ service shop for years and they have been honest, loyal and straightforward repairing and maintaining our older vehicles. Had my car in for new tires about two weeks ago. Chuck called with an estimate and helped me with my purchasing decision of less expensive tires. I thought I would need new struts, but after inspection Chuck talked me out of that. Great, honest shop. Not the fastest place in town, but I value honesty over speed, so this mom and pop car repair place is good people. read more

I have brought my car here twice- once for new tires and once because my AC wasn't working. The staff is very friendly, and they clearly explain their repairs. They don't try to upsell you on products and services you don't need or want. They have also been able to accommodate me on short notice. I highly recommend Murphy's- after only two visits, they have my trust and future business. read more

We lived near Murphy's for many years and they have consistently provided what we need on the spot with a fair price. Haven't had major repairs done, but emergency bent wheel, they straightened, fixing a flat on a big RV, always fair, prompt and friendly. I trust this place. Particularly that they would not overcharge. read more

Highly recommend. First off, the reason I went here is because they were more polite on the phone than a couple other rude sounding local mechanics. They were open to take on my project right away, gave a rental car, and finished quickly for the best price. read more

I have been taking my vehicles here for a number of years. I appreciate that they do not try to sell me services I don't need. They let me know how urgent a repair is (or not). They have been honest and straightforward and do the work competently as far as I can tell and their charges are reasonable. read more

I have wanted to write this review shortly after I dealt with Murphy's in March, but dealing with unfortunate circumstances, I fee,l better late than never. I purchased a vehicle from one of Murphy's devoted customers on March 10th. While I don't doubt they give her excellent service and while I know she trusts them completely, I feel completely taken advantage of. The vehicle was left at Murphy's to get a makeover and fixed to tip top shape (as much as a used vehicle can get), after talking to a Murphy's employee and taking a short test drive and assured what a wonderful vehicle I would be getting, I purchased the vehicle. I purchased the vehicle on a Monday, I drove around my neighborhood, only putting about 14 miles on the car before the end of the week. On Friday (4 days later) I had to make a 3 hour drive up north to pick up my Father's ashes...I didn't make it in time as I had broken down on the freeway a half hour into my drive. Stuff happens, right? Although under a tremendous amount of stress and arranging a rental car as well as arranging a tow/repairs from Murphy's and the seller, I felt a tiny bit at ease after hearing that it would be looked at and fixed by the same employee who had talked to me about purchasing the vehicle in the first place. Coming back home from an already stressful situation, my stress only increased as I found that my vehicle had a mystery problem. I am by no means a mechanic, but all signs pointed to the transmission, as I had already explained to the Murphy's employee. Explanation and advice from more mechanically inclined friends seemed to confirm my suspicions. While I needed a vehicle badly given my recent events, I would rather wait and get back a fixed vehicle without worries on if I would make the drive up north to my newly widowed Mother. The Murphy's employee was boggled, he could not figure out the problem, assuring me that there was nothing wrong with the transmission. A day or two later, I received a call saying that I could pick up the vehicle and was told that it ended up being a simple fix with no transmission problems. I reluctantly agreed to split the bill with the seller and was on my way. Two days later the check engine light came on after taking the vehicle on a short trip on the freeway (first time on the freeway after breaking down) and just for curiosities sake, decided to run a simple diagnostic test to see what the problem might be. Well, according to the mechanic who ran the diagnostic test and showing me the results, it was...transmission problem, after transmission problem after transmission problem. In the opinion of this second mechanic, he just couldn't believe that after hearing my story that this Murphy's employee with many years under his belt wouldn't have known that there was something else to this vehicle. So, hear I sit with a vehicle that is unworthy of the freeway and unable to make a trip to see my family. While I cant confirm that the Murphy's employee made a subtle quick fix to keep me happy for a little bit and knew all along that there were big issues with the transmission and didn't want to tell me or fix it, I certainly feel that way. Like most people, I live paycheck to paycheck and spent my savings on this vehicle, even borrowing money to pay for it...and cannot afford to fix the transmission. What do I expect from Murphy's? I can guarantee that they will not help me and will chalk it up to..."that's a part of life"...but writing this review and telling my story will have to suffice. read more