They came out for an estimate and said they would get back to me with it. I waited a week (it was…read morearound Labor Day so I thought maybe they had taken time off). I left messages, texts and emails and never received a response. I get it if you don't want my business, but the professional thing to do would have been to just tell me.

I've been calling this company over and over. no one ever answers. I have left at least 3 messages…read more not one reply. They came highly recommend. My neighbor said they did a great job for them. I'm wondering now, about their customer service. if they never answer your calls for a job, imagine if you have a problem with their work. crickets.

This is the way all businesses should operate. Professional, Prompt, honest and cost effective…read more From initial estimate to completion of our fence project all work was as promised and very much on schedule if not ahead of schedule. The fence looks great! This company is awesome and should be proud of their staff from Skylar the sales/estimator to Josiah the install crew of one.

Davis Fence did a fantastic job putting a privacy fence in my new back yard. Everything from the…read morefirst phone call, to meeting at the property, to installation went perfectly. When I encountered things like a huge root ball I didn't know about (it had been covered in vines), the installation team instantly devised a clever workaround that saved me a lot of money and is really neat. I can't say enough about them. Perfect work, done even earlier than they had thought, and a great staff: estimator, installation team, office personnel. I will hire them again when I put a fence in my front yard.

Pro's: reasonably priced fast response…read more good trouble shooting skills did a quote in person not just "send me a pic of the job" like some contractors. Con's: they were late. I had to call them after 15 minutes to find out what happened. ran out of caulking

Element came to build a fence around my backyard. They did a fantastic job. They were prompt and…read moreresponsive to all my needs. The owner did an amazing job listening to my wants and everything from concept, ordering, delivery and build was handled with professionalism. I couldn't have asked for a better experience. Thanks Element!

In May when we were at our second home in NC we contacted several fence companies to come out and…read moregive us quotes. The first part of our search consisted of sightseeing throughout housing developments to rate the quality of fences installed. We compiled a list of two or three companies that appeared to do an o.k. job of installing fences. Then we went to our trusty computer and did searches on local fence and deck companies. T and D Custom Fences and Decks had not installed any in the community in which we own a home but due to the rave reviews on Google we contacted them in addition to the other two fence companies that are commonly viewed in this area. Boy, we were happy that we did. This company is very professional. The owner came with a binder of pictures and information on fences and decks they had installed. He based his quote on actual measurements rather than appearing to pick a number out of the air like another quote had done. The quote was sent to us via email. On the deck he was willing to get a permit from the City even though he explained they could do it either way and always far exceed normal building standards. For the deck he recommended kiln dried wood which we were delighted to have. The only drawback is they had a waiting listed so it would be four or more weeks before they could get to us. That wasn't a concern for us so it worked out great. After the initial contact all further communication was via email and phone. They accommodated our request to have a family member present in the house when the actual work was performed. Each day the employee made contact with our daughter and gave a progress report at the end of the day. The deck was built so sturdy and precise that we joke it will probably outstand the house in any storm. The fence was also built to our exact request. Thanks Tim for running such a wonderful company!

We are extremely upset about the way T&D Custom Fences and Decks has treated us. We had them…read moreconstruct a large deck with special features and lighting supposedly using TREX boards and materials. In less than a year, the side boards and steps warped and separated from the base. We tried for over two years to get Tim to come and fix the problem. He promised on numerous occasions he promised to fix it and simply never came. We contacted TREX and they reviewed the matter and refused to honor the warranty, because T&D did not use TREX approved fastners even through they assured us that the deck was all TREX materials. Finally, after three years of trying to get Tim to fix the problem, we had to spend over $3,000 dollars to fix the problem. Tim has refused to compensate us for the expenses we incurred. We strongly recommend that no one use T&D Custom Fences and Decks for any work.

This company initially responded promptly when I inquired about their services, but once I signed…read morethe contract, their communication became nonexistent. Had to contact them several times to put the deposit down to get on the schedule then did not hear from them until my property manager contacted them about a timeline to complete the work. The office manager's attitude was consistently rude, making it difficult to work with them. Furthermore, the final quality of their work did not align with the initial quote. The employees left trash and items around the workspace after leaving requiring my property manager and tenants to clean up after. I cannot recommend this company and would not consider using their services again.

One of the only companies to call me back after Hurricane Florence. Highly recommend.read more

Need a Fence Company will show up and give you a top notch quality fence with a lifetime guarantee…read morewhich is something no other fence company that I know of offers

I had a patio enclosed and a fence put in yesterday. I cannot be happier! They helped me through…read morethe process (Mike was great) and the crew was very professional and patient with my questions and requests. They did a great job and finished in 1 day, I highly recommend you give them a call !

I hired Gator strong to replace the fence around my A/C units and garbage cans. They came out to my…read morehouse, took measurements and provided me with an estimate. I agreed to the estimate. I was sent a contract to sign and signed it. I should have read the contract with a fine tooth comb. There is a clause in there that allows them to change the final price if they feel they need to. They did not tell me it was going to be more money prior to performing the work or even at the time they felt it was going to be more involved. It wasn't until I got the final invoice that they added $500 to a $1600 estimate. In addition I had to have the just about redo the entire job due to poor workmanship. The skeleton of the fence was done terribly. The cuts looked like a child did them. The had to send a separate crew the next day to start over. I imagine this is why the determined to add $500 to the cost of the of the job. Bottom line buyer beware. This is a predatory type contract. They even wanted me to sign a document that gave them the ability to debit my account as soon as the job was done. Thankfully I didn't allow that. In the end I elected to pay the money on the advice of my attorney. I do not recommend them due to this predatory contract they use.

The company did return this week to correct the major deficiencies which were very noticeable…read moremistakes and poor craftsmanship. The company sent Tim Herring to make the corrections. Tim's work ethics, professionalism, and craftsmanship are of the highest caliber. He has built many decks and h has decks with unique designs and artistry. Many customers have hired him for additional projects. Tim corrected the problems that you could see. But to correct the framing out of the Trex deck would require the entire deck to be rebuilt. This company Subcontracted workers to build my Trex deck who had never built or were professionally trained on composite decking. The subcontract workers normally were hired to do siding on new construction. I am not sure if I would ever hire this company again for decking or new construction. I will hire Tim Herring in a heartbeat. My previous rating for this company remains the same.

An update. Delaney's finally got back to us with a bid after a month. The bid was fairly reasonable…read moreand the estimator told us we could add and take off any item we wanted. He spent a long time with us and remeasured everything. We added a few items and removed two. One was hanging three fans and two lights, which we were to supply. They wanted $1000 in labor so we decided to do it ourselves. The other item was removing the popcorn ceiling. We decided it did not look bad with it and all the other condos had it still. Unfortunately, even though he said that would be fine, taking it out of the bid did us in. He got back to us and told us the job was not big enough for them to do. As well it was too far to drive the 45 minutes to us. So now we are contracting the flooring of the entire condo to a flooring store, the painting to a painter, the bathroom remodel we will get someone else hopefully and we still need someone to replace the windows. It is a shame that it did not work out. It is harder for us because we live 3 hours away currently and meeting with all of these people take a lot of trips. We are finding many contractors do not want a job that is not huge, 50k and up range. And there is plenty of work for them right now. We have had a slew of folk never call us back. That may come back to haunt them when times get a little tougher. Oh well